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Our team at
Collingwood Court

Trusted to care in North Shields, Tyne & Wear

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Meet our friendly care team

Our close-knit, supportive team loves caring for older people and helping to live each day in the way they want. We also take pride in delivering high quality dementia care. We understand the importance of ensuring everything is personalised to your loved one. Find out more about us on these pages.

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Maggie Harrison

Home Manager

I have been here as manager since it opened in 2005.

I started working as a carer in 1997 and over the years I worked my way up to become a care home manager. I’ve been involved with Collingwood Court from the very beginning, when we were just planning the new home. I marketed Collingwood Court and I've recruited everyone who works here. So I'm very committed to the home, our team and everyone who lives here. When I'm not here, everyone jokes that 'the captain's gone!

We treat residents as if they were our own mum or dad. It's really rewarding to hear residents say 'this is my home' or, when they've come back from a spell in hospital, 'I've come back home'. That's when we know that we've got the care just right, that we're meeting their needs perfectly and that they're truly settled here. And visitors comment on how there's always someone to greet them and that they really do feel that they're walking into a family home.

I'm very proud of everyone in our team, all the activities we offer residents and the fantastic links that we have with the community. We’re all very proud to have such a good reputation with local people, healthcare professionals and the social services team.

In my own time, I'm a big football fan – I'm a Newcastle United season ticket holder and I either watch or go to all the matches. And when I'm not doing that, I love to spend lots of time with my family and my three grandchildren.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.