Trusted to care in Basingstoke
My role prior to moving to Care UK was as a home manager for a home in Crowthorne that supported 16 adults with profound and multiple learning disabilities. I met a person who worked for Care UK, who spoke passionately about her role and the companys values and ethos, and I liked what I heard so much, that I decided to look for a role with Care UK. Now I work here, its lovely to realise that people really do share the same values and they truly want to make a difference to peoples lives.
My team and I are the very first people that a family member contacts as they begin to look for a care home for a loved one. Theyre feeling a mix of emotions – including feeling overwhelmed. As Customer Relations Manager, I am here to listen and empathise and support them to make the right decision for them and their loved one. Its very rewarding to support a family on this journey.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out a daily infection control audit and ensuring cleaning protocols are meticulously applied.