Care at
Silversprings

Trusted to care in Thorrington, Essex

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Discover more about the care we provide

Here at Silversprings, we provide a full range of round-the-clock care, we have the flexibility to meet every need.

We sit down and get to really know your loved one, we are about personal centred care, everyone has their own stories so we would take the time to know that. Our chef would also ask your favourite foods and come and get to know dietary requirements and our maintenance man would even ask if you would like certain photos on the wall, so we try and make it a real home approach.

Our move in process is clear and efficient and that starts with finding the right care for your loved one. We know it can be a challenge, that’s why we have put this useful page together explaining our care. 

Types of care at Silversprings

Residential care

Would your loved one benefit from moving to a warm and friendly home where they’ll enjoy constant care and attention? 

Residents enjoy a wide range of daily activities, such as flower arranging, baking, gardening and light exercise to help residents keep active and fit. We want to enable your loved one to continue living the lifestyle they love. 

As well as enjoyable outings, activities and entertainment, our chef prepares healthy and delicious meals daily. En-suite rooms are comfortably furnished, offering space and privacy, with beautiful gardens. Our glorious gardens allow residents to relax or to take a stroll. Silversprings also has some feathered friends that visit the duck pond.

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Nursing care

Our highly trained and experienced nursing team work closely with GPs and medical specialists, every resident receives a tailored care plan detailing their requirements. We provide support for complex physical conditions such as multiple sclerosis, Parkinson’s disease, or motor neurone disease, our team are on the hand around the clock delivery their expert care.

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Respite care

Caring for an older loved one at home can be physically and emotionally challenging. Making time for yourself is vital to recharge. Our short-term respite care gives you the chance to have a holiday or to un-wind and take some time out. Is your loved one currently in hospital? Our team are here to help, we can give those hospital leavers extra support before returning home. We support respite residents by considering their support needs, interests, likes and dislikes and daily routines, so they are fit and healthy to return back to their daily activities in their own homes.

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End of life care

At Silversprings, we believe that every person deserves to experience a dignified and respectful end of life. Our end-of-life companion, Beverley, will work with you and your loved one, as well as local health professionals and hospice teams to plan your loved one’s care so they are as comfortable as possible, and wishes are arranged.

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Living with dementia at Silversprings
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Dementia care at Silversprings

Our team at Silversprings provides and delivers professional, compassionate care with patience and understanding.

Our team have all undertaken extensive specialist training delivered by the University of Worcester to understand what it feels like to live with dementia and most importantly to support those living with dementia.

Our home is built to maintain a sense of independence in residents and one way is providing them a choice in how they spend their day. If it is choosing to relax in our lounge, enjoy the sunny garden or sit and relax with a cuppa in our dining room. Here at Silversprings we want to retain a sense of identity and independence.

Getting to know you

We sit down and get to really know your loved one, we are about personal centred care, everyone has their own stories so we would take the time to know that. We understand it can be a difficult time moving a loved one into a care home, so we get to know about your loved one before they arrive at the home so they are greeted, and their room is already as homely as it can be. We learn all about your loved one’s life story and personality and create a memory box of all the things they have done.

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Dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia – this can be from colour palettes, textures to even sounds played!

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Our people and training

We believe that our people make Silversprings a special place to be. Our people have been chosen for their attitude, dedication, and caring nature. The team have undertaken specialist dementia training from Worcester University, to learn what it’s like to live with dementia. Wendy, our dementia champion, delivers her knowledge to the rest of the team to make sure everyone is delivering the best support and care for our residents with dementia.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just the individual, at Silversprings we’re here to support the family too. Seeing a loved one change can be a difficult and heart-breaking experience, we are here if you need a listening ear or if you would like to know more about local support services.

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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home across the UK.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider, as rated by the Care Quality Commission in England and the Care Inspectorate in Scotland.

We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys, or just in day to day conversations. Our people are recruited for their positive and caring personalities as much as for their skills and feel their day has been a success simply when they see residents smiling and enjoying life. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Absolutely. We care for older people who have a variety of needs, from ongoing healthcare needs to dementia and mental health challenges. We provide residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies, while discovering new interests and enjoying superb food.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that, as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we  support  and  provide the  best quality care  for  your  loved  one  from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loved ones needs and discuss the options with you.

Yes, we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms and are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high level needs.

Yes, the majority of Care UK homes do provide quality short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ for your loved one of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and we will always do our utmost to ensure resident wishes are met.

Yes, Care UK provides specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who find themselves having to live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life. 

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Our approach to living with Coronavirus