Our team at
Tiltwood

Trusted to care in Cobham

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Meet our friendly care team

The dedicated and experienced team at Heathlands House will provide your loved one with care that’s completely tailored to their individual needs and wishes.

Kristina Jacunskiene

Home Manager

Kristina Jacunskiene

Ive worked in care for many years, as a field care supervisor in a domiciliary care agency, and as a carer myself.

There are many different elements involved in being a home manager but by far the aspect that I enjoy the most is walking around the home interacting with residents and their families. Whatever Im doing day-to-day, my priority is always to ensure were offering the best possible care to residents so that they can live a fulfilled life in our home. 

I like to unwind by cooking or going on road trips and driving holidays. I find driving relaxing and will drive many miles just for fun. 

Karen (Briff) Briffett
Senior Team Leader
My background is in acting and the Arts: I spent twenty years working as an actress and was in a number of West End theatre productions.

My background is in acting and the Arts: I spent twenty years working as an actress and was in a number of West End theatre productions. I then went into healthcare, and was a healthcare assistant at the Kent and Sussex Hospital orthopaedic trauma unit for five years. When I moved to Surrey, I thought this experience would make me a good fit to work at Tiltwood. Ive been here since 2011.

Every day is different when you work in a care home, and youre caring for many older people who are living with dementia. Patience is vital, and my acting skills have been useful too at times! 

I still enjoy music and the Arts, and I love seeing residents enjoying activities related to these areas. Its very rewarding to spend time with residents, learning about their life stories and getting involved in big activities – those are the times I most enjoy.

Sonia Pollard
Chef
Catering has always been a part of my life: Ive worked in schools, pubs and golf clubs.

Catering has always been a part of my life: Ive worked in schools, pubs and golf clubs. I joined Tiltwood in 2016 because I wanted to work in my local community. 

Understanding and catering for different dietary requirements is obviously one of the big differences when you work in care home catering. A number of residents need to have modified meals to boost their calorie intake, or they need a soft diet because they have difficulty swallowing. Being able to produce a modified meal quickly has been one of my biggest challenges, particularly if a resident is a new, emergency admission. 

I love seeing plates coming back to the kitchen empty, knowing that residents have enjoyed the meal weve served them. One of the best parts of my job is seeing a new resident, who has moved to the home very frail and poorly, gaining health and strength thanks to the great care and good meals Tiltwood provides. 

Maureen Cotcher
Business Manager
I’ve always loved working in the care sector – I couldn’t imagine working in any other profession.

I’ve always loved working in the care sector – I couldn’t imagine working in any other profession. I spent many years as a care manager before deciding I wanted to get back into the administrative/business side of care. I joined Tiltwood to do this role in 2016. 

My hands-on experience as a carer is very helpful in this job – as is my ability to juggle multiple tasks. Understanding and supporting relatives and colleagues is also part of my role. I enjoy recruiting and helping to retain great colleagues, because having the right people on board benefits residents, the home and Care UK. 

Tiltwood recently underwent some redecoration and refurbishment, and it’s been lovely to see the residents enjoying and appreciating their spruced up environment. We’ve a lovely strong family atmosphere and team spirit here, which I love and everyone appreciates. 

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.


All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.