What is Metchley Manor’s CQC rating?

The CQC overall rating for Metchley Manor is "Good".

Metchley Manor

Q: What is Metchley Manor’s CQC rating?

The CQC overall rating for Metchley Manor is &quot;Good&quot;.

Trusted to care in Edgbaston - Birmingham, West Midlands

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Metchley Manor

Welcome to Metchley Manor

Our community provides luxury life-enabling care for older adults. The dedicated team are passionate about offering the highest quality residential, dementia and respite care. We also offer compassionate end of life care.

Our stunning Edgbaston community is near to Warwickshire County Cricket Club and Birmingham's Botanical Gardens in West Midlands, and enjoys excellent transport links from across the country.

Residents at Metchley Manor can enjoy stylish lounges, a welcoming bistro and a stunning collection of ensuite bedrooms including some suitable for couples. We provide a varied activity programme and our outings to local areas of interest are a hit with residents. Our beautiful outside spaces offer a peaceful environment for residents and their loved ones to enjoy.

We are proud to have been internally accredited with the evidence-based, person-centered Care Fit for VIPS.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

The home is owned by WT UK Opco 4 Limited and is managed and staffed by Care UK.

At a glance

Location

5 Church Road
Edgbaston
Birmingham
West Midlands
B15 3SH

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Free event

Hip and knee replacement surgery and MSK physiotherapy - free event at Metchley Manor

Join Henry Boyle, Senior MSK Physiotherapist from Patient Plus Group Hospital, as he discusses hip and knee replacements, how to prepare for surgery, and the keys to a successful pain-free post-operative recovery on Wednesday 25th June 2025, 11am - 1pm.

Find out more

Hip and knee replacement surgery and MSK physiotherapy - free event at Metchley Manor

Promotion

Enjoy a four-week respite stay for the price of three

If you care for an older loved one at home and need some time away, our teams can help. Only available in selected care homes, and for specific care types. Contact us for more information.

Find out more

Enjoy a four-week respite stay for the price of three

Free event

Friendship café - free event at Metchley Manor

Join us at Metchley Manor for our monthly friendship café every first Wednesday of every month, 11am - 12pm.

Find out more

Friendship café - free event at Metchley Manor

Have a look around our home

At Metchley Manor there are plenty of luxury facilities for residents to enjoy.

View images and videos

Meaningful Lifestyles at Metchley Manor

Life at our community

There's always something happening at Metchley Manor. We believe in helping residents to be as active as possible, that’s why our dedicated activities coordinator plans a range of activities tailored to the needs and interests of residents. Our weekly activites include baking, T'ai Chi, art and flower arranging workshops.

Activities room
Cafe
Church Services
Couple's suites
Garden
Garden view rooms
Hair and beauty salon
Local shops nearby
Lounge area
Minibus for outings
Pet friendly visits
Pub/ bar
Reminiscence room

Care at our home

At Metchley Manor we provide a full range of care services for older people. We invest in continuous training and in-house development so that our staff have the knowledge to deliver expert care and enable the wellbeing of residents.

Types of care offered

Healthcare services

Chiropody
Concierge
Dentist
District nursing team
Local GP
Movement therapy
Namaste care
Occupational therapy
Optician
Pharmacy service
Physiotherapy
Speech and language therapy

Meet our team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Metchley Manor will provide your loved one with care that’s completely tailored to their individual needs and wishes.

I’m passionate about putting residents at the heart of everything we do here at Metchley Manor. For me, it’s all about person-centred care and ensuring every day is special for each person we care for.

Kim-Marie NewtonGeneral Manager

Meet the rest of our team

Award winning dining at Metchley Manor

For residents at Metchley Manor, every day is a fine dining day with Head Chef Scott Tame at the helm.

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Metchley Manor care home.

Care UK rolls out plant-based cleaning products across 163 homes

Care UK has become the largest care home provider to commit to sustainable cleaning practices in their care homes.

Edgbaston care home’s Head Chef shortlisted for prestigious national award

A chef at a care home in Edgbaston is celebrating after being shortlisted for a national award.

Birmingham care homes invite community to honour VE Day

Two Birmingham care homes are opening their doors to the community to mark 80 years since the end of World War Two.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Metchley Manor care home.

The home looks lovely, always clean and tidy, it's just a lovely environment. It's not one of these new builds, but it doesn’t look old and shabby, it’s like a stately home. It reflects as near as possible the environment that the residents have experienced before... it has a familiar, homely feel... not too posh, but very well-presented with nice decor and furniture.

