Trusted to care in Chingford, Greater London
It is the people who make our home a truly happy and caring one, and at Ivy Grove our experienced team of dedicated professionals all undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is always provided.
I spent many years working in retail, but I wanted to work in care so I could make a difference to people’s lives and have a genuine purpose.
My grandmother is my inspiration. She’s living with dementia and I’m her secondary carer. I love being in her company and I make every effort to ensure that she is fulfilled in her remaining years. I’m so proud to represent Care UK in a role where I can help other families and support their older loved ones to enjoy quality of life and meaningful experiences.
I empathise fully with the many emotions that families feel when they’re looking for care. I’m passionate about supporting families through every step of the journey, from choosing a home to moving their loved one into our home and helping them to feel settled.
I enjoy learning all about the residents at Ivy Grove and hearing their life stories, and supporting them to live life to the full in our beautiful Chingford care home.
Coming from a hospitality and wellness background, ensuring high client satisfaction is central to my ethos of excellent customer service, and I love working as part of the team.
I am passionate about the wellbeing of each individual resident and constantly seek better ways to help them get the most out of their day. Since joining the home in October 2018, I have been establishing links with the local community helping to foster relationships with schools, clubs, shops and making the most of what Chingford and the wider areas has to offer.
As Head Housekeeper my role is to ensure the cleanliness of the home on a daily basis.
I lead a dedicated team of housekeepers who are very passionate about their role - they make sure that the home is kept to the highest standard, as well as ensuring the safety of the residents within the home. I really enjoy my role as Head Housekeeper, getting to know the residents and ensuring their home looks and feels at its best.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.