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Our team at
Brook Court

Trusted to care in Kidderminster, Worcestershire

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Meet our friendly care team

It takes all sorts of different skill sets to make our Kidderminster care home run smoothly, and bring the best of care to our residents. Every member of our team is passionate about delivering the best experiences to residents. They love what they do and they support each other to do their best work. Read their profiles to find out what makes them tick.

Nirmala Rattu

Home Manager

Nirmala Rattu

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon. 

Kay Mayes
Customer Relations Manager

I have qualifications in management as well as counselling, and, prior to joining the Brook Court team I spent a couple of years working for a Birmingham charity that provided rehabilitation services for people with brain injuries.

I thought the job at Brook Court fitted well with my experience in health and social care.

I love working in a big team where everyone plays a part in making a difference in residents’ lives. I’ve not worked in care homes before, so there’s plenty to learn, but I’m enjoying every minute. I’m particularly enjoying getting to know the residents and their families and helping them in any way I can.

I have a dog, so, away from work you can find me going for long walks - it’s a good way to clear the head and get some exercise. I also enjoy going to the cinema with my children to see a latest release.

 

Sue Meola
Lifestyle Lead

The thing I enjoy most about providing activity based care at Brook Court care home is putting a smile on the faces of residents who live here.

It is so important to me to make a difference and make their day a happy one, by delivering a varied programme of activities.

I am a caring person, with a jolly personality. I think it helps to be flexible in this role too and be able to adapt activities to individual residents, depending on their needs and abilities.

I get other members of the team involved where possible too, which makes it a fun experience and creates a wonderful atmosphere in the home.

Tracey Gwin
Head Housekeeper

This is a great home to work in – everyone is friendly and helpful, and the atmosphere is wonderful.

I really enjoy cleaning the residents’ rooms: it’s a chance to get to know them properly and how they like things done. They know where they want things to go, and it’s up to our team to learn this. It’s my job to model the high standards I expect from my team.

In my free time I like to bake (I’m a qualified chef), garden, and to be around my family, especially when my grandsons are around.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.