Trusted to care in Billingham, Cleveland
Trusted to care in Billingham, Cleveland|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families
We’re experienced and skilled in caring for older people – including those who are living with dementia. We love what we do and there’s nothing we wouldn’t do for residents – including swimming with sharks to raise money for our new shop!
I have 12 years of experience in the care sector, and I began working for Care UK in January 2020 as a Senior Carer.
As a Deputy Manager, you need to be enthusiastic, caring, passionate and a good listener. My favourite part of the day at Hadrian Park is spending time with residents. When residents’ care needs are met, the team feel valued and appreciated.
I’m proud of my team. Working alongside them on the floor is one of the most important parts of my role.
I joined Care UK in 2012. I’d always worked in schools and I was keen to make a career change to support the older generation. I’m proud of the relationships that I’ve developed with residents and colleagues at Hadrian Park.
I enjoy coming in of a morning and being greeted by colleagues and residents. This is a very friendly and supportive home. We all work together to help each other with whatever needs doing. The best part of my day is making the residents happy, gaining their trust and having that rewarding feeling when you know you’ve made a difference to a person’s day.
Away from work I enjoy spending time with my family going away in our touring caravan, exploring new places in the great outdoors and making happy memories.
I joined Care UK in July 2016 having completed 26 years in the Army as a Forensic and Specialist Support Worker. Having gained various certificates in catering and food management and also having received a wide range of support from the community, I decided it would be greatly rewarding to work in the care industry and support others.
To carry out my role, you need to be patient, adaptable and very creative, and I’m looking forward to developing the team to ensure residents are receiving the best food available and satisfied with the service provided.
My favourite part of my working day is meeting the residents in the hope that I have made a difference, no matter how small.
My biggest career highlight to date is my promotion to Warrant Officer Class 1 which is the highest non-commissioned rank attainable. My second highlight was when I was selected to manage and deliver a training programme to 120 plus military chefs and management in catering, hospitality and food services from entry level to Master Chef standard.
I have worked at Hadrian Park for many years – I was already working here when Care UK took over the running of the home back in 2005. Having been here for a long time, I know the residents very well, and I have respect for all of them. I love spending time with them and finding ways to enhance their day and bring them joy.
While it’s important to be organised, quality-focused and have a great attention to detail in this job, it’s also vital that you’re caring, compassionate and a good listener. Having a chat with a resident can make a huge difference to their day.
There’s a special feeling about Hadrian Park. I’m very proud of the home team – we work hard to enhance residents’ quality of life on a daily basis. Christmas is a particularly lovely time here when everyone gets involved in decorating the house and doing Christmas activities.
I’ve worked in a number of different sectors, including teaching, marketing and customer services. When I joined the team in 2017 I was new to the care sector but I’ve thoroughly enjoyed developing new skills and knowledge in business and in understanding how to support the health and wellbeing of residents.
I love how every day is different at Hadrian Park. There’s always something happening, new things to learn and new challenges to conquer. One of the best parts of my day is all the social interaction we have at Hadrian Park. There’s a great sense of family between colleagues and residents, and a strong sense of teamwork among everyone who works here. Each of us is committed to making a difference to residents’ daily lives. I’m looking forward to continuing to do that and to fulfilling my role to the best of my ability.
I’ve been part of the Hadrian Park team for some time now. I joined the home as I was looking for a new challenge, and I’ve never looked back. I enjoy the fact that every day brings something different – it keeps things fresh and interesting. But that also means you need the flexibility and skills to be able to tackle any task.
Since joining the care home team I’ve been supported to do lots of further training, and I’m currently doing a diploma in Property Management. But I have to say that one of the best parts of my job is fixing something for a resident and seeing how happy it makes them. To see their appreciation is very gratifying.
Away from work I enjoy watching my beloved football team with my children and keeping fit and active.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.