Cheltenham care home wins approval of national care inspectors

Home news

Oct 16, 2015

Sandfields care home in Cheltenham has been given the seal of approval by a national care watchdog, with relatives and residents praising the home’s caring team members.

Following an unannounced inspection of the care home on St George’s Road, Sandfields has been given a ‘good’ rating in a report by the Care Quality Commission (CQC). The inspector found the service was responsive towards people’s health needs and that people were treated with respect and dignity. The report also highlighted how residents enjoyed taking part in activities and that they were able to maintain their own hobbies and interests.  

In order to assess service standards at Sandfields, the CQC’s inspector spoke with team members, residents and their visiting relatives on the day of the inspection. They also reviewed the records and procedures already in place at the care home.

The inspector noted that staff showed kindness and compassion towards the people they cared for. Relatives were positive in their comments about the approach and attitude of the staff at Sandfields, making reference to the way residents were encouraged to be independent in their day-to-day activities. 

Sandfields’ home manager, Deanna Lane, said: “We are all thrilled to have received a ‘good’ rating from the CQC. Not only are the CQC’s findings an important benchmark for those looking at future care for loved ones, but they also give existing residents and their families even more confidence in the care services we provide.”