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Whitebourne

Trusted to care in Frimley, Surrey

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Whitebourne

Welcome to Whitebourne

Whitebourne is a welcoming care home for older people in Frimley, Surrey. Our team provides quality residential and respite care for older people, including individuals who are living with dementia.

We believe that, when a person moves into a care home, they should still have goals and wishes for their future. As a result, there’s a positive, friendly and fun atmosphere at Whitebourne and a focus on personalised care and experiences. 

Every bedroom at Whitebourne is spacious and comfortable, with en-suite facilities, stylish furniture, a 24-hour nurse call system and telephone and television connections. Some rooms overlook our gardens with their raised flower beds and variety of seating areas. 

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Burleigh Road
Frimley
Surrey
GU16 7EP

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CQC Rating
Good
Availability
Open to new residents
Pricing
Key facts summary
Contract
Contract summary

Life at our home

We organise a wealth of group and one-to-one activities, and some residents enjoy helping around the home to retain their independence. Residents also play an active part in decisions about the home. They enjoy making new friends and trying new activities. Residents can do as much or as little as they wish: they can lead an activity, help around the home or simply relax in the comfort of their bedroom.

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  • Garden
  • Activities room
  • Hair and beauty salon
  • Library
  • Shop
  • Church Services
Life at our home
Life at our home
Life at our home

Care at our home

The team at Whitebourne provides a range of care options, and we always carry out a full needs assessment of each prospective resident, so you won’t be left to decide which type of care your loved one needs.

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Care at Whitebourne

Types of care offered

  • Dementia care
  • Respite care

Healthcare services

  • Namaste care
  • Chiropody
  • District nursing team
  • Optician
  • Dentist

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Whitebourne will provide your loved one with care that is completely tailored to their individual needs and wishes.

 

My favorite part of each day is getting to spend time with the residents, chatting and having a laugh. Also, working with the other colleagues as a team towards a goal and being able to achieve it. 

Nealsen VeerasawmyHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Whitebourne care home.

Mum has been living at Whitebourne for nearly 5 and she has been so happy and well looked after, which has been such a comfort. My wife and I cannot speak highly enough of Whitebourne, we are so grateful for everything and the fact that she has attainted this great age is a testament to the level of care, kindness and dignity that your team provides.

Mr J.Y, Son of a resident, November 2021

My mother happily celebrated her 100th birthday last week at Whitebourne. On behalf of all the family I wish to thank you and your wonderful staff for making it such a special event. We all had a wonderful time and she seemed happy and content, particularly receiving her letter from the Queen. 

Mr J.Y, Son of a resident, November 2021

Just a few words to say a big thank you to everyone who cared for my Allen. The words do not seem enough to express my feelings for the time he spent at Whitebourne. My love is to you all and I will never forget Whitebourne and it’s wonderful staff.

Mrs J.E, Wife of a resident, November 2021

She has got all the care and attention and the staff there are amazing.

Relative of a resident, April 2021

The staff are very loving and they're always happy and include residents in everything they do. They go above and beyond, and they have a lot of activities going on and showcase that with many photos.

Relative of a resident, April 2021
Surrey Care Awards Finalist 2022 - Team of the Year (Large Provider)

Surrey Care Awards Finalist 2022 - Team of the Year (Large Provider)

RoSPA Awards 2023 Winner - Silver Award

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

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UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

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Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

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Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

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Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

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LaingBuisson Award 2022 Finalist - Large Residential Care

LaingBuisson Award 2022 Finalist - Large Residential Care

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National Care Awards 2022 Winner - Care Operations/Area Manager

National Care Awards 2022 Winner - Care Operations/Area Manager

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Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

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Social Care Top 30 Award 2022 Finalist

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Care Home Professional Power List 2022

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Nursing Times Workforce Awards 2022 Finalist

Nursing Times Workforce Awards 2022 Finalist

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NACC Awards 2022 Winner - Care Establishment of the Year

NACC Awards 2022 Winner - Care Establishment of the Year

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Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

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Health Investor Award 2022 Winners - Residential Care Provider of the Year

Health Investor Award 2022 Winners - Residential Care Provider of the Year

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UK Employee Experience 2022 Awards - Best Use of Digital Technologies

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

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Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

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Caring UK Awards 2001 Winner

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

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LaingBuisson Award 2021 Winner - Property Developer of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

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Care Home Awards 2021 Winner - Best Larger Care Home Group

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

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Social Care Top Leaders Awards 2021 Finalist

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

Care Home Professional Power List 2021

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UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

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Dementia Hero Awards 2021 Finalist - Professional Excellence

Dementia Hero Awards 2021 Finalist - Professional Excellence

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Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

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Care Home Awards 2020 Winner - Best Larger Care Home Group

Care Home Awards 2020 Winner - Best Larger Care Home Group

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LaingBuisson Awards 2020 Finalist

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

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Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

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Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

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Group Care Home Caterer of the Year 2018 Winner

Group Care Home Caterer of the Year 2018 Winner

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Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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What is a nursing care plan?

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

 

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Read more about our approach
Our approach to living with Coronavirus

FAQs

Whitebourne offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, library, shop and church services.

The CQC overall rating for Whitebourne is "Good".

Whitebourne offers dementia care and respite care for older people in Frimley, Surrey.

Yes, you can find more Care UK homes in these locations:

Care homes in Surrey

Care homes in Frimley