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Our team at
Queen's Court

Trusted to care in Windsor, Berkshire

Trusted to care in Windsor, Berkshire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

Our people make Queen’s Court the welcoming, high quality home that it is. Each of us is passionate about ensuring that each resident receives care, and enjoys experiences, that are personalised to their unique needs, interests and wishes. Find out more about us on these pages.

Ruth Sohail

Home Manager

Ruth Sohail

I first joined Care UK in 2021 and I was led to the company as I knew there was good career progression.

Before I became a Home Manager I worked as a Registered Nurse, a Deputy Manager, and a registered Home Manager and I have experience working as a critical care nurse and intensive care units.

To be successful as a Home Manager I believe you need to be knowledgeable, passionate, caring, patient, a good team player and a good listener.

I really enjoy working with my team here at Queen’s Court and seeing how we make a difference in people’s lives, the best part of my job is seeing the smiles on residents faces.

Outside of work I enjoy spending my time going to church and being with my family.

Norbert Sidyk
Deputy Manager

I joined Queen’s Court in 2009 as a Care Assistant, and as my career progressed, I moved into management roles, including Team Leader and now Deputy Manager. Care UK has a clear vision and values to deliver the best care for older people.

As Deputy Manager, it’s important to be self-motivated and have a willingness to learn, but you also need to be able to work in a team and communicate well. You must be open and have a transparent approach to managing your team.

Seeing residents’ smiling faces gives me a big motivation to do this job. Any time where I can take a moment to chat with residents and listen to their stories is my favourite part of the working day. Providing high-quality care is the most important part of my role, and it makes me proud to see the positive difference we can make on residents’ and their loved ones’ lives.

When I’m not working, I enjoy watching motorsports like Formula 1.

Ali Mirza
Lifestyle Lead

I was an actor and dancer before joining Queen’s Court. The care home is a lovely, homely environment to work in, and I love that I can be myself and entertain the residents.

As a Lifestyle Lead, you need to be a good entertainer and a fast thinker. Creative skills are also good to have, but most importantly you need to be yourself in order to build a good bond with residents and their loved ones.
We host a range of different events in the home, and it makes me proud to ensure the residents are living happy and fulfilled lives.

Outside of work, I still enjoy acting and dancing!

Jasbir Bal
Head Chef

I first joined Care UK in January 2022. I’ve worked as a chef for most of my career and I worked as a Lead Chef for British airways, focusing on their special meals production for flights.

To work well in this role, you need to lead by example and have a good listening ear. The importance of communication in the kitchen is a key priority for me and attention to detail on presentation. I enjoy cooking and developing menus in my job and I’m always thinking of ways to better the dish using the same elements, so that in mind, I look at the product, and presentation from our resident’s point, then reflect on the hard work.

In the future I would like to be within the development team to project new ideas and share my experience or develop junior chefs.

Away from work, I enjoy doing projects and going to car meetings as I have a classic car and I enjoy meeting others who share the same interests.

Sylvester Akawung
Business Administrator

I decided to join Care UK as it is a reputable care provider dedicated to fulfilling lives. As the Business Administrator, my role requires me to be well organised, patient and able to communicate with people from many different backgrounds.

I love recruiting new colleagues and welcoming them to the team on their first day. Attending to enquiries and admitting new residents is another important part of my role here. I’m proud to help residents live fulfilling lives at Queen’s Court.

When I’m not working, I enjoy watching football.

Lorraine McLoughlin

I feel very lucky to work at Queen’s Court, I absolutely love my role here. I’ve been a Receptionist for the majority of my career. I used to pass Queen’s Court every day, and when I saw this position advertised, I knew this was the role for me. 

As a Receptionist, you need to have a friendly, kind, compassionate and caring nature. I have made such special relationships with the lovely residents living in Queen’s Court and their families. My favourite part of the day is wishing the residents a good morning.

I make sure that every person who walks through our doors is treated with the utmost respect, and I pride myself in answering the incoming calls within three rings.

When I’m not working, I like to make projects out of wooden pallets with my husband out in the garden. We’re currently making a wishing well for Queen’s Court!

David Gossington

Throughout my career, I’ve worked in construction and maintenance in private and residential buildings, as well as maintaining boats for the leisure industry. Before joining Queen’s Court, I was working in maintenance for another care home provider, but I was keen to join Care UK as it is a great company to work for with a great reputation.

It’s my job to maintain our lovely home to the utmost of my abilities each and every day. I ensure the home is a beautiful, clean and safe environment for residents and team members, so that they can be proud of where they live and work every day. 

In this role, you need to be trustworthy, hardworking, reliable and patient. I’m proud to go the extra mile to ensure all residents are happy and living in a safe environment. 

Outside of work, I enjoy spending quality time with my wife and son, taking long walks, reading, swimming and cycling.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.