Trusted to care in
Newcastle upon Tyne, Tyne & Wear
The skilled and dedicated team at our modern, purpose-built care home in Ponteland, Tyne & Wear, provide nursing, residential and respite care for older people, including expert care for those with physical disabilities. We also offer supportive and sensitive end of life care.
When your loved one joins us, we will support them to continue to enjoy a fantastic lifestyle, with every aspect of their care tailored to their unique needs and interests. We’re passionate about supporting your loved one to enjoy fulfilling activities and experiences every day, something we call ‘meaningful lifestyles’. Some residents find purpose from doing routine tasks around the home, while others enjoy the group and one-to-one activities organised by our lifestyle team.
Living at Ponteland Manor is whatever your loved one wants it to be. There’s always something to get involved in, if they enjoy group activities. If they prefer one-to-one time, our dedicated team is happy to provide that too.
Our Newcastle-upon-Tyne care home offers a wide range of care to meet a variety of needs. We always do an assessment of every prospective new resident, so we now we can give them the care and support they need.Read more
Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at Ponteland Manor will provide your loved one with care that is completely tailored to their individual needs and wishes.
The best part of my day is my morning walk around the home. I get to say ‘good morning’ to residents and colleagues and make sure everyone has everything they need.
It’s a fantastic feeling, being able to make a difference to older people’s lives on a daily basis. I also love helping my team to develop their potential, and giving residents’ families the support, advice or listening ear they need.Paula RoutledgeHome Manager
Care Home Awards 2022 - Shortlisted in 16 categories
Health Investor Award Finalists 2022 - Residential Care Provider of the Year AND Property Developer of the Year
Caring UK Awards Winner 2021
National Care Awards Winner 2021 - Care Home of the Year
Care Home Awards Winner 2021 - Best Larger Care Home Group
National Association of Care Catering Awards Winner 2021 - Catering Team of the Year
National Apprenticeship Awards Finalist 2021
Social Care Top Leaders Awards Finalist 2021
UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering ProgrammeRead More
Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the YearRead More
LaingBuisson Awards Finalist 2020
Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020Read More
Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.Read more
To help families at any stage of their dementia journey, we are launching our brand-new guide.
Doing something you’ve always loved to do not only has emotional advantages, but there are also impressive physical, mental and social benefits too.
We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life.Read more about our approach
Ponteland Manor offers residential, dementia, nursing, respite and end of life care for older people in Ponteland - Newcastle upon Tyne, Tyne & Wear.
The CQC overall rating for Ponteland Manor is "Good".