Our team at
Appleby House

Trusted to care in Epsom

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Meet our friendly care team

Our people - whether they work in management or maintenance, or our lifestyle or catering teams - love making a difference to residents' lives. Each of us knows that a friendly chat here and a kind word there can change a person's day for the better. Come and meet some of our colleagues.

Shona Bradbury

Home Manager

Shona Bradbury

I joined as home manager in early 2014 and today I'm as committed to making this home the care home of choice for people in the Epsom area as I was back then.

As home manager Im passionate about providing the best possible care to residents to enhance their lives. I love involving residents and my team in how things are run. I believe my role is to lead by example to create a good culture at Appleby House. Its my job to motivate staff and promote their development through training and supervision. I thrive on working with my team to drive improvement – stretching them and seeing positive change happen.

I have to say that the best part of the day for me is walking around the home talking to residents and staff. We always have a good laugh and its the time when I get the inspiration to make any changes that are needed. 

What I dont need to change at Appleby House is the terrific atmosphere: its so friendly and welcoming, and new visitors are always struck by that. We also offer a huge range of quality care services – particularly around dementia care – which sets us apart from our competitors.

I was over the moon and unbelievably proud when we achieved an outstanding overall rating from the Care Quality Commission in 2019, with outstanding ratings for four of the five areas the inspectors look at (we're the only care home in Surrey currently to achieve this). We really are the 'Appleby Family' and this achievement reflects the incredible outcomes that we create for residents and their families. It also demonstrates the passion, vision and love that colleagues, residents, relatives and our friends in the community have for the home.

Lesley Dady
Business Administrator
The great reputation of Appleby House goes before it, and Id heard a lot about it before I even applied to work here.

The great reputation of Appleby House goes before it, and Id heard a lot about it before I even applied to work here. While Ive worked in care home administration before, Ive not worked anywhere like Appleby! I get to meet a huge variety of people on a daily basis; I interact with lovely staff and residents – I love it all.

Theres a very special atmosphere here. Its all about positivity, and it shines from everyone, from Shona, the home manager, down. Theres a strong family feeling: residents are treated like part of a big family. Its a very happy place to work and to be.

Ann Taggart
Head Housekeeper
What I love about working at Appleby House is the way that every member of the team is involved in care.

What I love about working at Appleby House is the way that every member of the team is involved in care. We are actively encouraged to get to know the residents and bond with them and involve them in the tasks that we do, to give them a sense of independence and meaning. 

The best part of my role is talking to residents and getting to know their quirks and individual stories. I’ve even taken on the role of Dignity Champion at Appleby House, to ensure that all residents are always treated with dignity and respect. I’m looking forward to continuing to improve what we do here so that we provide the highest standards to the people we care for.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.


All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.