I joined Ponteland Manor in February 2019 because I wanted to work with older people in a rewarding role. I was previously head of healthcare at a male prison, managing a team that was providing everything from primary and secondary care to mental health support to service users. This is quite a change.
The best part of my day is my morning walk around the home. I get to say ‘good morning’ to residents and colleagues and make sure everyone has everything they need. Then it’s sitting down and opening my emails!
It’s a fantastic feeling, being able to make a difference to older people’s lives on a daily basis. I also love helping my team to develop their potential, and giving residents’ families the support, advice or listening ear they need.
I’ve been a care worker, and I’ve worked for Care UK before. When I rejoined the organisation in 2019 as lifestyle coordinator, I knew I’d be joining a quality team that puts residents at the heart of their care.
I love working in the lifestyle team: supporting residents to do enjoyable activities and seeing them enjoying life is a great feeling. I’m also part of a fantastic team at Ponteland Manor.
I try hard to ensure we’re always offering a stimulating programme of group and one-to-one activities and social events. I’m always assessing whether what we’re doing is meeting people’s needs, and we adapt and enhance what we’re doing.
I joined Care UK in late 2017 to give myself a new challenge. I hadn’t worked in the care sector before, but I was in the Army for 24 years and I finished my service as a Regimental Catering Warrant Officer. I once cooked for the Duke of Kent, which was a highlight.
I enjoy doing the ‘resident of the day’ meetings with residents. Everyone is resident of the day once a month, and it gives us a chance to ensure they’re happy with all aspects of their care. I hear their feedback about the food and ask them about other things they might like to have on the menu. It’s also nice to have a chat, and a laugh and a joke.
I like the relaxed atmosphere of Ponteland Manor, and how the team is focused on keeping everyone active, busy, happy and fed and watered. I’m looking forward to continuing to develop my team so that, together, we can provide the best support and food for the residents.
Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,