Care homes Careers
Find a care home Shortlist Contact Us

Your shortlist

Are you happy to accept "Functional" cookies?

We use a cookie for this feature.  This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.

No thanks I'm OK with that

Save your shortlisted homes here.

As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.

Find homes
< Back < Back
COVID Update: Read the latest information about our response to living with Coronavirus

Ponteland Manor

Trusted to care in
Newcastle upon Tyne, Tyne & Wear

Scroll
Photo gallery

Ponteland Manor

Welcome to Ponteland Manor

The skilled and dedicated team at our modern, purpose-built care home in Ponteland, Tyne & Wear, provide nursing, residential and respite care for older people, including expert care for those with physical disabilities. We also offer supportive and sensitive end of life care.

When your loved one joins us, we will support them to continue to enjoy a fantastic lifestyle, with every aspect of their care tailored to their unique needs and interests. We’re passionate about supporting your loved one to enjoy fulfilling activities and experiences every day, something we call ‘meaningful lifestyles’. Some residents find purpose from doing routine tasks around the home, while others enjoy the group and one-to-one activities organised by our lifestyle team.

At a glance

Location

Thornhill Road
Ponteland - Newcastle upon Tyne
Tyne & Wear
NE20 9PZ

View map
Availability
Open to new residents
Pricing
Key facts summary
Contract
Contract summary

Life at our home

Living at Ponteland Manor is whatever your loved one wants it to be. There’s always something to get involved in, if they enjoy group activities. If they prefer one-to-one time, our dedicated team is happy to provide that too.

Read more

  • Garden
  • Activities room
  • Hair and beauty salon
  • Pub/ bar
  • Conservatory
  • Music room
  • Church Services
Life at our home
Life at our home
Life at our home

Care at our home

Our Newcastle-upon-Tyne care home offers a wide range of care to meet a variety of needs. We always do an assessment of every prospective new resident, so we now we can give them the care and support they need.

Read more
Care at Ponteland Manor

Types of care offered

  • Residential care
  • Dementia care
  • Nursing care
  • Respite care
  • End of life care

Healthcare services

  • Physiotherapy
  • Chiropody
  • District nursing team
  • Optician
  • Dentist
  • Occupational therapy
  • Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Ponteland Manor will provide your loved one with care that is completely tailored to their individual needs and wishes.

 

The best part of my day is my morning walk around the home. I get to say ‘good morning’ to residents and colleagues and make sure everyone has everything they need. 

It’s a fantastic feeling, being able to make a difference to older people’s lives on a daily basis. I also love helping my team to develop their potential, and giving residents’ families the support, advice or listening ear they need. 

Paula RoutledgeHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

We are working very hard to ensure that the service we provide is of the highest quality. We are aware that CQC have highlighted we need to make improvements to our service, we have a comprehensive service improvement plan in place to ensure we are acting to make changes that will be sustained and embedded. Please ask the manager if you wish to discuss the contents of our service improvement plan.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Ponteland Manor care home.

My grandma likes to do her keep fit and one of the activities gave her one to one exercise in her own room.

Relative of a resident, April 2021

They always seem to have activities to keep her stimulated and busy and she seems to have a little community.

Relative of a resident, April 2021

You are all doing an amazing job: caring, cleaning, cooking and keeping The Manor safe. Unsung heroes who are finally getting the recognition they deserve. Thank you for caring for Lucie- and for me

Relative of a resident, May 2020

Thank you to you all for the care and kindness that you showed to Kathleen over the last five years. It was good to know that she was so well looked after.

Sheila, Relative, March 2020

The level of care, love and compassion has always been outstanding. The friendships made with staff have truly helped my mum during her time at the Manor. You all helped to make the last chapter of my mum’s life the best it could be. Thank you all from the bottom of my heart.

J. Muggleton, February 2020
Caring UK Awards Finalist 2022 - Care Employer of the Year

Caring UK Awards Finalist 2022 - Care Employer of the Year

LaingBuisson Award Finalist 2022 - Large Residential Care

LaingBuisson Award Finalist 2022 - Large Residential Care

Dementia Care Awards Winner 2022 - Best Dementia Care Inspiring Leader

Dementia Care Awards Winner 2022 - Best Dementia Care Inspiring Leader

Read More
National Care Awards Finalist 2022

National Care Awards Finalist 2022

Social Care Top 30 Award Finalist

Social Care Top 30 Award Finalist

Care Home Professional Power List 2022

Care Home Professional Power List 2022

Read More
Nursing Times Workforce Awards Finalist 2022

Nursing Times Workforce Awards Finalist 2022

Read More
NACC Awards Finalist 2022 - Catering Team of the Year

NACC Awards Finalist 2022 - Catering Team of the Year

Read More
Care Home Awards Winner 2022 - Outstanding Larger Care Provider

Care Home Awards Winner 2022 - Outstanding Larger Care Provider

Read More
Health Investor Award Winners 2022 - Residential Care Provider of the Year

Health Investor Award Winners 2022 - Residential Care Provider of the Year

Read More
UK Employee Experience Awards - Best Use of Digital Technologies

UK Employee Experience Awards - Best Use of Digital Technologies

Read More
Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Read More
Caring UK Awards Winner 2021

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

Read More
LaingBuisson Award Winner 2021 - Property Developer of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Read More
Care Home Awards Winner 2021 - Best Larger Care Home Group

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Read More
Social Care Top Leaders Awards Finalist 2021

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

Care Home Professional Power List 2021

Read More
UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Read More
Dementia Hero Awards Finalist 2021 - Professional Excellence

Dementia Hero Awards Finalist 2021 - Professional Excellence

Read More
Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Read More
Care Home Awards Winner 2020 - Best Larger Care Home Group

Care Home Awards Winner 2020 - Best Larger Care Home Group

Read More
LaingBuisson Awards Finalist 2020

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Read More
Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Read More
Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Read More
Group Care Home Caterer of the Year 2018

Group Care Home Caterer of the Year 2018

Read More

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Watch a video about the process

Your next steps
Your next steps
Your next steps

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

Follow us on Facebook
Follow us on Facebook

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Read more
What is assisted living?

What is assisted living?

Discover what types of care assisted living offers and whether it is the right choice for you or your loved one.
What's the difference between a care home and a nursing home?

What's the difference between a care home and a nursing home?

Discover the different types of care that care homes and nursing homes offer for residents.
How to care for someone with dementia

How to care for someone with dementia

Learn the best way to care for someone with dementia, from how to keep them happy to the questions you should avoid asking.

Our approach to living with Coronavirus

 

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Read more about our approach
Our approach to living with Coronavirus

FAQs

Ponteland Manor offers residential, dementia, nursing, respite and end of life care for older people in Ponteland - Newcastle upon Tyne, Tyne & Wear.

Yes, you can find more Care UK homes in these locations:

Care homes in Tyne & Wear

Care homes in Ponteland - Newcastle upon Tyne