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Ponteland Manor

Trusted to care in
Newcastle upon Tyne, Tyne & Wear

Trusted to care in
Newcastle upon Tyne, Tyne & Wear|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Ponteland Manor

Welcome to Ponteland Manor

The skilled and dedicated team at our modern, purpose-built care home in Ponteland, Tyne & Wear, provide nursing, residential, early onset dementia and respite care for older people, including expert care for those with physical disabilities. We also offer supportive and sensitive end of life care.

When your loved one joins us, we will support them to continue to enjoy a fantastic lifestyle, with every aspect of their care tailored to their unique needs and interests. We’re passionate about supporting your loved one to enjoy fulfilling activities and experiences every day, something we call ‘meaningful lifestyles’. Some residents find purpose from doing routine tasks around the home, while others enjoy the group and one-to-one activities organised by our lifestyle team.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance


Thornhill Road
Newcastle upon Tyne
Tyne & Wear
NE20 9PZ

View map
CQC Rating
Open to new residents

Life at our home

Living at Ponteland Manor is whatever your loved one wants it to be. There’s always something to get involved in, if they enjoy group activities. If they prefer one-to-one time, our dedicated team is happy to provide that too.

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  • Activities room
  • Church Services
  • Conservatory
  • Garden
  • Hair and beauty salon
  • Music room
  • Pub/ bar
Life at our home
Life at our home
Life at our home

Care at our home

Our Newcastle-upon-Tyne care home offers a wide range of care to meet a variety of needs. We always do an assessment of every prospective new resident, so we now we can give them the care and support they need.

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Care at 
Ponteland Manor

Healthcare services

  • Chiropody
  • Dentist
  • District nursing team
  • Occupational therapy
  • Optician
  • Physiotherapy
  • Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Ponteland Manor will provide your loved one with care that is completely tailored to their individual needs and wishes.


The best part of my day is my morning walk around the home. I get to say ‘good morning’ to residents and colleagues and make sure everyone has everything they need. 

It’s a fantastic feeling, being able to make a difference to older people’s lives on a daily basis. I also love helping my team to develop their potential, and giving residents’ families the support, advice or listening ear they need. 

Paula RoutledgeHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Ponteland Manor care home.

Thank you for taking great care of our mam during her stay with you. It's given us great comfort knowing she has been in your care.

Son of a resident, August 2023

My mother, who had a problem with food before she went into the home, has now put weight on. I ask her regularly about the food and she seems to be happy, she gets a choice and the staff involve her in what she wants.

Relative of a resident, April 2023

Staff are always present and available, mum feels loved and the staff are very warm, cuddly and caring for her - her name is always used by staff. 

Relative of a resident, April 2023

My relative is getting very well looked after, nothing is a bother to the staff.

Relative of a resident, April 2023

Thank you for the compassion and care you gave our mum. She enjoyed her time with you and for this we will always be grateful.

Daughter of a resident, April 2023

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Your next steps
Your next steps
Your next steps

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • Ponteland Social Club -  Ponteland, Newcastle upon Tyne
  • Dobbies Garden Centre - Ponteland, Newcastle upon Tyne
  • Blackbird Inn - Ponteland, Newcastle upon Tyne
  • St Mary's Parish Church - Ponteland, Newcastle upon Tyne
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

Ponteland Manor


Tyne & Wear NE20 9PZ

CQC Rating: Good
Ponteland Manor

Ponteland Manor


Tyne & Wear NE20 9PZ

Nearby homes


<!--br {mso-data-placement:same-cell;}--> Ponteland Manor offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, pub/ bar, conservatory, music room and church services.

The CQC overall rating for Ponteland Manor is "Good".

Ponteland Manor offers residential care, dementia care, nursing care, respite care and end of life care for older people in Newcastle upon Tyne, Tyne & Wear.

Yes, you can find more Care UK homes in these locations:

Care homes in Tyne & Wear

Care homes in Newcastle upon Tyne