Trusted to care in Framlingham
Some amazing people work at Mills Meadow – people who are passionate about making your loved one’s life meaningful every day. Whether we’re lifestyle coordinators, managers, housekeepers or carers, we share a single aim: to deliver the ultimate in quality care for older people.
I’ve worked in care since 2007. I started out as a care assistant and worked my way up the ladder. I joined the Care UK team at Mills Meadow in 2015 because it has a good reputation for delivering great care and for supporting its people.
Mills Meadow is a lovely care home to work in. The team is friendly and supportive, and there’s a warm atmosphere here that everyone comments on. The icing on the cake for everyone was gaining our ‘outstanding’ CQC rating. It was recognition of the hard work and commitment that everyone gives every day.
Outside of work I like to spend time with my family – and enjoy the occasional snowboarding holiday!
Before moving to Care UK in 2014 I helped to establish a team of dementia support workers at the Norfolk and Norwich Hospital. We supported patients living with dementia, giving information and advice to their families and carers. Here I’m doing something very similar for families who are looking for residential care for a loved one.
I love building relationships with families, supporting them and offering guidance to help them make the right decision for them about residential care. I’m passionate about doing the best for residents – it’s a very difficult time for them and their families.
I’d never worked in care before I applied to Care UK but I’ve always been passionate about caring for people. I used to volunteer at a hospice in my spare time. So when I decided to work in care full time, I did some research and Care UK seemed like a great company to join.
I’m very interested in art therapy, and like to paint in my own time too. But whatever activities I do with residents, I love seeing them having fun. I get a real buzz when they say thank you to me for what I do: I feel I’m doing something worthwhile, where I’m appreciated.
Here at Mills Meadow I'm also the Infection Prevention & Control (IPC) Champion. In essence, my role involves establishing and maintaining a high standard of hygiene and cleanliness so that residents, colleagues and visitors are kept safe. I provide infection control training and am on hand to support our team to work to the highest standards.
When I’m not at work, I love to spend time with my family and enjoy painting and reading.
A couple of years ago I did an art therapy course – it had been a goal of mine for a long time. I’m a big believer in the healing and wellbeing benefits for people of all ages of creating art. So, after I completed the course, I was determined to support residents to express themselves by creating artworks of their own.
A huge highlight of my time at Mills Meadow has been the opening of our own art gallery in the home to showcase all the amazing artworks by residents. It was a proud day for me!
When I joined the Mills Meadow team I wanted a role where I could make a difference. That was in 2014. I get to help make people’s wishes come true and make them smile every day. I can safely say that I’ve found that role.
I used to work in older people’s care as a carer when my daughters were young, but I decided to move into the admin side later on. I enjoy using my organisational and communication skills in this role, and empathy and flexibility are all-important too. I’m very proud that I’ve been nominated twice for Care UK’s ‘Business Support of the Year’.
I started working for Care UK in late 2012. I love being able to support residents and join in with activities – singing and dancing! We have some fun events here at Mills Meadow and there’s a strong community spirit.
When I’m not at work you might find me sailing, walking my dog in the forest or on a local beach, and spending time with my family.
Our day club is a great way for older people living independently to get together and enjoy meaningful activities for as long as they wish. At the Mills Meadow Club we’re all about making people smile, supporting them to have fun, and ensuring that they always go home having had a fulfilling day.
I love how my role enables me to make a difference to someone’s everyday life. It was the highlight of my career to get this role and I’m determined to make the day club a happy and inviting place for local older people to meet. We treat everyone as an individual, finding out what they like to do so that we can organise enjoyable things for them to do, from quizzes and craft activities to gardening and music sessions. I look forward to welcoming you or your loved one to the Mills Meadow Club soon.
I’ve been a chef for many years, working in cafés and restaurants. I joined Care UK, and Mills Meadow, in 2017 for a new challenge and to expand my skills. I’m very proud to be head chef here – I strive to get every meal perfect for the individual resident. I enjoy going around after lunch to find out what everyone thought of the meal. The instant feedback is really useful, and residents are honest with me.
I love spending whatever time I can with residents. They have so many stories to share. My other passion in life are my dogs. They go anywhere I go when I’m not at work. We often head down to the beach together for a long walk.
I’ve been part of the Mills Meadow team since 2017. I’d worked in the care sector and in housekeeping in a hotel, so this role simply put the two together.
The afternoons are always a good time, when the morning rush is over, lunch is done, and there’s some time to talk to the residents. I enjoy the interaction with residents and finding ways to make their day better, and make them smile.
I take huge pride in the job I do, and in my team. I’m always determined to improve, so it’s important to listen to residents and their families, as well as colleagues, if they have feedback. It’s always nice to hear that we’ve done a good job too!
When I joined the team at Mills Meadow in 2014 it was a complete career change for me. I’d previously been the chef manager in a large high school. I was ready for something new. I’m so glad I made the change. I love walking around the home, greeting residents and colleagues and checking everything is okay.
I use many of the skills from my old role, and have developed so many new ones. We work hard to ensure residents have everything they need – being organised is all-important. I’m dedicated to this role, my team and to the residents and their families. I love being able to make a difference to residents’ lives.
In my time off I’m a keen walker, and I head off to walk the many national trails, including the Norfolk Coast Path and the Pennine Way.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.