Our team at
Dashwood Manor

I met a person who worked for Care UK, who spoke passionately about her role and the companys values and ethos, and I liked what I heard so much, that I decided to look for a role with Care UK. Now I work here, its lovely to realise that people really do share the same values and they truly want to make a difference to peoples lives.

My team and I are the very first people that a family member contacts as they begin to look for a care home for a loved one. Theyre feeling a mix of emotions – including feeling overwhelmed. As Customer Relations Manager, I am here to listen and empathise and support them to make the right decision for them and their loved one. Its very rewarding to support a family on this journey.

I love the vibrant attitude to life at the home and I am looking forward to helping to develop other team members.

To do well in this role you need to be organized, a good listener, and be respectful to others.
Having previously worked as a head chef and a wedding chef, I’m very proud to have cooked for royals and celebrity chefs in my career.

My favourite part of my working day is receiving positive feedback from residents and staff.
Outside of work I have a busy home and family life, visiting my elderly mum, dog walking, watching football and going to concerts.

I saw the beautiful new building and surroundings and liked the idea of being a part of a new team from the very beginning.

Previously I worked as a Pension’s Administrator and in a nursery for eight years and I have a degree in Business Administration.

To do well in this role, you need to be friendly and approachable. Listen to people and their needs. Be accurate with details and ensure you do what you have promised to do. My favourite part of my working day is talking to residents, families and staff and being able to help them. I feel very lucky to be working with the people I am working with. I look forward to seeing them all every week. Every workday is different, and you never know in the morning what is going to happen that day.

Away from work I love travelling and planning holidays. I enjoy long walks on the weekends and a good book in front of a fire. I have two sporty daughters, so a big portion of my free time is spend supporting them in their races and training.

My favourite part of working at Dashwood Manor is having a clean home and seeing the people we provide care for enjoying it. I love chatting with everyone and meeting new people and their families. I enjoy seeing our team grow and working together as one unit. I am happy I can bring my experience of hospitality and passion for housekeeping into my role.