Trusted to care in South Shields, Tyne & Wear
Trusted to care in South Shields, Tyne & Wear|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families
We take pride in creating comfortable, safe surroundings where there’s a warm family atmosphere, designed to promote independence and wellbeing for the people we care for.
Enjoy expert care and daily activities in bright, safe and clean surroundings.
We're passionate about enabling your loved one to live a fulfilling life, doing the things they enjoy or trying something new. When they move to Cheviot Court, we'll spend time getting to know them as an individual, understanding how they like to spend their time and the foods they enjoy.
We organise regular activities all designed around residents’ interests. These range from bowling to tai chi, arts and crafts to knitting and pamper sessions. We regularly update our lifestyle programmes to keep things fresh and interesting.
We understand that maintaining routines and a sense of purpose is vital for an older person’s wellbeing. That's why we support your loved one to live as independently as possible, from making their own drinks, helping with the washing up, or even taking on a role in the home like leading a dance class or helping the maintenance team. If your loved one visits local places of worship, or attends a group in the community, we’ll support them to continue to do this. We use positive risk-taking to promote freedom and choice.
At Care UK , as part of our person-centred approach to care, we put you and your loved one at the heart of everything we do. Our dedicated team take the time to get to know each resident and create tailored care and lifestyle plans to suit them. Your loved one will have a life history book where we record their hobbies, family and friends, jobs, routines, holidays – even their favourite foods – all of which forms the basis of their care.Read more
When it comes to activities the sky is the limit! Our home has a different and ever-changing programme of activities including cooking, arts and crafts, pamper sessions, birthday celebrations, quizzes and even sports for smiles.
Take a look at a typical weekly activity plan.Read more
Our dedicated lifestyle teams organise activities, entertainment, outings and experiences tailored to your loved one’s interests and hobbies. We also understand that group activities aren’t for everyone so we will spend one to one time with your loved one if that's what they'd prefer.
Residents still have goals and wishes they want to achieve. That's why our home has a wishing tree where residents can hang their written wishes of the things they’d like to do, and we do our best to make these happen. A recent wish that was granted was Alan always wanted to own a signed Sunderland shirt, and we worked hard to get this for him.Read more
Our chef-led catering team serves up delicious and nutritious hot and cold meal choices made from fresh ingredients and tailored to your loved one’s personal tastes, diet and cultural needs.
Every aspect of living in a Care UK care home is tailored to each resident’s needs and preferences, including food and dining.
When an individual moves into a Care UK home, our professional chefs meet with them to learn about their favourite foods and dietary needs. These details are included in their care plan, which is regularly reviewed and updated as their needs change.
We’re committed to helping residents to eat well and stay hydrated. Every main meal is home-cooked and freshly prepared each day. We also do our best to source fresh produce from local businesses wherever possible.
Care UK’s expert chefs combine creativity with an in-depth knowledge of nutrition for older people. Our head chefs work as part of their home’s management team to deliver a holistic, personalised approach to care for each resident. They are a key and highly visible member of the leadership team and can often be found in the lounges chatting to residents about food. They know each resident’s dietary and dining needs as well as their preferences. They work with clinical and care colleagues to support residents with weight management.
Care UK care homes offer a dining experience that enables residents to maintain their independence and dine with dignity. Our teams support residents to make mealtime choices in a way that best suits them. We show residents plated meals to support them to make choices, and if one-to-one support is needed, a colleague will sit with an individual to help them to eat at a comfortable pace.
Staff treating your relative with kindness, dignity and respect
Cleanliness and hygiene of the home
Staff appear to be trained in latest procedures to keep residents safe at all times
Source: Care UK Relative Satisfaction Survey - September 23. Based on a sample of 27.
We’ve brought together many of the questions that families often ask us and our friendly team can answer anything else you might need to know.
We get to know your loved one’s personality and hobbies to support them to enjoy a meaningful lifestyle, with experiences and activities that reflect their interests. Each of our homes run a range of daily group and one-to-one activities, ranging from gentle exercise to music sessions, arts and crafts, gardening and visits from local entertainers. We also take trips out to local shops, garden centres and other places of interest.
All Care UK homes offer different options because their residents are different. We even have homes where residents lead the classes, prepare the vegetables for meals, or run the in-home shop. We promise to support your loved one to be as involved and as busy as they want to be.
Find out more about life in our homes.
The majority of our homes provide en-suite facilities. If you have any questions please call us - we’ll be happy to help.
The majority of our homes have lovely secure gardens that are wheelchair friendly, and residents can access them whenever they wish. They’re welcome to help with gardening, re-stock bird tables and feeders, take a stroll, or simply sit and enjoy the sunshine. To support residents who are living with dementia, we use many plants chosen for their sensory properties of scent, texture and colour.
As we get older our appetites do change, and people who are living with conditions such as dementia or dysphagia (difficulty swallowing) might need enhanced support to ensure they’re eating and drinking enough. Helping residents to dine with dignity, whatever their needs, is one of our key priorities. Many of our homes have chef-led catering teams that produce delicious and nutritious meals made from the freshest ingredients.
Find out more about our dining promise.
The majority of our homes provide en-suite facilities, and residents have their own flatscreen TV, phone and internet connections in their rooms. Many of our homes, particularly our new-build homes, have ground floor bedrooms with doors that open out onto secure, landscaped gardens. Residents in these rooms even have their own small patio areas with seating and pot plants. We believe in helping residents to continue enjoying a superb lifestyle, with a range of daily activities tailored around their interests and preferences.
We understand that having help with bathing and toileting when you’ve been used to looking after yourself can be embarrassing and frustrating. Each resident has a key worker (a main carer) who will support them in this area to minimise embarrassment. Having en-suite facilities also helps to maximise comfort and privacy.
Our staff are discreet, highly trained and dedicated to supporting your loved one with dignity. Our homes have assisted bathing facilities if a resident’s physical needs are such that they need intensive support. However, where a resident is able to do even the basics for themselves, we’ll always support them to maximise their independence.
While we don’t offer specific flats or suites for couples in our homes, we do believe in tailoring our care to suit the needs of residents. If both people require residential or nursing care, we can organise next door, or even adjoining, rooms.
There are no restrictions on visiting your loved one, but please be considerate of other residents if you are feeling unwell or if you are visiting during mealtimes or late night/early morning.
We recognise the importance of inviting visitors into our care homes to help maintain relationships with family and friends and develop and sustain a positive quality of life.
We are committed to the same visiting rights being applied within all of our care homes in England, Scotland and Wales, and will restrict visiting only when given a direct instruction to do so by the Government, Regulatory body, a National NHS body or the UK Health Security Agency (UKHSA).