Trusted to care in Hammersmith
Whether they’re part of the management, care, clinical or support teams, our colleagues are committed to making St Vincent’s House a wonderful home for all, where residents enjoy each day to the full. On these pages you can learn more about some of the friendly faces you’ll see around our home.
Im very proud that I started my career as a Nurse at St Vincents House and have worked my way to Deputy Manager. Care UK is excellent at seeing the potential in colleagues and supporting them to develop their skills and expertise.
The team at St Vincents House is very close-knit and hardworking. We support each other to do our best for residents and their families. Theres always a lot to juggle each day. In my role I tackle anything from recruiting new team members to supporting colleagues with training, getting to grips with new policies and procedures, and liaising with relatives.
What I do is only possible with the support of our amazing team. They never cease to surprise me with their dedication and passion for what they do.
I love coming in to St Vincents House each morning and saying hello to the residents. Its nice to give people a morning smile to wake up to. My role is all about supporting residents to enjoy every day to the full. Were here to create fun and laughter and to help them to make new memories.
I love listening to residents stories, particularly ones about the Second World War. Wherever we can, we strive to make wishes come true, going above and beyond for the people we care for. We have supported a couple to renew their wedding vows, which was very special. We treated the day just like a wedding, with a professional photographer.
When Im not at work, I enjoy socialising with my friends and going on weekend breaks. I also like to unwind with a bit of Netflix.
Before joining the St Vincent’s House team I worked in a domiciliary care organisation, providing care in the community. While I’m now not directly involved in care, I’m still helping people, which is something I love.
Empathy, good communication and listening skills are important to have in this role because there is a lot of liaison with relatives as well as residents and colleagues. You also have to be able to juggle multiple tasks.
What I enjoy about working here is that no two days are ever the same. There’s always a new person to get to know, a different family to support, or something new to learn. It keeps me busy, which is great.
I’ve been with Care UK since 2008. I’ve had lots of opportunities and all the support I needed to develop and progress and to qualify in my role. I’ve worked as a care support worker myself, so I’m experienced in the care environment.
I love my role now though as I’ve learnt new skills and overcome new challenges. I like to think I help to make the atmosphere at St Vincent’s House friendly and warm by supporting everyone with good service. I love the team I work with and we’re all passionate about making residents happy.
This is my first catering job in the care sector, and I’m really enjoying it because it’s giving me the chance to make a difference to residents’ lives in my own way.
I enjoy creating new dishes in response to residents’ feedback. I’m usually out and about in the dining rooms at meal times so I can find out what people are enjoying and to get their thoughts. It’s the best time to get people’s opinions.
I take pride in being detail focused and having a ‘can do’ attitude – it’s often the little details that residents appreciate the most and that show you’ve thought about them.
Christmas and New Year are a big focus for my team. We strive to make it extra special for residents and their families. It’s a busy time but we always aim to go one better each year.
Outside of work I like to keep busy with gardening, sports, music and dancing.
I’ve been part of the St Vincent’s House team since August 2014. Until that point I’d worked for myself in a related field. I was ready for a new challenge and I’d heard a lot of good things about the home, so, when I saw this role advertised, I thought I’d give it a go. I haven’t looked back!
There are lots of plus points to this job. For a start you get to use lots of different skills. Also, there’s never a dull moment as there’s always plenty to do and lots of variety. It’s a nice feeling to spot something that needs doing and getting it done to a high standard. It gives me a sense of achievement.
One of the best aspects is how you get to have a positive impact on older people’s daily lives. I always enjoy seeing residents happy, and if I’ve helped to make that happen by fixing something for them, or putting up a shelf or a picture, then so much the better.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.