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Our team at
St Vincent's House

Trusted to care in Hammersmith, London

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Meet our friendly care team

Whether they’re part of the management, care, clinical or support teams, our colleagues are committed to making St Vincent’s House a wonderful home for all, where residents enjoy each day to the full. On these pages you can learn more about some of the friendly faces you’ll see around our home.

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Charito Herman

Home Manager

Charito Herman

I’m a Registered General Nurse and I joined Care UK in 2020 for its leading reputation in the care sector.

I’m an experienced Home Manager – prior to joining St Vincent’s House I managed a home for one of the other large care companies.

I think it’s important to support my team – helping them to do their best work, learn, challenge themselves and progress. When you support your team they repay you with commitment and teamwork. And when colleagues are happy, residents are happy. 

Honesty and transparency are vital in my role, as are good communication skills. Keeping your team, the residents and their families informed is just so important. 

I look forward to welcoming you to St Vincent's House. 

Kerry Reyes
Deputy Manager

Im very proud that I started my career as a Nurse at St Vincents House and have worked my way to Deputy Manager.

Care UK is excellent at seeing the potential in colleagues and supporting them to develop their skills and expertise.

The team at St Vincents House is very close-knit and hardworking. We support each other to do our best for residents and their families. Theres always a lot to juggle each day. In my role I tackle anything from recruiting new team members to supporting colleagues with training, getting to grips with new policies and procedures, and liaising with relatives. 

What I do is only possible with the support of our amazing team. They never cease to surprise me with their dedication and passion for what they do.

Kirsty-Lee Kent
Lifestyle Lead

I love coming in to St Vincents House each morning and saying hello to the residents.

Its nice to give people a morning smile to wake up to. My role is all about supporting residents to enjoy every day to the full. Were here to create fun and laughter and to help them to make new memories.

I love listening to residents stories, particularly ones about the Second World War. Wherever we can, we strive to make wishes come true, going above and beyond for the people we care for. We have supported a couple to renew their wedding vows, which was very special. We treated the day just like a wedding, with a professional photographer. 

When Im not at work, I enjoy socialising with my friends and going on weekend breaks. I also like to unwind with a bit of Netflix.

Phyo Tun
Administrator

I’ve been with Care UK since 2008.

I’ve had lots of opportunities and all the support I needed to develop and progress and to qualify in my role. I’ve worked as a care support worker myself, so I’m experienced in the care environment.

I love my role now though as I’ve learnt new skills and overcome new challenges. I like to think I help to make the atmosphere at St Vincent’s House friendly and warm by supporting everyone with good service. I love the team I work with and we’re all passionate about making residents happy.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.