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Laurel Dene care home in Hampton, Middlesex

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Care UK demonstrates its commitment to transparency by becoming the first national provider to publish a quality account for its residential care services

December 3 2013

Care UK has today become the first national health and social care provider to publish a quality account for its 112 care homes and 13 wellbeing centres in England and Scotland.

Statistics from the quality account reveal that 86 percent of residents would recommend Care UK homes and that the number of residents who are regularly prescribed antipsychotic medication has almost halved over the past three years.

In the new publication, Care UK discusses in detail how personalised care, a joined up approach with the services in its Community Services division and a culture of involving and supporting families in the care of their loved ones are helping to set it apart from its competitors and playing a pivotal role in driving up standards in the care sector.

The quality account also discusses Care UK’s influence in policy and care developments in the field of dementia, talks about its new generation of state-of-the-art care homes, measures CQC and Care Inspectorate compliance, assesses the management of infection prevention and control, analyses how medicines are administered and examines the work being done to reduce and prevent pressure ulcers.

In the field of Alzheimer’s and other forms of dementia, the past year has seen Care UK expand its team of specialist dementia trainers, give dementia-related lectures at University College Suffolk and forge working relationships with innovative partners who specialise in creating buildings and spaces for people living with the condition.

Commenting in the publication, Care UK chief executive Mike Parish said: “We are incredibly proud that upwards of 6,000 people choose to live in Care UK residential homes. This quality account highlights the work our Residential Care Services division is doing to help older people to live fulfilling lives and we are delighted that so many key individuals and organisations in the fields of social care, architecture, psychiatry and design are working with us to improve the lives of the older people we care for.

“We are constantly developing our expertise in the issues that people face as they age, including loneliness, dementia and physical frailty. Only by understanding these challenges can we influence the sector and our services to help older people to live the way they want.”

The Care UK Residential Care Services Quality Account, which includes examples of how residents have been encouraged and supported to play an active part in everyday life within their care home or the wider community, can be downloaded from careuk.com/news/publications

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