Milner House

Trusted to care in Leatherhead

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Milner House

Welcome to Milner House

Set in an impressive listed Victorian mansion, Milner House care home in Surrey has been carefully updated to provide the latest in nursing care, respite care and expert dementia care for up to 46 people in its generous sized rooms. 

Our friendly and welcoming team takes time to learn about your loved one so that we can provide care and experiences that are as individual as they are. 

Built in 1891, Milner House retains many of its original features, from high ceilings to large windows and landscaped gardens. However, everything has been updated to provide the latest in older people’s care. We have a hair salon, beautiful lounges and each bedroom is spacious and light, with en-suite facilities. The home and gardens are fully wheelchair-accessible.

At a glance

Location

Ermyn Way
Leatherhead
Surrey
KT22 8TX

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CQC Rating
Good
Availability
Open to new residents

Life at our home

We support your loved one to enjoy fulfilling experiences every day – something we call ‘meaningful lifestyles’. That might mean taking part in our home activities or helping around the home – whatever brings them purpose and meaning. Our group activities include music and exercise sessions as well as shopping outings and regular entertainment.

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  • Cafe
  • Garden
  • Activities room
  • Hair and beauty salon
  • Cinema room
  • Church Services
Life at our home
Life at our home
Life at our home

Care at our home

The team at our Leatherhead care home provides a wide range of care on a short-term and permanent basis. Each resident receives different care because everything we do is personalised to their unique needs.

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Care at 
Milner House

Types of care offered

  • Residential care
  • Dementia care
  • Nursing care
  • Respite care
  • End of life care

Healthcare services

  • Chiropody
  • District nursing team
  • Optician
  • Dentist
  • Community support services

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Milner House will provide your loved one with care that is completely tailored to their individual needs and wishes.

 

My favourite part of the day is spending time with residents and my team, catching up on the day’s events and how we can continue to improve in providing a caring home. My role is to be supportive, lead by example, and show strong leadership skills in any situation. 

Michele BelchHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Milner House care home.

Milner House has been so helpful and understanding in allowing me to talk to my sister by telephone or WhatsApp  and ‘see’ one another, bringing me much needed reassurance. The management put in place strategies to cope with a potential outbreak well in advance of the lockdown, including an isolation ward, well stocked supplies of PPE and accommodation for carers. All of these measures have been most reassuring.

Sister of resident, May 2020

My lovely Aunt has been a resident at Milner House for over 3 years and she has been very content. I can't fault the care that she has received and the staff have always treated her with kindness, dignity and respect. The communal areas are spotlessly clean and have a nice homely feel. When my Aunt feels well enough to leave her room the Cafe has proved to be a little haven of calm, where we can enjoy a cuppa and a chat together.

Relative of resident, April 2020

From what I have seen, the staff that deal with mum’s personal care are respectful. The activities people and nurses stop and talk to her and give her a hug, they make her feel welcome. They are a very caring and friendly bunch who deal very well with her needs.

Relative of a resident, November 2019

All the staff are brilliant, even if they're just passing; they will tap or stroke her hand and say hello to her.

Ms Gloria Barnes, March 2019

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Our response to COVID

 

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach
Our response to COVID