I’ve worked in care for many years, as a field care supervisor in a domiciliary care agency, and as a carer myself. I wanted to join an organisation that had a vision of care and care delivery that was in line with my own, and that’s why I joined Care UK in 2014. It was a huge highlight for me, being appointed as home manager here at Tiltwood.
There are many different elements involved in being a home manager but by far the aspect that I enjoy the most is walking around the home interacting with residents and their families. Whatever I’m doing day-to-day, my priority is always to ensure we’re offering the best possible care to residents so that they can live a fulfilled life in our home.
I like to unwind by cooking or going on road trips and driving holidays. I find driving relaxing and will drive many miles just for fun.
Before moving to Care UK and Tiltwood, I was the supervisor of a pre-school, and I worked in domiciliary care. I enjoyed this very much, so when my current role came up, I felt it would be the perfect move.
I love being with residents. When a person comes to an activity feeling confused it's very rewarding to connect and engage with them and to see them finish the activity having enjoyed it. Many of our residents are living with dementia, so being able to see the person behind the condition is vital. I spend whatever time I can listening to residents’ stories – I feel honoured that they want to share their stories with me.
One of my proudest achievements at Tiltwood has been to set up our tea room; it was a pleasure to create this lovely place for residents.
I’ve always loved working in the care sector – I couldn’t imagine working in any other profession. I spent many years as a care manager before deciding I wanted to get back into the administrative/business side of care. I joined Tiltwood to do this role in 2016.
My hands-on experience as a carer is very helpful in this job – as is my ability to juggle multiple tasks. Understanding and supporting relatives and colleagues is also part of my role. I enjoy recruiting and helping to retain great colleagues, because having the right people on board benefits residents, the home and Care UK.
Tiltwood recently underwent some redecoration and refurbishment, and it’s been lovely to see the residents enjoying and appreciating their spruced up environment. We’ve a lovely strong family atmosphere and team spirit here, which I love and everyone appreciates.
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