Our team at
Milner House

One of the best parts of the day is when I walk around the home. I have a chat with the residents and find out how they’re doing. There’s always something new to learn about a person, and just spending time with them makes all the difference to them, which is what it’s all about.

Becoming Deputy Manager of Milner House has definitely been the highlight of my career so far. I’m looking forward to working with the team to make the home an even more wonderful place to live and work.

I joined Care UK in March 2021 because I love supporting residents and the team at the home and helping with the local community.

My role requires good listening skills, empathy and really understanding the needs of the families and their loved ones. Everything runs smoother when you can communicate at all levels and be a real team player.

Outside of work I love Zumba and dancing to all kinds of music as well as going to the theatre and socialising with friends and family. 

Relatives suggested I pursue care as a career, so I started out at Milner House in 2020 as a Care Assistant and progressed to my current role.

I love the difference you can make to people’s lives in this role. One of my stand-out experiences was arranging for a horse to visit the home to see one of the residents who loved these animals. They were over the moon, and it even made the local paper!

We’re a great team here at Milner House and there’s so much to look forward to. We’re always keen to find new ways to ‘wow’ the residents with activities and experiences, so make sure you keen an eye on our Facebook page to see what we’re doing.

I wanted to be part of an exciting and fast-moving company that empowers its people to do their best work.

I love how Care UK gives its head chefs control and freedom to tailor menus to suit the needs and tastes of residents. It’s really important because it enables us to deliver the best service and experience to the people we care for at Milner House.

I enjoy getting feedback from the residents, and making changes to enhance what we do. Seeing the happy faces of the residents is what makes my day! I’m looking forward to continuing to deliver great food and service to Milner House residents so they can enjoy each day to the full.

I’m pleased I moved into the care sector as each day is different and I love coming to work. Even a small amount of time spent with the residents of Milner House makes my day.

The best part of the day for me is walking around the home and speaking to the residents. Every resident is different and a real character. Getting to know them is a privilege, and nothing beats seeing them smile.

In this role it’s important to have a good attention to detail, to be patient and understanding and able to juggle multiple tasks. You also need to be willing to learn, as I’ve found that every day is a ‘school day’ – there’s always something new to absorb!

In my spare time I like doing lots of different things, from going to concerts and music festivals, to enjoying nature walks, and playing computer or board games.