Trusted to care in Basingstoke, Hampshire
The dedicated and experienced team at Dashwood Manor provide your loved one with care that’s completely tailored to their individual needs and wishes.
My role prior to moving to Care UK was as a home manager for a home in Crowthorne that supported 16 adults with profound and multiple learning disabilities.
I met a person who worked for Care UK, who spoke passionately about her role and the companys values and ethos, and I liked what I heard so much, that I decided to look for a role with Care UK. Now I work here, its lovely to realise that people really do share the same values and they truly want to make a difference to peoples lives.
My team and I are the very first people that a family member contacts as they begin to look for a care home for a loved one. Theyre feeling a mix of emotions – including feeling overwhelmed. As Customer Relations Manager, I am here to listen and empathise and support them to make the right decision for them and their loved one. Its very rewarding to support a family on this journey.
I joined the team at Dashwood Manor in 2021.
I love the vibrant attitude to life at the home and I am looking forward to helping to develop other team members.
To do well in this role you need to be organized, a good listener, and be respectful to others.
Having previously worked as a head chef and a wedding chef, I’m very proud to have cooked for royals and celebrity chefs in my career.
My favourite part of my working day is receiving positive feedback from residents and staff.
Outside of work I have a busy home and family life, visiting my elderly mum, dog walking, watching football and going to concerts.
I joined the team at Dashwood Manor in 2021.
I saw the beautiful new building and surroundings and liked the idea of being a part of a new team from the very beginning.
Previously I worked as a Pension’s Administrator and in a nursery for eight years and I have a degree in Business Administration.
To do well in this role, you need to be friendly and approachable. Listen to people and their needs. Be accurate with details and ensure you do what you have promised to do. My favourite part of my working day is talking to residents, families and staff and being able to help them. I feel very lucky to be working with the people I am working with. I look forward to seeing them all every week. Every workday is different, and you never know in the morning what is going to happen that day.
Away from work I love travelling and planning holidays. I enjoy long walks on the weekends and a good book in front of a fire. I have two sporty daughters, so a big portion of my free time is spend supporting them in their races and training.
I started Care UK in 2018 as I wanted to join a new job sector as I had previously worked in customer service and hospitality.
My favourite part of working at Dashwood Manor is having a clean home and seeing the people we provide care for enjoying it. I love chatting with everyone and meeting new people and their families. I enjoy seeing our team grow and working together as one unit. I am happy I can bring my experience of hospitality and passion for housekeeping into my role.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.