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Care at
Brook Court

Trusted to care in Kidderminster, Worcestershire

Trusted to care in Kidderminster, Worcestershire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Discover more about the care we provide

Brook Court caters for a wide range of care needs including specialist nursing and dementia care.

Led by home manager Shirley Gibbs, Brook Court provides high quality care in a luxurious hotel-style environment. Our experienced teams work together to provide a full range of care options for older people, from residential to more specialist care for people living with Alzheimer’s disease and other forms of dementia.

Our guide explains the types of care offered at Brook Court.

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Types of care at Brook Court

Residential care

Like all Care UK staff, our experienced and dedicated care teams at Brook Court take pride in delivering the very highest quality residential care. They get to know every resident – their likes, dislikes and life stories and then create a personalised care plan that enables your loved one to maintain their independence and enjoy activities based on their lifelong hobbies and interests, or even to try something new.

Our luxury facilities include a cinema, hair and beauty salon and contemporary coffee shop, with freshly baked cakes available every day. It’s a lovely setting to catch up with visitors, friends and loved ones.

The lifestyle team always have plenty of activities planned to keep residents busy, happy and fulfilled. As many residents are artistic, the home has its own art club and gallery. The seaside themed garden is a popular spot to relax in during the warmer months.

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Nursing care

Our qualified and highly experienced nursing teams are here around the clock, delivering clinical care to residents including complex needs. Our teams work together to design a detailed plan of care for your loved one and communicate with local GPs and specialist colleagues to ensure that every resident receives the best possible care.

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Respite care

The emotional and physical challenges of caring for a loved one at home cannot be underestimated. At Brook Court our respite care allows you time to recharge and recover, with the peace of mind knowing your loved one is being provided with the best care possible. We also provide convalescent care for post hospital recuperation.

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End of life care

We believe that every person deserves to experience a dignified and respectful end to their life. Our caring and compassionate team provide support for you and your loved one whilst providing end-of-life care. We work with you, your GP and other medical professionals to create a palliative care plan, ensuring they receive effective pain relief. Whilst maintaining a calm, restful surroundings for you and your loved one to spend time this all-important time together.

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Dementia care at Brook Court

Our home has been designed to support residents who are living with dementia to retain a sense of identity as well as independence and choice, even as their abilities change. We tailor everything we do to your loved one’s needs and preferences so they can continue to enjoy a great lifestyle.

Here your loved one can dine with dignity and enjoy the benefits of enriching activities such as music, art, light exercise and reminiscence. What’s more, an experienced carer is always only seconds away.

Getting to know you

We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide.

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Dementia friendly environments

Our people are chosen for their attitude, dedication and caring nature and we are committed to their on-going training and development. With the support of our Dementia Lead Becky Archer our carers, nurses, activity coordinators, chefs and maintenance teams will be supported to go the extra mile, build strong relations and ensure all residents get the best person-centered care.

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Our people and training

Our care team is highly trained in specialist dementia care and will support your loved one with patience and understanding. With our Dementia Lead Becky Archer Brook Court has been designed to provide the most comfortable and enriching environment for people living with dementia, offering therapeutic and calming activities. Music, art, and gentle exercise have been proven to help slow the memory loss associated with dementia, allowing people to retain their independence for longer. Our guide explains the types of care offered at Brook Court.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Namaste care

We are proud to offer namaste care to residents living with advanced dementia. The purpose of namaste care is to give comfort and pleasure through sensory stimulation. Our namaste sessions are run by trained carers and involve individual caring touch, such as a hand or foot massages, music therapy, themed sensory and gentle movement sessions, or simply reminiscing.

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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver person-centred care. Residents and their families are involved in decisions about their care and are treated as individuals with unique wishes and needs.

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At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider. We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys or just in day-to-day conversations. 

Our people are recruited for their positive and caring personalities as much as for their skills. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

Yes, the majority of Care UK homes do provide quality, short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

Absolutely. We care for older people who have a variety of needs through residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies while discovering new interests and enjoying superb food.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we support and provide the best quality care for your loved one from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loves one's needs and discuss the options with you.

Yes we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms. They are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high-level needs.

Yes, the majority of our homes provide specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and will always to do our utmost to ensure residents' wishes are met.

Our approach to living with Coronavirus

 

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Read more about our approach
Our approach to living with Coronavirus