Trusted to care in Kingston Vale
Everyone at Sherwood Grange is passionate about delivering superb care to residents, and making each day special. Our management team, carers, clinical staff, housekeeping, catering and maintenance crews are selected for their skills and attitude, and they all play a part in supporting and caring for residents. Above all, they love what they do.
I became a registered general nurse in 1993, and I joined Care UK in September 2017 for a fresh challenge. I’ve worked in different areas of nursing, including caring for people with complex disabilities and brain injuries.
I believe it’s important to be open and honest, and to have empathy and compassion in this role. I work as part of the team to ensure residents are always receiving the best, personalised care. I love making individual residents smile – we can all make a difference to a person’s day.
Throughout 2018 and 2019 we’ve been implementing our own vision and values, which the team have fully embraced. Sherwood Grange has also been working with Care UK in a ‘Good to Great’ programme to focus on achieving an outstanding rating at our next CQC inspection. We’re determined to do it!
I come from a very different background to care – I used to work as a gemologist in a jewellers and I’ve managed a few jewellery stores. However, I wanted to make a difference and use my interpersonal skills to benefit older people and their families.
Empathy is absolutely vital in this role. You need to put yourself in the place of the resident and their family so you can relate to what they’re experiencing. I do everything I can to make the new resident’s transition into the home as easy and enjoyable as possible.
I love having the chance to sit with residents and have a cup of tea together and listen to their life stories. Half way through the afternoon we always stop for a cuppa and a chat. It’s the best time of the day.
Outside of work, I enjoy playing football, going to the gym and catching up with friends over a meal. I’m also a film nerd, so it’s great to settle down in front of the TV of an evening with a drink.
My background is in retail and fashion, and I’ve been able to bring my creative thinking and sense of fun directly into my role at Sherwood Grange. Every day is so varied, which is fantastic, and I enjoy working on group activities with residents, as well as with them on a one-to-one basis, when I can get to learn more about them.
Rick, the manager here, ensures that every day here is full of fun for everyone. He also has the foresight to recognise your skills and strengths, even if you haven’t worked in care before. He gives you the freedom to take a role in different directions and explore different approaches.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.