Our team at
Bourley Grange

Trusted to care in Church Crookham, Hampshire

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Meet our friendly care team

It is the people who make our home a truly happy and caring one, and at Bourley Grange our experienced team of dedicated professionals all undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.

Racquel Merdegia

General Manager

Racquel Merdegia

I’m a trained nurse and have a passion for delivering high quality dementia care and end of life care.

I’ve been a care home General Manager for over five years and can’t imagine doing anything else, I love what I do. Care UK puts residents at the heart of everything – something that echoes my values and care ethos.

We’re a closely-knit team at Bourley Grange; residents and colleagues are like one big family. I enjoy guiding the team to do their best work, modelling great care and even providing hands on care whenever the team needs some extra support. 

In my free time, I enjoy travelling and getting out into nature. I also do some voluntary work, and I get a huge buzz out of raising money for good causes like the Alzheimer’s Society. I even did a skydive to fundraise for them!

Darwin Serrano
Head Chef

I firmly believed that resident's satisfaction and nutrition is the most important aspect of running a successful kitchen.

I like to ensure that food that comes out of my kitchen is prepared and presented to the highest standard. I have plenty of extensive experience in fine dining, working for six years as a Sous Chef at teh famous Dorchester Hotel in Park Lane which gave me opportunity to cater to the Queen and Nelson Mandela, amongst other famous faces. I have also gained many years' experience working in five star hotels abroad and achieved numerous awards both here and in other countries. I also have experience in dealing with special diets as I have also worked as Head Chef for nine years at the Royal Surrey County Hospital. Now, I am glad that I am part of the team here and I simply love looking after the residents. I always feel self-contentment whenever I do something for them because I do believe that food is one very important aspect of their well-being.

Jenny Walker
Home Administrator

I’ve been part of the Bourley Grange team for nearly ten years.

My husband is in the armed forces, so we moved around a lot, and I’d worked as a kitchen assistant for the Forces Children’s Trust in Germany before I joined the home. I’d always wanted to work in older people’s care but the forces lifestyle meant I didn’t have the opportunity.

Every day is different when you work in a care home, but it’s always rewarding! In this role it’s important to be flexible, positive, able to multitask, and to be a good communicator. 

I enjoy making the residents and their families happy, giving them the advice and information they may need, and offering a listening ear. I also enjoy helping with activities when I can, which is always huge fun. 

When I’m not at work you might find me running, doing dancing, or taking part in different sports. I also like to unwind in front of Netflix, and with my family. 

Mihaela Gavriliuc
Registered Nurse

I was a Unit Manager before I joined the Bourley Grange team as a nurse.

I had a great welcome from everyone here, which made me realise what a great care home I’d joined. It feels like one big family.

Teamwork is important in a care home. To work well as a nurse it’s important to listen to the team, as well as residents and their families, and to respect everyone. The residents truly make this job rewarding and I enjoy any time I get to spend interacting with them and learning more about their lives and interests. That’s the great advantage of being a nurse in a care home as opposed to a hospital.

As a new member of the team, I’m looking forward to getting to know everyone better and to lending my skills and experience to enhance the wellbeing and quality of life of the people we care for. 

Ana Adelina Chiruc
Registered Nurse

I joined the Bourley Grange team because I was keen to join a professional team that’s committed to the highest standards of care.

Care UK’s approach to care – where residents are at the heart of everything we do – was also hugely appealing and echoed my own personal values.

I’ve worked as a nurse in the NHS on a surgical ward, but working as a nurse in a care home is fascinating in a different way. For a start, you have a chance to truly get to know the people you’re caring for, which isn’t possible in a hospital.

I’m enjoying learning something new every day. The Bourley Grange team works closely with multidisciplinary teams in the community which I love. This helps me to expand my knowledge of different disciplines as well as of the care sector as a whole. 

I love every day in this role. I’m passionate about supporting residents to enjoy the best quality of life and helping them to experience joy and meaning in each day. It’s a privilege to be able to support older people in this way. 

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.