What is Mildenhall Lodge’s CQC rating?

The CQC overall rating for Mildenhall Lodge is "Good".

Mildenhall Lodge

Q: What is Mildenhall Lodge’s CQC rating?

The CQC overall rating for Mildenhall Lodge is &quot;Good&quot;.

Trusted to care in Suffolk

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Mildenhall Lodge

Welcome to Mildenhall Lodge

Mildenhall Lodge is a ‘good’ rated care home that delivers personalised care for older people. Everything about Mildenhall Lodge is focused on enabling residents to get the most out of every day, whatever their needs and abilities.

Our purpose-built care home is located close to the heart of the ancient town of Mildenhall in Suffolk. The home has been designed to give residents maximum space, choice and luxury. Each of the 60 bedrooms is spacious and has its own en-suite facilities plus quality furnishings and fittings. The home has its own bar, as well as a cinema, hair salon and café.

We even have our own pet dog – a lovely lurcher called Sinbad. Residents decided they’d like a home pet, so we made it happen - he’s become the star of Mildenhall Lodge.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

St John’s Close
Mildenhall
Suffolk
IP28 7NX

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Free event

Cuppa and company - free event at Mildenhall Lodge

Join us for a cuppa and company in our beautiful cafe on the first Tuesday of every month, 10.30am - 12.00pm. Our friendly team will be on-hand to provide support and advice on caring for an older loved one.

Find out more

Free event

Recharge and refuel - free event at Mildenhall Lodge

At Mildenhall Lodge we are inviting health care professionals and members of the emergency services to call in for a quick break. Enjoy a complimentary hot or cold drink and a freshly baked treat whilst taking a well-deserved break. Drop in anytime!

Find out more

Recharge and refuel - free event at Mildenhall Lodge

Have a look around our home

At Mildenhall Lodge there is an array of luxury facilities for residents to enjoy, including a café, cinema room and hair and beauty salon.

View images and videos

Life at our home

We believe that the secret to delivering high quality care is personalisation – knowing the person you’re caring for. When a new resident moves to Mildenhall Lodge, our team gets to know them extremely well. We use this information to design care and lifestyle plans – as well as menus – that are tailored to their precise needs and preferences.

Cafe
Church Services
Cinema room
Garden
Garden view rooms
Hair and beauty salon
Local shops nearby
Lounge area
Pub/ bar

Care at our home

At Mildenhall Lodge we always assess each resident before they join us, and your loved one's GP should have a good idea of their care needs. Together, we'll advise you on the best type of care for your loved one.

Types of care offered

Healthcare services

District nursing team
Local GP
Namaste care

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Mildenhall Lodge will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love working at Mildenhall Lodge because of the challenge of my new role and I’m excited to build new relationships with the team and most of all the lovely residents and families here.

Hannah NurseHome Manager

Meet the rest of our team

Introducing Mildenhall Lodge

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Mildenhall Lodge care home.

Bury St Edmunds care homes invite community to honour VE Day

Three care homes in Bury St Edmunds are opening their doors to the community to mark 80 years since the end of World War Two.

Care UK retains nationally recognised Care Catering Award title for third year in a row

Care UK colleagues are celebrating after winning the Public Sector Catering Award’s Care Catering category for the third year in a row.

Lifelong Chelsea FC fan’s wish comes true

After 70 years of club support, a Bury St Edmunds care home resident scored big when she returned to watch her favourite football team.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Mildenhall Lodge care home.

The staff demonstrate a lot of respect for my loved one, they understand him as a person, they understand his care needs and they are proactive in the care they provide... everything you would hope for. As the main point of contact, I am made to feel important and valued, whether the feedback is positive or negative, they are open to discussion. It is clear that the emphasis is on residents coming first.

Relative of a resident, March 2024

My loved one can be quite stubborn and she was socially isolated before moving to the home; the staff have been wonderful in helping her to adjust to her environment and get involved with other residents and the activities in the home. They keep in touch with me and let me know immediately if there are any changes with my loved one, and they are always so welcoming when I go to visit, nothing is ever a problem.

Relative of a resident, March 2024

It's a great home! They keep my loved one busy, both mentally and physically stimulated. It's what she has needed for years, they support her to get involved with everything… they're always doing something, one minute they're baking, next they're singing... lots of variety so they don't get bored or fed up. I'm very happy with things. My loved one is looked after so well, her health is good and her quality of life is much improved. She is great now, a different woman.

Relative of a resident, March 2024

I just wanted to let you know how totally overwhelmed and impressed I’ve been with the care and kindness my mum received in the four and a bit months she was a resident at Mildenhall lodge, especially the staff in Miller Suite. Everyone has been so amazing and kind.

Relative of a resident, January 2024

Anything that goes on with my mum I'm fully informed and very happy with the care she receives.

Relative of a resident, August 2023

Public Sector Catering awards 2025 finalist - Unsung Hero - Nick Georgiou

Dementia Care Awards 2025 finalist - The Creative Nutrition Award

Care Home Awards 2025 finalist - Above & Beyond Special Award - Nick Georgiou

Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)

Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Care Home Awards 2025 finalist - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 winner - Use of Technology

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Is a dementia diagnosis life-changing?

A dementia diagnosis can be overwhelming for both individuals and their families, and many wonder whether a fulfilling life is still possible.

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Simpson's Nursery & Garden Centre - Fordham, Ely
Banham Zoo - Banham, Norwich
South Angle Farm Park - Soham, Ely
The Fitzwilliam Museum - Cambridge

Nearby Homes

Mildenhall Lodge

Suffolk IP28 7NX

CQC Rating: Good

FAQs

Mildenhall Lodge offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room and pub/ bar.

The CQC overall rating for Mildenhall Lodge is "Good".

Mildenhall Lodge offers residential care, dementia care, nursing care, respite care and end of life care for older people in Mildenhall, Suffolk.

Yes, you can find more Care UK homes in these locations:

Care homes in Suffolk

Care homes in Mildenhall

Mildenhall Lodge care home

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Mildenhall Lodge

Mildenhall Lodge

Welcome to Mildenhall Lodge

At a glance

Cuppa and company - free event at Mildenhall Lodge

Recharge and refuel - free event at Mildenhall Lodge

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

Introducing Mildenhall Lodge

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

Bury St Edmunds care homes invite community to honour VE Day

Care UK retains nationally recognised Care Catering Award title for third year in a row

Lifelong Chelsea FC fan’s wish comes true

What others have to say

Your next steps

Help and advice

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Is a dementia diagnosis life-changing?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Mildenhall Lodge

Mildenhall Lodge

Welcome to Mildenhall Lodge

At a glance

Cuppa and company - free event at Mildenhall Lodge

Recharge and refuel - free event at Mildenhall Lodge

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

Introducing Mildenhall Lodge

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

Bury St Edmunds care homes invite community to honour VE Day

Care UK retains nationally recognised Care Catering Award title for third year in a row

Lifelong Chelsea FC fan’s wish comes true

What others have to say

Your next steps

Help and advice

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Is a dementia diagnosis life-changing?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Mildenhall Lodge provide?

What is Mildenhall Lodge’s CQC rating?

What types of care does Mildenhall Lodge offer?

Are there any other Care UK care homes in Suffolk?