Trusted to care in Chingford, Greater London
It is the people who make our home a truly happy and caring one, and at Ivy Grove our experienced team of dedicated professionals all undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is always provided.
I have always enjoyed working with older adults and was very happy to join the home in 2019.
it’s a pleasure to speak with prospective residents and their families, providing them with as much information as possible so they can make an informed decision. It can often be an anxious time, and I take great pride in making the transition a ‘home from home’ experience. Ensuring that residents needs are met is a combined team effort. I look forward to welcoming new residents to the home to help them improve their quality of life.
Coming from a hospitality and wellness background, ensuring high client satisfaction is central to my ethos of excellent customer service, and I love working as part of the team.
I am passionate about the wellbeing of each individual resident and constantly seek better ways to help them get the most out of their day. Since joining the home in October 2018, I have been establishing links with the local community helping to foster relationships with schools, clubs, shops and making the most of what Chingford and the wider areas has to offer.
As Head Housekeeper my role is to ensure the cleanliness of the home on a daily basis.
I lead a dedicated team of housekeepers who are very passionate about their role - they make sure that the home is kept to the highest standard, as well as ensuring the safety of the residents within the home. I really enjoy my role as Head Housekeeper, getting to know the residents and ensuring their home looks and feels at its best.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.