We use a cookie for this feature. This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.
As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.
We use a cookie for this feature. This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.
To help us get you to the correct contact information as quickly as possible, please select from the below options that most closely matches your needs.
Why not give our easy-to-use care home search tool to find your nearest Care UK care home and call our dedicated customer support team about the home you are interested in.
Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from our current customers and are ready to help.
If you are looking for a role with Care UK or at one of our homes, the quickest way for us to help you is through our dedicated careers website where you can find and apply for vacancies near you.
We have an experienced media relations team based in our Essex support office. This is the first port of call for any journalist who wishes to make an enquiry about Care UK or any of our homes.
Whether you are an existing partner or supplier, or a care professional looking to work with Care UK, our team will be happy to assist.
Care UK
Connaught House
850 The Crescent
Colchester Business Park
Colchester
Essex
CO4 9QB (for satnav please use CO4 9YQ)
Find us on Google Maps
Company news
Apr 09, 2010
Student Imran Aftab can hear again after minor ear surgery at the Treatment Centre: “I just thought the whole place was great........the whole process was very efficient from start to finish.”
Solent University student Imran Aftab knew there was a problem when he burnt his dinner because he couldn’t hear the nearby oven alarm - however after ear surgery at the Treatment Centre Imran won’t be wasting any more food!
Imran said: “At first I was just frustrated about ruining my dinner – but when I thought about it afterwards it was strange that I couldn’t hear the oven alarm, which was only a few metres away. My friends had been joking recently about the fact I was always asking them to repeat themselves – they thought I just wasn’t listening! When I put two and two together I knew something was wrong.”
Imran went to his GP, who after some initial tests referred him to the Treatment Centre, where he met ENT consultant Des Watson: “The consultant immediately knew what was wrong. To be honest I had a pre-conceived idea of consultants based on previous experiences, but the consultant at the Treatment Centre was really personable, friendly and explained everything clearly.”
It was found that Imran had a build up of fluid behind his eardrum which was muffling his hearing. He needed Grommets (very small tubes) to be inserted into the eardrum to release the fluid and allow his hearing to return to normal. He was booked in for the procedure just a few days after his initial consultation: “It was a really quick process. Before I knew it I was back meeting the nurses and consultant again and ready for my procedure.”
Imran, originally from Chester, is back at home for the next few weeks before returning to Southampton for a new term. He says he rates the Treatment Centre among the best hospitals he has been in: “I just thought the whole place was great. The atmosphere seemed relaxed and fun but professional, the waiting areas were clean and lovely and the whole process was very efficient from start to finish.”
We are happy to arrange interviews with a range of experts, commentary on industry issues and site visits for filming, photography or sound recording. Please get in touch with your requirements and we will do our best to arrange a suitable response.
These contact details are for media enquiries only.
Please call 01206 517 215 or email press.office@careuk.com.