Living at Ponteland Manor is whatever your loved one wants it to be. There’s always something to get involved in, if they enjoy group activities. If they prefer one-to-one time, our dedicated team is happy to provide that too. And some of our residents like to help out around the home to maintain a sense of routine and independence.

Our enhanced Safety and cleanliness procedures and clear visiting protocols help keep everyone safe and feeling connected.

Learn more about Daily life

There are different ways to fund your loved one’s care, including local authority funding, NHS funding and paying for the care privately. These pages tell you more about the different sources of funding and what your loved one may be entitled to. We can also help you if you have any funding questions – simply call us on the number above.

Learn more about Funding

Our Newcastle-upon-Tyne care home offers a wide range of care to meet a variety of needs. We always do an assessment of every prospective new resident, so we now we can give them the care and support they need. These pages explain more about the different care types that we offer.

Learn more about Care types

Our experts are monitoring the guidance from English, Scottish and regional health protection teams to ensure we are doing everything we can to keep residents and our colleagues as safe as possible.

Click here to find out what this means for our care home teams, residents and their families and friends. Please check with the home manager before you visit for information on whether the care home is accepting visitors at this time.

What do you need to do when you visit? Watch our helpful video.

We’ve put together some guidelines to enable you to experience a safe and useful viewing at Ponteland Manor while minimising the risk of infection for residents and colleagues.

Download our showround guide

Many of our care homes offer either in-person show rounds, video tours and video one-to-one consultations to help and support you through your care journey. Call to speak to one of our friendly team to arrange an appointment. Our specialists can answer any questions you may have about the care available at Ponteland Manor. If you’re considering care for yourself or a loved one, we’re here for you.

If you’re considering a move into a Care UK care home, we want to reassure you that we have taken every precaution to safeguard your health and wellbeing by introducing new measures that complement our existing high standards. Find out more.

We’ve helped thousands of families to find the right care home for a loved one. To make it easier for you, we’ve put together a list of the questions we’re most often asked by the families we support. If you have a question that you can’t see on these pages, just call us on the number above.

Learn more about FAQs

Ponteland Manor is a large home and it takes a big team to keep our ‘good’ rated care home working smoothly. We’re often on the look-out for positive people to join us. You might be experienced, or new to care – what matters is your caring approach. We provide sector-leading training. Contact us today to get started.

Learn more about Careers