Relative of a resident, March 2024

We just love it! All the staff in every department, including the cleaners and the kitchen team, know my loved one's name and tell us how he is doing when we visit. Everyone is so friendly and they genuinely care about him and how we feel about things. He was in another care home previously and he was never out of his room, now he’s never in his room... he is thriving.

Relative of a resident, March 2024

It is very professional in terms of the way they deliver care - if I were ill myself, I would be happy to be there. They seem to understand what my loved one needs before she is aware of it herself, they are very perceptive, and proactive rather than reactive. Any time I visit my loved one, I am made to feel extremely welcome and a part of the home. I can spend as much time with my loved one and the other residents as I like.

Relative of a resident, March 2024

I'm very satisfied with the care that my loved one is receiving. Staff are very caring and the communication is great.

Relative of a resident, August 2023

The staff are so caring and pleasant. The building is very clean and tidy at all times.

Relative of a resident, August 2023

Care Home Catering Awards 2025 finalist - Chef of the Year Award - Scott Tame

Caring UK Awards 2023 finalist - Catering Team of the Year

Care Home Awards 2023 Highly Commended - Best for Wellbeing

Care Home Awards 2023 Finalist - Best for Nutrition, Food and Dining

Public Sector Catering Awards 2023 Finalist - Chef of the Year

Care UK Stars Awards Winner 2022 - Best Dining Experience Experience

NACC Awards Finalist 2022 - Care Establishment of the Year

Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)

Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 winner - Use of Technology

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Why get an early dementia diagnosis?

Dementia is a condition that affects an individual’s memory, thinking, and behaviour. Recognising the early signs and seeking an early diagnosis can...

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Nearby Homes

Metchley Manor

West Midlands B15 3SH

CQC Rating: Good

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Edgbaston, Birmingham - Martineau Gardens
Birmingham - Symphony Hall music venue
Birmingham - Bullring and Grand Central shopping centre
Moseley, Birmingham - Cannon Hill Park
Cannon Hill Park, Birmingham - Midlands Arts Centre
Victoria Square, Birmingham - Birmingham Town Hall
Birmingham - Cadbury World
Birmingham - Edgbaston Warwickshire County Cricket Club
Lichfield Cathedral - Lichfield, Staffordshire
City of Birmingham Symphony Orchestra - Birmingham

FAQs

Metchley Manor offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, minibus for outings, local shops nearby, reminiscence room and church services.

The CQC overall rating for Metchley Manor is "Good".

Metchley Manor offers residential care, dementia care, respite care and end of life care for older people in Birmingham, West Midlands.

Yes, you can find more Care UK homes in these locations:

Care homes in the West Midlands

Care homes in Birmingham

Metchley Manor

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Metchley Manor

Metchley Manor

Welcome to Metchley Manor

At a glance

Hip and knee replacement surgery and MSK physiotherapy - free event at Metchley Manor

Enjoy a four-week respite stay for the price of three

Friendship café - free event at Metchley Manor

Have a look around our home

Meaningful Lifestyles at Metchley Manor

Life at our community

Care at our home

Types of care offered

Healthcare services

Meet our team

Award winning dining at Metchley Manor

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

Care UK rolls out plant-based cleaning products across 163 homes

Edgbaston care home’s Head Chef shortlisted for prestigious national award

Birmingham care homes invite community to honour VE Day

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Nearby Homes

Nearby homes

Nearby homes

Trips and outings

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Metchley Manor

Metchley Manor

Welcome to Metchley Manor

At a glance

Hip and knee replacement surgery and MSK physiotherapy - free event at Metchley Manor

Enjoy a four-week respite stay for the price of three

Friendship café - free event at Metchley Manor

Have a look around our home

Meaningful Lifestyles at Metchley Manor

Life at our community

Care at our home

Types of care offered

Healthcare services

Meet our team

Award winning dining at Metchley Manor

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

Care UK rolls out plant-based cleaning products across 163 homes

Edgbaston care home’s Head Chef shortlisted for prestigious national award

Birmingham care homes invite community to honour VE Day

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Nearby Homes

Nearby homes

Nearby homes

Trips and outings

FAQs

What facilities does Metchley Manor provide?

What is Metchley Manor’s CQC rating?

What types of care does Metchley Manor offer?

Are there any other Care UK care homes in the West Midlands?