Our team at
Brook Court

I thought the job at Brook Court fitted well with my experience in health and social care.

I love working in a big team where everyone plays a part in making a difference in residents’ lives. I’ve not worked in care homes before, so there’s plenty to learn, but I’m enjoying every minute. I’m particularly enjoying getting to know the residents and their families and helping them in any way I can.

I have a dog, so, away from work you can find me going for long walks - it’s a good way to clear the head and get some exercise. I also enjoy going to the cinema with my children to see a latest release.

I was also impressed with the development opportunities for staff.

I started working at Brook Court in 2017, though my career in mental health has spanned 13 years. I have completed both Dementia Champion training and Dementia Care Coach training within Care UK and alongside Worcester University. I achieved my Level 3 qualification in Health and Social Care, and I’m hoping to start my Level 4. In 2021, I was proud to have won the Hereford and Worcestershire Dementia Care Award.

This job is extremely rewarding, but you need empathy and compassion to be able to go on the journey alongside residents living with dementia. Having a positive approach is very important. You need to create a warm, friendly atmosphere for residents and colleagues to build trust on both sides. I love the ‘family’ we have built here at Brook Court. We have a loyal and hardworking team who share a positive approach. 

The small things are so important: those spare minutes when you can down tools, put on music and dance and sing with the residents, or when you can make a cup of tea and sit with a resident and talk about their life stories and go through pictures with them.

When I’m not at work, I enjoy spending time with my family, especially going on adventures in the forest. I also love reading, listening to music and playing the piano.

It is so important to me to make a difference and make their day a happy one, by delivering a varied programme of activities.

I am a caring person, with a jolly personality. I think it helps to be flexible in this role too and be able to adapt activities to individual residents, depending on their needs and abilities.

I get other members of the team involved where possible too, which makes it a fun experience and creates a wonderful atmosphere in the home.

After hearing friends’ experiences with Care UK, I was keen to join, and I began working at Brook Court in 2018.

I like learning new things and improving my skills, and I’m always ready to help as much as I can. I think it’s important as Head Housekeeper to have a strong work ethic and be passionate about providing a good service. I work hard to be reliable and communicative, and recognition from my colleagues means everything to me. I love my job because of the people that work here, and because I like getting to know the residents and seeing them every day.

By the end of each day, I want to be proud of myself and the things I have achieved and to know that everyone in our team is happy. Outside of work, I like to watch movies and spend time with my family.