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Our team at
Collingwood Court

Trusted to care in North Shields, Tyne & Wear

Trusted to care in North Shields, Tyne & Wear|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Meet our friendly care team

Our close-knit, supportive team loves caring for older people and helping to live each day in the way they want. We also take pride in delivering high quality dementia care. We understand the importance of ensuring everything is personalised to your loved one. Find out more about us on these pages.

Joleen Rayner

Home Manager

Joleen Rayner

I’m an experienced Nurse and Home Manager and I’m passionate about delivering the highest standards of care and quality of life for the people we care for.

I believe that great care is about going beyond what is expected to make the difference to residents’ lives.

I also think it’s important to take a caring approach to colleagues, supporting them to do their best work and to fulfil their potential in the workplace. It’s our people who make all the difference and help us to deliver superb care, so if they’re happy, our residents are too.

I’m very proud of Collingwood Court's strong links with the local community and I’m always keen to enhance these so that residents can continue to feel a part of local life and enjoy a lovely lifestyle. One of my favourite parts of the day is chatting to residents and listening to their life stories. There’s so much we can learn from the older generation.

I have an open door policy, so if there’s anything you’d like to know about Collingwood Court and the care we provide, please do get in touch. 

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.