Our team at

Trusted to care in Thorrington, Essex


Meet our friendly care team

The team at Silversprings are passionate about working with, and supporting, older people. Some come in on their days off because they've been shopping and saw something they thought a resident would like. Others help to raise money for causes close to our hearts. Everyone has different skills and experience, but each person has a common goal - to make each day the best it can be for our residents.

Joanne Rix

Home Manager

Joanne Rix

I first qualified as a nurse back in 1987 and completed further training in 1992.

I then worked in both health and social care, working with adults with learning disabilities, mental health needs, and also as a manager of two other care homes in Suffolk. I joined Silversprings in 2020 after seeing from the Care UK website how beautiful the home is.

I believe it’s important for the home manager to be approachable, caring, and open with both their team, the families, and also and most importantly the residents that live in the home. 

My favourite part of my job is knowing that no one day is the same. I love spending time with the residents and also seeing how the staff engage with them, hearing their stories from their youth and their words of wisdom to the younger generation.

I'm also the Infection Prevention & Control (IPC) Champion. My role is vital to ensuring that colleagues at Silversprings maintain a high standard of hygiene and cleanliness as this is fundamental to keeping residents, colleagues and visitors safe.

Outside of work spending time with my family is my big love, I have three grown-up children, and a beautiful granddaughter who stays regularly. I also enjoy walking my Labrador, Max, in the countryside around my home. A glass of rosé wine is my favourite tipple after a long day.

Sam Taylor
Deputy Manager

I have worked in social care since I was a teenager initially as a carer and then I qualified as a mental health nurse in 2000.

My passion is and always has been working alongside individuals who live with dementia.

I have held various roles throughout my career including working as an Admiral Nurse and a Community Psychiatric Nurse.

For the last 5 years, I was a deputy manager at a small nursing home managed by a local charity.

I came to work for Care UK as I wanted the challenge of working in a larger home for a well-known company.

Outside of work I enjoy keeping fit and have completed two marathons and multiple half marathons!

Lisa O'Sullivan
Customer Relations Manager

I joined Care UK in 2019 as I wanted to join a company where I felt I could make a difference.

I started as a marketing manager and supported 24 homes in the south region before joining Silversprings as a CRM. Before Care UK I worked in the construction industry as a Marketing and Communications Executive for an insulation company.

I’m excited to be part of the team and I’m looking forward to working with our home manager to see how we can further improve the home and continue to make a difference to people’s lives.

My favourite part of my role is meeting families and building relationships with them to ensure that their loved ones receive the very best of care and everyone feels happy and secure.

Away from work, I have my own horse and I am an avid supporter of the British Riding Club and I enjoy competing in all disciplines. I also love socializing with friends, I play netball for a local league and I enjoy walks and attempting to keep fit whilst eating a lot of cake!

Beverley Crockford
Lifestyle Coordinator

I owned and ran a hairdressing salon for 35 years, and I used to visit care homes regularly to do residents hair.

I used to love it, and I always said that, if I ever gave up hairdressing, I’d go into care work. In 2014 I gave up hairdressing and moved into care work! I worked as a carer and then moved into lifestyle work.

I love my job and everything it involves. I enjoy supporting residents to take part in activities that are meaningful to them. I love seeing them happy, smiling and interacting with each other. It shows they’re comfortable here at Silversprings.

I find it hugely rewarding to build strong relationships with residents, their loved ones and my colleagues. Going home at the end of the day knowing that I’ve done my best is a great feeling. During my time as a carer I developed a passion for high quality end of life care, which I still have today. I’m an end of life companion, and I support residents and their families to ensure that they achieve their end of life wishes.

Nichola Wilson
Business Administrator

I used to work as an administrator in a London care home.

I later moved into recruitment and joined Care UK’s head office in Colchester but I found myself missing the care home environment, so I transferred to Silversprings. It’s a good place to expand my administration knowledge and skills – as a business administrator you cover everything from recruitment to payroll and HR queries – there’s always plenty to do!

I’ve helped to implement a new rota system at Manor Lodge, another local Care UK care home, and at Silversprings. I really enjoyed doing that and I’m proud to have learned and implemented the system, and to be helping colleagues to learn how to use it too.  

In my spare time I enjoy playing netball (I’ve played for over 20 years) and I play for the local Colchester and Chelmsford leagues. I also like spending time with family and friends, going to the cinema and eating out. 

Marian Varnes
Head Housekeeper

I joined the team at Silversprings in 2019 as I wanted a job that was rewarding.

Every day I look forward to supporting the residents and my team. Talking to the residents is my favourite part of the day and it always motivates me to do all I can to make their day the best it can be.

When I’m not at work I like to spend my time kayaking and hiking – I am a very active person! I also like to unwind by spending quality time with my friends and family.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.