Welcome to Appleby House – an award-winning Epsom care home rated ‘Outstanding’ by the CQC.
We deliver ‘outstanding’, innovative care
We are here to support you and your loved one through your journey into care and can offer virtual show-rounds with a dedicated member of the team. In some instances we may be able to offer visits via our garden. If you’re considering care for yourself or a loved one, call us to find out why we’re trusted to care.
Our Surrey care home has a far-reaching reputation for its innovative approach to older people’s care, including dementia care. So we were delighted to be rated ‘Outstanding’ by the Care Quality Commission (CQC), the English care regulator, in April 2019.
The CQC gave us a glowing report detailing the many ways we deliver exceptional care and support to residents and their families. In fact, we received ‘Outstanding’ ratings in four of their five key areas, with a ‘good’ in the fifth. We are the first Surrey care home to achieve this.
An award-winning care home
We’re thrilled to have won no less than three national and regional care awards in 2019:
- South Care Home of the Year – Caring UK Awards
- Excellence in Delivering Dementia Care – Surrey Care Awards
- We were over the moon that one of our care assistants, Zoe Couchman, won Care Apprentice of the Year at the National Care Awards.
Our award-winning team is led by Home Manager, Shona Bradbury, who has won a number of awards herself for her commitment and service, including:
- ‘Outstanding Leadership’ at Care UK’s RCS Stars Awards 2018
- ‘Registered Manager of the Year’ at the Surrey Care Awards 2018
Entirely tailored to your loved one
Our CQC report mentions how, “the love and warmth towards people [was] something you could feel from the minute you walked through the door.” Everyone here at Appleby House – from residents and relatives to colleagues and friends in the local community – is considered part of the Appleby ‘family’.
We find out all we can about your loved one’s interests, needs and values so we can match them to a suite in the home where they can be with likeminded people. We also find innovative ways to support people to make choices about their daily lives, including using a dot voting system that enables all residents to be included in decision-making.
A creative and exciting care home
Appleby House is a care home like no other. We’re always finding new ways to enhance every day for residents, whether it’s creating our very own ice-cream parlour or adding a barber shop and nail bar to our hair salon. We even have our own art studio and gallery where we display beautiful artworks created by residents.
Our stringent cleaning protocols ensure high traffic areas in the home are disinfected on a regular basis, and there are hand sanitising stations located throughout the home. We have ample supplies of personal protective equipment (PPE) and the colleagues caring for you will be wearing this at all times.
Our Facebook page is a fantastic way to see everything we get up to at Appleby House.
Over to you
Would you like to talk to us about care for yourself? Please call us now on the number above.