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Our team at
Cheviot Court

Trusted to care in South Shields, Tyne & Wear

Trusted to care in South Shields, Tyne & Wear|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last four years|Discover why Care UK is trusted to care by over 10,000 families

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Meet our friendly care team

Our team is very professional, but we’re fun too. We’re also single-minded in our determination to make each day the best for your loved one. We love making a difference to people’s lives and we know that it’s easier to do that when we work together. We love the time we spend with the people we care for.

Louise Damms

Home Manager

Louise Damms

I first came to work here in 2004, but was made manager in 2010.

I’ve been involved in caring for older people for about 15 years now, working my way up from being a domestic to my current role as a care home manager. One of the biggest things I’ve learnt over the years is that a positive, friendly and welcoming atmosphere makes a real difference to the quality of residents’ lives.

I like to think of the residents and staff at Cheviot Court as one big family – it certainly feels that way to me. Seeing residents smiling and happy at the end of the day is such a huge reward for me. And I love to see how much support and encouragement residents get from their families too. We have a knitting club here, with residents making blankets to sell at our fete. The residents knit blanket squares, then a family member takes them home and sews them together. Another relative then adds pretty edging to the blankets – it’s a real family effort!

I enjoy lots of the simple things in life – spending time with my children, socialising with friends, watching a film at the cinema. When I can, I also like to relax and recharge my batteries by reading a good book. I think it’s really important that residents have choices about how they spend their time too, so we always try to base activities around people’s individual interests.

Knowing what a good team we have here at Cheviot Court is another thing which gives me so much satisfaction. Everyone works really hard and we aim to achieve the highest standards in all areas of the home’s life – not just the most visible areas but the ‘behind the scenes’ ones too. I’m very proud that our kitchen team has been awarded the highest possible ‘five star’ food hygiene rating by the Food Standards Agency.

Rachel Thorius
Rachel Thorius
Deputy Manager

As Deputy Manager, it’s my responsibility to make sure residents feel happy and safe at Cheviot Court. In this role, it’s important to be caring while also having a strong-willed character.

I love working at Cheviot Court; it’s like having another family. I’m proud of the progress I’ve made in my career through the training I’ve had, including achieving my Level 2 and Level 3 qualifications. Being promoted to senior Team Leader and more recently to Deputy Manager have been career highlights. Carrying out my role successfully makes me feel fulfilled in what I do.

When I’m not working, I enjoy spending time with my family.

Paula Evans
Paula Evans
Lifestyle Lead

I used to volunteer to help on trips and activities at Cheviot Court, and I enjoyed the experience so much that I applied to join the team. I became part of the home team in 2017. I previously worked in the retail sector for nearly 20 years. 

In this role it’s important to be fun and positive, patient and respectful, bubbly and caring, and, above all, to be interested in people – I’m always learning new things about people I thought I knew well! The best parts of the day are when any activity goes really well and residents are getting into it and smiling and laughing. It’s the best feeling. 

I love the live music we host, the parties we have, and our great relationships with residents’ loved ones. When families take part in our activities and parties it makes Cheviot Court feel like a big family home. 

In my spare time I enjoy socialising with friends and watching live music. 

Lisa Miller
Lisa Miller
Lifestyle Coordinator

I worked in care for 18 years before starting my current role as Lifestyle Coordinator. My last position was as a Care Assistant, and throughout my career I’ve always admired the work of activity teams. Seeing the joy my activities colleagues brought to residents inspired me to move into lifestyle coordination myself.

I chose to join Care UK, and Cheviot Court, because it’s such a welcoming place with great colleagues and lots of opportunities to make a difference. To do my role well, I think it’s important to be friendly, confident, happy, and approachable. My favourite part of the day is engaging with residents and their families and seeing the smiles on their faces.

I feel proud when residents are happy, relaxed and enjoying the activities we provide. Building strong relationships with residents, families, colleagues and our external partners is something that means a lot to me. The most important part of my role is making sure everyone feels safe, valued and at home.

Outside of work, I enjoy meeting up with friends, going out for tea, and relaxing with a good film.

Carrie Waugh
Carrie Waugh
Business Administrator

I come from a retail administration background, but was keen to join the team at Cheviot Court in order to do a role where I could make more of a difference to people’s lives. Lots of the skills from my previous roles come in handy here, but it’s also important to have empathy and be friendly and approachable when you’re liaising with families and residents.

This is such a rewarding role – I would definitely say that working for Care UK is one of the highlights of my career. It has been a big learning curve for me, never having worked in care.

The best part of the day is seeing residents enjoying the many activities that our talented lifestyle team organise each day. Hearing laughter, singing and music around the home makes me smile. I’m also enjoying learning residents’ life stories.

Stacey Ward
Stacey Ward
Head Housekeeper

I started my journey at Cheviot Court as a Domestic before progressing to Head Housekeeper, having previously worked in hospitality. I’ve completed training in first aid and infection prevention and control, and I’m proud to be both an IPC and sustainability champion within the home.

I chose to join Care UK after hearing what a great place it was to work, and I can now say that that was very true. To do my role well, I believe you need to be friendly, caring, organised and a real team player. Every day is different, and my favourite part of the job is chatting with residents. I love hearing their stories from years gone by and finding out what they got up to when they were younger, it always brightens my day.

I’m proud to lead a hardworking domestic team and to work alongside colleagues across the home to make sure everything runs smoothly. Knowing that all residents have a warm, clean and comfortable environment to live in is what matters most to me.

Outside of work, I enjoy reading and exploring new cities on short breaks away.

Gillian McNaney
Gillian McNaney
Maintenance

I used to work as a Care Assistant and have been part of the Cheviot Court team since 2016. Moving into doing maintenance was quite a change, but it’s been a great experience. 

I enjoy the variety and autonomy of this role, every day is different and I work all around the building, so I see all the residents and have a chat with them. This role is equally as rewarding as working as a carer. I am still making a difference to people’s lives. 

This role involves much more than maintenance. You need to be sociable and positive and prepared to turn your hand to anything. It brings with it a huge sense of achievement. 

In my spare time, I enjoy socialising with family and friends, relaxing in the garden, watching shows and bands, and much more. 

Michael Foord
Michael Foord
Maintenance

Before joining the team at Cheviot Court, I was a school site manager, so I have lots of experience making sure buildings and grounds are safe and properly maintained.

The most important part of my role is to make sure residents and colleagues have a safe home and workplace. My training includes Legionella, food hygiene and asbestos awareness, as well as COSHH (which covers hazardous materials). I’m also a fire marshal and have been trained in electrical safety and maintenance.

Every day at Cheviot Court is different, which makes my role varied and interesting and I love what I do here. Even if I fix something small, it’s important because the result is that it’s made someone happy, which is so rewarding.

Because no two days are the same, you have to be able to turn your hand to almost anything, so it helps to be adaptable. Working at a care home also means you need to be a caring and considerate person.

When I’m not busy at work, I enjoy days out and weekends away with my kids.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Infection control

Every colleague receives training in infection prevention and control as part of their induction and updates regularly through online and in-person learning. Our dedicated IPC Champions in each home help embed safe working practices and raise awareness of hygiene standards.