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Our team at
Brook Court

Trusted to care in Kidderminster, Worcestershire


Meet our friendly care team

It takes all sorts of different skill sets to make our Kidderminster care home run smoothly, and bring the best of care to our residents. Every member of our team is passionate about delivering the best experiences to residents. They love what they do and they support each other to do their best work. Read their profiles to find out what makes them tick.

Shirley Gibbs

Home Manager

Shirley Gibbs

I started my care career at 16 years old, and since then I have carried out different roles within the care industry and have progressed throughout the years whilst becoming a registered Nurse which is something I’m extremely proud of.

I started my Care UK career in December 2018 as I wanted to work for a care provider that puts residents at the heart of everything they do and values their colleagues. Our team’s commitment to putting residents at the centre of everything we do was highlighted in our most recent CQC inspection – something I am extremely proud of.

My favourite part of the day is spending time with the community at Brook Court, which is built up of the residents, colleagues and relatives and getting to know everyone on a personal basis. Residents have some interesting stories and interests and it’s great to learn more and more about them every day.

Outside of work I love to spend time with my family and beautiful Staffie. It’s great to spend my down time with my granddaughters and children and I also love to wind down with music.

Kay Mayes
Customer Relations Manager

I have qualifications in management as well as counselling, and, prior to joining the Brook Court team I spent a couple of years working for a Birmingham charity that provided rehabilitation services for people with brain injuries.

I thought the job at Brook Court fitted well with my experience in health and social care.

I love working in a big team where everyone plays a part in making a difference in residents’ lives. I’ve not worked in care homes before, so there’s plenty to learn, but I’m enjoying every minute. I’m particularly enjoying getting to know the residents and their families and helping them in any way I can.

I have a dog, so, away from work you can find me going for long walks - it’s a good way to clear the head and get some exercise. I also enjoy going to the cinema with my children to see a latest release.


Beckie Archer
Unit Manager

My Nan was a resident at Brook Court, and I saw firsthand how well she was cared for and loved through the ethos and values of Care UK.

I was also impressed with the development opportunities for staff.

I started working at Brook Court in 2017, though my career in mental health has spanned 13 years. I have completed both Dementia Champion training and Dementia Care Coach training within Care UK and alongside Worcester University. I achieved my Level 3 qualification in Health and Social Care, and I’m hoping to start my Level 4. In 2021, I was proud to have won the Hereford and Worcestershire Dementia Care Award.

This job is extremely rewarding, but you need empathy and compassion to be able to go on the journey alongside residents living with dementia. Having a positive approach is very important. You need to create a warm, friendly atmosphere for residents and colleagues to build trust on both sides. I love the ‘family’ we have built here at Brook Court. We have a loyal and hardworking team who share a positive approach. 

The small things are so important: those spare minutes when you can down tools, put on music and dance and sing with the residents, or when you can make a cup of tea and sit with a resident and talk about their life stories and go through pictures with them.

When I’m not at work, I enjoy spending time with my family, especially going on adventures in the forest. I also love reading, listening to music and playing the piano.

Sue Meola
Lifestyle Lead

The thing I enjoy most about providing activity based care at Brook Court care home is putting a smile on the faces of residents who live here.

It is so important to me to make a difference and make their day a happy one, by delivering a varied programme of activities.

I am a caring person, with a jolly personality. I think it helps to be flexible in this role too and be able to adapt activities to individual residents, depending on their needs and abilities.

I get other members of the team involved where possible too, which makes it a fun experience and creates a wonderful atmosphere in the home.

Roxana Bucur
Head Housekeeper

I’ve worked in several care home roles, including as a Care Assistant, Kitchen Assistant and Receptionist, and for different providers.

After hearing friends’ experiences with Care UK, I was keen to join, and I began working at Brook Court in 2018.

I like learning new things and improving my skills, and I’m always ready to help as much as I can. I think it’s important as Head Housekeeper to have a strong work ethic and be passionate about providing a good service. I work hard to be reliable and communicative, and recognition from my colleagues means everything to me. I love my job because of the people that work here, and because I like getting to know the residents and seeing them every day.

By the end of each day, I want to be proud of myself and the things I have achieved and to know that everyone in our team is happy. Outside of work, I like to watch movies and spend time with my family.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.