Our team at
Cuttlebrook Hall

I joined Care UK for a new opportunity and experience after working as a residential care manager for another provider. I’m proud of what I have achieved in my 12 years in the care industry and how far I have progressed to the role I’m in now. I started my career as a Care Assistant and worked my way up to Senior Care Assistant, then Care Home Advanced Practitioner and Residential Care Manager, before taking on my new role as Deputy Manager at Cuttlebrook Hall.

It’s my job to be there for the team when they need support and to be a good leader if they need guidance or extra training in areas they find difficult, as well as supporting relatives and residents.

In this role, you need to be kind, compassionate, approachable and motivating. It’s also important to have good communication, time management and decision-making skills. My favourite parts of the working day are looking after residents and supporting the team. I like to be an inspiration for them to progress further in their roles.

Outside of work, I enjoy walking the dogs, going to the gym and swimming lessons and seeing friends and family.

I jumped at the chance to work with Care UK when a new home opened close to where I live. Having worked in the sector previously, I was keen to be part of such a caring, forward-thinking, modern company that prides itself on making a difference and providing exceptional care. Care UK’s values really struck a chord, and I am so pleased I was able to take the opportunity to work with such incredible people.

As Customer Relations Manager, I’m here to help people make the right choice and to be there throughout their journey. In this role, it’s important to be determined, care about making a difference and be extremely mindful that the people I speak to can be going through the hardest of decisions.

I love speaking to people and showing them around our beautiful home. I also enjoy catching up with residents and getting involved in the many activities we have on at Cuttlebrook. I’m very proud of what I do knowing I am part of a great team that truly does change people’s lives, and that I have helped someone make the right choice on their care journey.

Outside of work, I enjoy playing golf with my 12-year-old son, paddleboarding and cycling.

I decided to work for Care UK because I wanted to return to the care sector and with my previous experience in events management and with a brand-new home, I thought it was a great opportunity to use my skills to improve residents’ lives.

Within my role I believe you need to be caring, creative, patient and organised to ensure that we always have an up to date and stimulating activity schedule that meets the needs of residents.

My favourite part of the day is seeing and speaking to the residents; I love getting to know them personally and making a difference to their day. And that’s why the most important part of my role is to find out their thoughts on the activities we do, and what they would like to do to ensure that are our activities are person-centred.

Outside of work I love to spend time with my family and friends, traveling and cheerleading.

My favourite part of my job is cooking for the residents. To do well in this role, you need to have a good understanding of food, staff, people, and a sense of humor is important.

When I’m not working, I enjoy spending time with my wife and children.

Prior to joining Cuttlebrook Hall, I managed and ran client relationship teams for many years. I believe providing a service is all about people and exceeding their expectations. I joined Care UK because I wanted to work in a job that supported my local community. Being a new home, Cuttlebrook Hall particularly excited me, as I love the idea of being in from the early stages and getting to know the care home as it grows. Having recently moved a parent into a care home, I also recognised the importance and efforts of the whole care home team. I look forward to being part of a great team ensuring the best for all residents going forward.

As a BA, I believe it’s important to have an open and friendly approach. My job is to support the team working in the home, so relationship building and having an open-door policy are also key. As this is a new role, I’m learning lots, and I love to roll my sleeves up and get involved. I want everyone to know and feel they can trust me to help and get things done.

Knowing that I have played a part in supporting the residents to enjoy their day and go to bed feeling safe and happy in their home makes me proud of what I do.

I have a four-year-old cockapoo, so when I’m not working I spend a lot of time walking. I’m currently walking the South West coastal path bit by bit. I also play a lot of tennis and do a bit of running. When it’s time to chill, you’ll likely find me enjoying a drink and some good, tasty food with friends and family.

Ensuring residents are safe and happy is the most important part of my role as Team Leader. I joined Care UK for a new opportunity, and before this I was working as a Senior Carer. 

As a Team Leader, you need to be caring, passionate and determined. I enjoy spending time with the residents each day and seeing families happy when they visit. I’m proud to make a difference to residents’ days.

My career highlight so far was taking an agoraphobic resident out for a walk – she hadn’t been outside for more than three years.

Outside of work, I enjoy playing the piano, going to the gym and sailing.

I joined Care UK because I wanted a change from working in hotels, and I was looking for a more rewarding career.

When I see that residents and their families are happy, I feel proud of what I do. The mornings are my favourite part of the day – I enjoy meeting all the team and having a huddle.

You need to be friendly, approachable and a good listener in this role. Good communication and leadership skills are also important in order to train the team.

Outside of work, I enjoy running, walking my dogs, camping and spending time with my family.

I have more than three years of experience working in an administrative role at a hospital. I wanted to join Care UK’s Cuttlebrook Hall because I hadn't had the opportunity to work in a care home before, and I felt it was a great chance to help improve the quality of care.

Working in this role, you need to be a great listener, have good communication skills and be welcoming and approachable.

I enjoy meeting new people and putting a smile on their faces. It makes me proud when I can make a difference to someone’s day by lightening their mood.

The most important part of my role is ensuring care seekers, families and other visitors have a great first impression when they enter our beautiful home.

In my free time, I enjoy spending time with my family and reading.

My mum, Alana is the Home Manager at the home, I came to work with her one day and didn’t want to leave, so we made the decision that I should work here on a permanent basis as part of the team.

My job is to put smiles on faces and to share the love. I visit all floors within the home and I can even come to your room if you wish. I have so much love to give that I just to share it with anyone I meet. I love a stroke and cuddle, but if I sit longer enough will I get an extra biscuit or three.

I am here to be your furry best friend, you can even take me for a walk – perhaps to the shop to share a fresh pack of digestives.

I am cheeky. What can I say? It’s a gift I have. See you soon!