Our team at
Whitefarm Lodge

Trusted to care in Twickenham

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Meet our friendly care team

Our team is made up of skilled and experienced carers, nurses, managers, maintenance crew and more. Each of us is determined to enable your loved one to live each day to the full. These pages tell you more about our caring and fun team.

Shane Cosgrove

Home Manager

Shane Cosgrove

I have many years’ experience of working in residential care, having worked for Richmond’s social services department from 1994 up until the time I joined Care UK in 2001.

We always support residents in whatever they want to do – and they often achieve fantastic things. For example, residents were concerned about the state of the pavements in the local area. So, over time, they raised awareness of this problem with the council and with the local paper too. Following the newspaper coverage, the council made the repairs that residents had been campaigning for.

Something else that I’m really proud of is the way that a group of residents with dementia worked with children from Grey Court School in Richmond and a nearby art gallery to produce a series of wonderful artworks. The theme of the artworks was ‘reminiscence’ and they included drawings, images, text and other multimedia elements. Both groups got a great deal out of the project, learning more about each other’s lives and understanding their different perspectives – and the artworks were very impressive too.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.


All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out a daily infection control audit and ensuring cleaning protocols are meticulously applied.