Trusted to care in Frimley, Surrey
Trusted to care in Frimley, Surrey|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families
Our team is made up of managers, carers, team leaders, chefs, maintenance crew and more. After all, it takes a lot of us to keep our home running smoothly. We were proud of the good rating we achieved at our last CQC inspection. You can find out more about our team on these pages.
I began working for Care UK in 2021, but I felt I knew the provider well – five other family members of mine work for Care UK care homes and have done for many years.
All Care UK homes have the same goal: to provide the best possible care for older people.
Before joining Whitebourne, I worked for another large care provider for almost 14 years. I worked my way up from Care Assistant to Head Housekeeper to Receptionist to Team Leader and finally Deputy Manager. I was always encouraged to apply for new roles, and the progress I’ve made is my proudest achievement.
I am always thinking about what is best for the residents we care for at Whitebourne, and it’s important as a Deputy Manager to be open-minded, honest and approachable. For me, the best part of the day is the end of the shift when I get to check that the residents are all safe and well, the home is cosy and warm, and the staff are all thanked for their work. I look forward to continuing to progress at Whitebourne and to leading our amazing team in providing excellent care.
When I’m not at work, I love spending quality time making memories with my family.
I used to work in the community as a care assistant, but applied to join Whitebourne because I fancied a change and I wanted to work in a care home.
I joined the home in 2017.
I help to plan and organise activities such as Revitalyz exercise classes, arts and crafts, film afternoons and pamper sessions. Residents always have something to look forward to each day. Recently we’ve had visits from the donkeys, rabbits and guinea pigs from a local farm!
I love seeing residents smiling and laughing as a result of the activities we do with them. And I – like the rest of the team – was very pleased when we recently gained a ‘good’ rating from the CQC. The CQC inspector specifically mentioned in their report about how we provide residents with a multitude of activities to take part in, and they praised us for the innovative ways we make residents’ wishes come true. I was very proud to read that!
Just before my second birthday, I joined Whitebourne as Canine Relations Manager.
A very important role at the home, which involves greeting visitors and making residents feel welcome.
I am very well behaved, both on and off the lead, and I love getting the chance to hang out with other dogs, especially when I can out run them!
I enjoy working at the home as I don't like being left on my own and love knowing there are people around to play and cuddle with. I spend a lot of time in care homes, mostly having strokes and being fed sneaky treats!
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.