Our team at
Brook Court

Trusted to care in Kidderminster, Worcestershire

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Meet our friendly care team

It takes all sorts of different skill sets to make our Kidderminster care home run smoothly, and bring the best of care to our residents. Every member of our team is passionate about delivering the best experiences to residents. They love what they do and they support each other to do their best work. Read their profiles to find out what makes them tick.

Katrina Riches

Home Manager

Katrina Riches

I started out as a healthcare assistant before retraining as a Registered Nurse and working as a combat medic in the army.

Since leaving the military I have mainly worked in care homes, as that’s where my passion is.

I’m keen to work in forward-thinking, innovative organisations, and Care UK has a fantastic reputation, I was keen to join the company and be part of a dynamic team.

I enjoy every part of the working day, particularly those moments where I can inspire the team to do their best for residents and their families. I also love seeing residents enjoying themselves and trying new things.

Brook Court is a wonderful home and I’m determined to support the team to achieve even greater things. We have the potential to be an ‘outstanding’ care home, which is where my focus now lies!

Kay Mayes
Customer Relations Manager

I have qualifications in management as well as counselling, and, prior to joining the Brook Court team I spent a couple of years working for a Birmingham charity that provided rehabilitation services for people with brain injuries.

I thought the job at Brook Court fitted well with my experience in health and social care.

I love working in a big team where everyone plays a part in making a difference in residents’ lives. I’ve not worked in care homes before, so there’s plenty to learn, but I’m enjoying every minute. I’m particularly enjoying getting to know the residents and their families and helping them in any way I can.

I have a dog, so, away from work you can find me going for long walks - it’s a good way to clear the head and get some exercise. I also enjoy going to the cinema with my children to see a latest release.

 

David Burfoot
Head Chef

Before coming to work at Care UK, I was a head chef at a local hotel.

When the opportunity came up to work as second chef at Brook Court care home in 2013, I jumped at it. The company has a great reputation for the care it provides older people in care homes across the UK and I didn't want to miss the chance to be a part of the team.

I was asked to take over as head chef in 2014 and whilst this has been my biggest professional challenge so far, it has been very rewarding. A head chef needs to have excellent communication and team-building skills. Building a good relationship with the team around you is very important when you are caring for others. There is also a lot of planning involved in ensuring that there is the right amount of food, but also that meals are nutritious and balanced. We have a very organised kitchen team, which is necessary as we are so busy all the time!

I love the friendly and welcoming atmosphere here at Brook Court – we have a wonderful team that work hard to make sure that residents and their family feel at home.

Sue Meola
Lifestyle Lead

The thing I enjoy most about providing activity based care at Brook Court care home is putting a smile on the faces of residents who live here.

It is so important to me to make a difference and make their day a happy one, by delivering a varied programme of activities.

I am a caring person, with a jolly personality. I think it helps to be flexible in this role too and be able to adapt activities to individual residents, depending on their needs and abilities.

I get other members of the team involved where possible too, which makes it a fun experience and creates a wonderful atmosphere in the home.

Tracey Gwin
Head Housekeeper

This is a great home to work in – everyone is friendly and helpful, and the atmosphere is wonderful.

I really enjoy cleaning the residents’ rooms: it’s a chance to get to know them properly and how they like things done. They know where they want things to go, and it’s up to our team to learn this. It’s my job to model the high standards I expect from my team.

In my free time I like to bake (I’m a qualified chef), garden, and to be around my family, especially when my grandsons are around.

Honey
Social Sofa Surfer

My name is Honey and I now live at Brook Court.

The residents, relatives and staff  adopted me in April 2018  from the Hall Green Greyhound Trust, where I lived in kennels.

Before my adoption I spent time visiting Brook Court with my carers Marie and Tracey taking time to get to know everyone..

I am two years old, but  have never raced due to my bad knees this means I can only exercise in short bursts, which is ideal when I go out walking with the residents.

I have settled in well and my favourite place is the lovely soft sofa in Brockway’s lounge. I have attended social events and training sessions in the cinema.

It’s great fun going round the home meeting all of our residents, visitors and staff.

Everyone is so friendly and appear to be  quite fond of me too!

I have my own rota of staff who look after me, so all in all I have found a good billet.

I have been given lots of gifts including  a very nice pink kennel, which I would love to show you – look forward to meeting you all. 

Love Honey xxx

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.