Mills Meadow provides ‘outstanding’-rated care for older people in beautiful surroundings.

We’re delighted to have achieved an ‘outstanding’ overall rating from the Care Quality Commission (CQC) from its inspection in July 2019. As well as gaining this superb overall rating, we also achieved an ‘outstanding’ rating in two of the five areas that the care regulator inspects – ‘caring’ and ‘responsive’. Read our inspection report.

Mills Meadow, our care home in Framlingham, provides permanent and short term residential and dementia care for up to 60 older people. We also provide day support for older people from the Framlingham area in the Mills Meadow Club, next door to the home.

Whether your loved one joins us on a daily, short term or permanent basis, we get to know them as an individual and ensure that they enjoy tailored and meaningful experiences every day.

Respecting the individual

Our CQC inspection report highlights our focus on the individual and their independence. It says, “People were truly respected and valued as individuals and empowered as partners in their care in an exceptional service”. A resident says, “I am very independent. It is freedom, here”.

Every member of our team is committed to going ‘above and beyond’ for the people we care for. Our CQC report mentions that, “consistently delivering high quality care to people were both a priority and a shared responsibility within the home. We saw examples of staff going out of their way to improve someone's day by taking the time to engage meaningfully with them and offer support”. Colleagues even pop in on their days off to see residents, or bring them something. Put simply, we’re one big family at Mills Meadow.

Discover Mills Meadow for yourself

We love hearing what residents have to say about living at Mills Meadow. One person says, “I want for nothing: the food is delicious, the care is first rate, staff understand me and know what I need, sometimes before I do; [there’s] plenty to keep me entertained. I consider myself blessed to live here."

If you’d like to discover our Framlingham care home for yourself, our friendly, helpful team is on hand to answer your questions about the home and all aspects of care for yourself or a loved one. Call us on the number above to find out more, or to arrange a tour.

On these pages you can also find out more about funding and the care types we provide. You can meet the team and learn more about daily life at our ‘outstanding’ Suffolk care home.