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Our team at
Collingwood Court

Trusted to care in North Shields, Tyne & Wear

Trusted to care in North Shields, Tyne & Wear|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

Our close-knit, supportive team loves caring for older people and helping to live each day in the way they want. We also take pride in delivering high quality dementia care. We understand the importance of ensuring everything is personalised to your loved one. Find out more about us on these pages.

Layla Thompson

Home Manager

Layla Thompson

I love that Care UK’s vision and values are resident based, and colleagues look after each other here.

I’m proud to have worked across three Care UK homes in the North East as I have progressed in my career from Team Leader to Deputy Manager and now to Home Manager.

As Home Manager, my role is to ensure residents receive the care and support they need and to inspire my team to promote and provide a high standard of care. In order to make a difference to the lives of residents, I believe it’s important to have strong values, to be focused, caring, assertive and passionate.

I enjoy any part of the day where we meet the residents’ daily care and support needs, but I particularly love completing my walk arounds throughout the day, as I have the opportunity to see the residents and spend time with them.

Outside of work, I enjoy spending time with family, particularly my grandchildren. I love to see live music, and I attend several concerts every year.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.