Trusted to care in Suffolk
I started working at Care UK in 2014.
I first joined the company working through an agency for Glastonbury Court, then when I saw there was an opportunity at Davers Court I wanted to join the brilliant team.
I am proud to have worked my way up through the company, having started in the domestic team then moving into care and into a managerial position as a residential lead.
I love working at Mildenhall Lodge because of the challenge of my new role and I’m excited to build new relationships with staff and most of all the lovely residents and families here.
To be successful in this role you need to have patience, empathy, and an understanding of different residents, staff, and family members. You should be polite, always be there to listen, and try and understand every situation through different eyes.
The best part of my job is seeing the residents happy, having fun, and being able to live their lives the best they can.
A big passion of mine is football and I love to spend time with my daughter, and we love to watch her dad playing football all weekend.
I am an experienced Head Chef, and have been working for Care UK for over ten years now.
I’m passionate about great food and about the importance of food and dining in residents’ experience in the home.
The kitchen is the heart of a care home, like it is in any home, so my team and I take huge pride in ensuring that every resident at Mildenhall Lodge is happy with the service and the food that we’re offering them.
Quality is important when it comes to food, and so is variety. We ensure that our menus are tailored to the dietary needs and tastes of each resident. In that way we’re able to make a clear and positive difference to the residents through a great food and dining experience.
Outside of work, I enjoy spending time with my wife and family, and socialising with friends and loved ones. Looking ahead, I’m looking forward to continuing to make a difference to residents’ lives and to improving the standards of the home in food and dining.
I’m passionate about organising fun events (I used to be entertainment secretary for Mildenhall Social Club, booking acts and entertainment and a busy bingo night).
I think in this role you need to enjoy life and be larger than life: it’s up to me to provide a happy environment for residents, after all. I’m often making a fool of myself, being the first one to sing or dance, but if it makes residents smile, and means they’ve had fun, that’s what matters.
Music makes our residents come out of themselves, so I love it when we have musical entertainers. Residents smile, sing, dance and sometimes cry as they’re reliving old times with loved ones. Above all, the music lasts all day in some form – I’ll walk past a lounge and someone will be singing a song – which is lovely.
I joined Care UK in 2020 as a carer and I’ve progressed through the business to my current role.
During the pandemic, I wanted to do my part. Before I came to Care UK, I worked as a taxi driver for seven years.
The best part of my working day is the people. To do well in this role, I think you need good attention to detail and a passionate disposition.
I’m delighted to be joining Jean as a resident ambassador.
My fellow residents voted for me to become an ambassador, which I’m very proud of. I’m a good listener and I like to solve issues, so I’m looking forward to getting into this role, and being involved in interviewing prospective staff members.
I’m a Mildenhall local – it’s where I lived and raised my family. However, I used to run my own medical supplies and pharmaceuticals business, which took me all over the world. Medicine was a theme in my family: my aunt was one of the founders of the blood transfusion service.
In my youth I was very athletic and broke a local record for the long jump. Running – including cross country running – was also a passion of mine. I’m still discovering new interests here at Mildenhall Lodge, and I’m looking forward to helping residents to make the most of life in this lovely home.
I moved to Mildenhall Lodge in August 2016 from a rescue charity.
I’d been wandering around near Wisbech on my own and they took me in. Katy, the manager at Mildenhall Lodge, and her husband came to see me at the charity quite a few times as they wanted to be sure I’d fit in to the home and be okay with the residents. I did my best to convince them that I was a keeper, and here I am!
People call me docile, but I prefer ‘gentle and affectionate’. I like to go around the home collecting cuddles and making the residents smile – it’s just a natural gift I have. I like to ‘help out’ around the home too, particularly if food is involved. People are always saying they’d like to take me home, but I’ve finally found my best home ever, and I’m not going anywhere!
I am proud that myself and animal friends here - the budgies, canaries and chickens - can call Mildenhall Lodge, 'home', especially as it is newly registered with The Cinnamon Trust, as a part of their Pet Friendly Care Home and Retirement Housing register.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.