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Ponteland Manor

Trusted to care in
Newcastle upon Tyne, Tyne & Wear

Trusted to care in
Newcastle upon Tyne, Tyne & Wear|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Ponteland Manor

Welcome to Ponteland Manor

The skilled and dedicated team at our modern, purpose-built care home in Ponteland, Tyne & Wear, provide nursing, residential, early onset dementia and respite care for older people, including expert care for those with physical disabilities. We also offer supportive and sensitive end of life care.

When your loved one joins us, we will support them to continue to enjoy a fantastic lifestyle, with every aspect of their care tailored to their unique needs and interests. We’re passionate about supporting your loved one to enjoy fulfilling activities and experiences every day, something we call ‘meaningful lifestyles’. Some residents find purpose from doing routine tasks around the home, while others enjoy the group and one-to-one activities organised by our lifestyle team.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance


Thornhill Road
Newcastle upon Tyne
Tyne & Wear
NE20 9PZ

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CQC Rating
Open to new residents

Life at our home

Living at Ponteland Manor is whatever your loved one wants it to be. There’s always something to get involved in, if they enjoy group activities. If they prefer one-to-one time, our dedicated team is happy to provide that too.

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  • Activities room
  • Church Services
  • Conservatory
  • Garden
  • Garden view rooms
  • Hair and beauty salon
  • Music room
  • Pub/ bar
Life at our home
Life at our home
Life at our home

Care at our home

Our Newcastle-upon-Tyne care home offers a wide range of care to meet a variety of needs. We always do an assessment of every prospective new resident, so we now we can give them the care and support they need.

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Care at 
Ponteland Manor

Healthcare services

  • Chiropody
  • Dentist
  • District nursing team
  • Occupational therapy
  • Optician
  • Physiotherapy
  • Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Ponteland Manor will provide your loved one with care that is completely tailored to their individual needs and wishes.


In my role as Home Manager, it’s important to have empathy and understanding and to be organised, dedicated, empowered and passionate.

Paula RoutledgeHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Ponteland Manor care home.

From the moment Dad arrived at Ponteland Manor, it was evident that he was not just a resident but a cherished member of the community. I would like to express my gratitude to the team for the exceptional care and support you provided to my Dad.

Relative of a resident, May 2024

The staff have been so friendly and helpful. They are incredibly responsive to our needs and very understanding with our loved one, very encouraging and respectful. They will bring things to keep her occupied in her room if she doesn't feel like joining the other residents and check on her regularly. The manager's office is right by the front door and we have regular meetings; either the manager or deputy are always available if we need to talk anything through, it's an open door.

Relative of a resident, March 2024

My loved one seems very happy and settled. The quality of care he receives and the compassionate nature of the staff have improved his quality of life significantly. All the care team have got to know him, they take time to interact with him and they get him involved with activities... he is doing really well there. He's always raving about the food, he loves it every time. It's always a warming experience to visit.

Relative of a resident, March 2024

The staff are amazing, we have got to know them well. Our loved one used to be a very independent woman; the care team respect that and help her to maintain her indpendence as much as possible. They really go above and beyond their job for the residents. Some of them will sit down for a chat with our loved one while they take a break... it's like they are friends.

Relative of a resident, March 2024

Thank you so much for the lovely lunch kindly provided for our 61st wedding anniversary. The table decorations and banners were a lovely touch and your thoughtful efforts were appreciated by the family.

Resident of Ponteland Manor, March 2024

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • Ponteland Social Club -  Ponteland, Newcastle upon Tyne
  • Dobbies Garden Centre - Ponteland, Newcastle upon Tyne
  • Blackbird Inn - Ponteland, Newcastle upon Tyne
  • St Mary's Parish Church - Ponteland, Newcastle upon Tyne
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

Ponteland Manor


Tyne & Wear NE20 9PZ

CQC Rating: Good
Ponteland Manor

Ponteland Manor


Tyne & Wear NE20 9PZ

Nearby homes


Ponteland Manor offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, pub/ bar, conservatory, music room and church services.

The CQC overall rating for Ponteland Manor is "Good".

Ponteland Manor offers residential care, dementia care, nursing care, respite care and end of life care for older people in Newcastle upon Tyne, Tyne & Wear.

Yes, you can find more Care UK homes in these locations:

Care homes in Tyne & Wear

Care homes in Newcastle upon Tyne