Trusted to care in
Newcastle upon Tyne
The skilled and dedicated team at our modern, purpose-built care home in Ponteland provide nursing, residential and respite care for older people, including expert care for those with physical disabilities. We also offer supportive and sensitive end of life care.
When your loved one joins us, we will support them to continue to enjoy a fantastic lifestyle, with every aspect of their care tailored to their unique needs and interests. We’re passionate about supporting your loved one to enjoy fulfilling activities and experiences every day, something we call ‘meaningful lifestyles’. Some residents find purpose from doing routine tasks around the home, while others enjoy the group and one-to-one activities organised by our lifestyle team.
Living at Ponteland Manor is whatever your loved one wants it to be. There’s always something to get involved in, if they enjoy group activities. If they prefer one-to-one time, our dedicated team is happy to provide that too.
Our Newcastle-upon-Tyne care home offers a wide range of care to meet a variety of needs. We always do an assessment of every prospective new resident, so we now we can give them the care and support they need.Read more
Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at Ponteland Manor will provide your loved one with care that is completely tailored to their individual needs and wishes.
The best part of my day is my morning walk around the home. I get to say ‘good morning’ to residents and colleagues and make sure everyone has everything they need.
It’s a fantastic feeling, being able to make a difference to older people’s lives on a daily basis. I also love helping my team to develop their potential, and giving residents’ families the support, advice or listening ear they need.Paula RoutledgeHome Manager
Public Sector Catering Awards 2021 Finalist
UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme
Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year
LaingBuisson Awards Finalist 2020
Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020
Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help arrange a visit to tour the home at a time convenient to you.
Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.Read more
We take the popular myths about care homes and compare them to what life is really like in a Care UK care home.
Supporting someone to have a positive mealtime experience can significantly affect a person’s enjoyment of food.
As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.Find out more about Care UK’s approach