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Our team at
Ivy Grove

Trusted to care in Chingford, Greater London

Trusted to care in Chingford, Greater London|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families


Meet our friendly care team

It is the people who make our home a truly happy and caring one, and at Ivy Grove our experienced team of dedicated professionals all undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is always provided.

Victoria Apanishile
Victoria Apanishile
Deputy Manager

I joined Ivy Grove having been a Deputy Manager at another care home as I knew that Care UK are a reputable company that supports their team and offers great training and progression, and I share the same values. There’s a great many skills that I think are important to my role – being kind and gentle, having good communication skills, a good knowledge of policies and procedures, and of course being a good listener for the residents, the team and their families too.

My favourite part of the day at Ivy Grove is always talking to the residents and making sure they’re happy and well cared for. I also love working with the team here – I come from a teaching background, so I know mentoring people and supporting them to do their best is key, and ensuring that our standards are being met by the whole team.

April Jones
April Jones
Home Admissions Advisor

I spent many years working in retail, but I wanted to work in care so I could make a difference to people’s lives and have a genuine purpose.

My grandmother is my inspiration. She’s living with dementia and I’m her secondary carer. I love being in her company and I make every effort to ensure that she is fulfilled in her remaining years. I’m so proud to represent Care UK in a role where I can help other families and support their older loved ones to enjoy quality of life and meaningful experiences.

I empathise fully with the many emotions that families feel when they’re looking for care. I’m passionate about supporting families through every step of the journey, from choosing a home to moving their loved one into our home and helping them to feel settled.

I enjoy learning all about the residents at Ivy Grove and hearing their life stories, and supporting them to live life to the full in our beautiful Chingford care home.

Cheryl Robinson
Cheryl Robinson
Activities Lead

I worked as a Carer for nine years, as well as being a Florist, before joining Ivy Grove to lead activities in the home. I really enjoy having fun with residents doing the activities. Being passionate, adaptable and bubbly are key to my role.

In my spare time I love reading, visiting car shows, and travelling to various villages and pubs across the country.

Alexandra Pitu
Alexandra Pitu
Head Chef

I have previously worked as General Manager at a very well respected location – even presenting dishes on national television and cooking for VIPs, but decided to join Ivy Grove to get a better work/life balance.

It’s so rewarding to see the residents smiling and enjoying my meals – I love showing my culinary skills as well as learning new things. When not at Ivy Grove managing the dining team, I enjoy spending time with my family, sport, and watching films. I also love to travel and discover new places and cultures.

Amber Jani
Amber Jani
Head Housekeeper

I started at Ivy Grove in 2022 having previously been an Operational Manager. I decided to make the change because I wanted to work for a well-recognised company that had opportunities for growth and development, and where I could work in an environment that allowed me to help people and where my work will be appreciated and valued.

To be successful in this role you need to have high standards of cleanliness and work well as a team. You also have to of course have the technical knowledge needed, and I’ve had excellent training on this at Care UK.

When I’m not at work I enjoy spending time with my kids, meeting up with the girls, and to unwind I enjoy taking the dog out for long walks.

Gillian Evans
Gillian Evans

I was working as a senior customer services supervisor for HSBC before I joined Ivy Grove. I was made redundant and decided I wanted to work closer to home and in a more caring environment.

As Receptionist, it’s my job to be the frontline for the home when relatives come through the door and when it comes to answering the phone. Generally, I need to be there for everyone. It’s important in this role to be caring, patient, empathetic and a good listener. You also need good admin skills, including a good telephone manner, and above all to be adaptable.

First thing in the morning is my favourite part of my working day. I love when all the residents come to say hello. Everyone is very friendly at Ivy Grove and make you feel like you’re part of a big family. When I go home at the end of the day, knowing I’ve done a good job and helped people as much as I’m able makes me proud.

Outside of work, I enjoy power walking and eating out. I also love walking through Epping Forest with my son.

Marzena Pilarczyk Neophytou
Marzena Pilarczyk Neophytou

I joined Ivy Grove after working as a bar café and reception supervisor because I wanted a job that would help me give back and feel like part of a wider family.

In my role as Receptionist, you need to be kind, positive, supportive, understanding and helpful in any way you can be. The most important parts of my role day-to-day are management and organisation, such as making sure appointments are made, expectations are met and any important messages are forwarded. But it’s also being the first point of contact for anyone who visits the home. I take a lot of pride in this role as I want everyone that walks in to receive a warm welcome to Ivy Grove.

I love greeting the residents as I enter the building each day. Seeing their smiles throughout my day brings me pure happiness and joy. I’m proud of the way I’ve adapted to this role, having learned new skills and taken on responsibilities that have allowed me to broaden my knowledge.

When I’m not working, I spend as much time as I can with my grandchildren. I also like going out to eat, reading books and gardening.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.