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Our team at
Cuttlebrook Hall

Trusted to care in Thame, Oxfordshire

Trusted to care in Thame, Oxfordshire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

The highly skilled and experienced team at Cuttlebrook Hall will get to know your loved one like a member of their own family, supporting them to enjoy care and lifestyle that suits their interests and meets their unique needs.

Carolann Hinson

Home Manager

Carolann Hinson

Having a role in leadership is a privilege, and knowing I contribute to making the team’s working day a pleasant one is something I’m proud of.

I worked for Care UK for five years before returning again after 18 months away. I believe Care UK is an excellent care provider to work for. There is a strong sense of teamwork across our teams, and our support departments are always reliable.

As a Home Manager, I believe reliability is paramount. You need to be approachable, realistic and a problem-solver – but it’s also important to be fun-loving. I have a passion for developing my team, and I believe in leading by example. 

I’m proud to have designed a way of working that allows the team to spend more time with residents and less time being task orientated. This not only increases the level of quality time the team can spend positively interacting with residents, but it also reduces the team’s stress levels and increases their satisfaction in their roles. 

I like to encourage a healthy work-life balance. I’m a portrait artist, and I sell artwork via galleries and have also designed tattoos. I have several hobbies that I enjoy outside of work, including archery, badminton and motorbiking.

Jeannine Bynoe
Deputy Manager

I love working with the team to provide a fabulous place for all residents to live.

As Deputy Manager, I provide a safe place for residents to live and for team members to work. You need to be able to work effectively with the team in a whole home approach in this role.

I joined Care UK to work for an established and professional care provider and because of the career progression opportunities that are available. I enjoy developing the team to support those living with dementia and their journey to lead a fulfilling life. It makes me proud to be able to support team members in their careers.

When I’m not working, I enjoy theatre, gardening, and spending time with family.

Barbara Howlett
Customer Relations Manager

I’m proud to be able to help families find the right care and environment for their loved ones.

I joined Cuttlebrook Hall for the exciting opportunity of working at a brand new home of Care UK, a provider known for having the most Outstanding CQC-rated homes. Before this, I worked for six years as Client Services Manager for another care home provider.

As a Customer Relations Manager, it’s important to have empathy, patience, compassion and understanding. Informing families of the requirements and process for their loved ones to move into our care is a really key part of my role. My favourite parts of the working day are meeting with families and working with the local community.

When I’m not working, I enjoy Ceroc dancing, theatre and travelling to destinations to experience new places and cultures.

Maria Long
Business Administrator

I’m proud to contribute to fulfilling the lives of the residents.

 I decided to work at Care UK because I wanted to make a difference in peoples’ lives instead of working for a big corporation.

My job is to maintain accurate records for the home. Before this, I worked as an HR business partner. I’ve achieved my business administration Level 3 qualification and CIPD Level 5.

In this role, it’s important to be friendly, approachable and organised. I love reaching the end of the day and seeing everything I’ve achieved that day.

When I’m not working, I enjoy walking my two dogs locally or going on hikes.

Pandula Adiththa
Head Chef

I wanted to join Care UK because it’s an organised and well-led company with high ratings from the CQC.

As Head Chef, you need to be a positive thinker and a team player. It’s important to lead by example and be organised, creative and a good communicator.

I love showcasing my talent and abilities for cooking and food preparation, and I feel proud when I receive good feedback from residents or relatives. I always like to see that they’re enjoying my cooking.

I like to watch cricket, spend time with my kids and video call my parents when I’m not at work.

Laura Hodges
Team Leader

Ensuring residents are safe and happy is the most important part of my role as Team Leader.

I joined Care UK for a new opportunity, and before this I was working as a Senior Carer.

As a Team Leader, you need to be caring, passionate and determined. I enjoy spending time with the residents each day and seeing families happy when they visit. I’m proud to make a difference to residents’ days.

My career highlight so far was taking an agoraphobic resident out for a walk – she hadn’t been outside for more than three years.

Outside of work, I enjoy playing the piano, going to the gym and sailing.

Claudette Bishop
Head Housekeeper

I joined Care UK because I wanted a change from working in hotels, and I was looking for a more rewarding career.

When I see that residents and their families are happy, I feel proud of what I do. The mornings are my favourite part of the day – I enjoy meeting all the team and having a huddle.

You need to be friendly, approachable and a good listener in this role. Good communication and leadership skills are also important in order to train the team.

Outside of work, I enjoy running, walking my dogs, camping and spending time with my family.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.