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Heather View

Trusted to care in Crowborough, East Sussex

Trusted to care in Crowborough, East Sussex|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Heather View

Welcome to Heather View

Heather View, our newly-refurbished care home in Crowborough, East Sussex, provides the best in residential, nursing and dementia for older people.

Our Crowborough-based team are fully experienced and all undergo specialist training when they join Care UK. We also provide residential care, nursing care and short-term respite care, as well as end-of-life care, so you can focus on what’s important.  

At Heather View, our care home is designed with your loved one’s comfort and care in mind. Each of the 74 bedrooms at Heather View is light and spacious, with en-suite facilities, television, electronically adjustable bed, and a 24-hour nurse call system. Many have lovely views or open directly onto our gardens.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Beacon Road
Crowborough
East Sussex
TN6 1AS

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CQC Rating
Good
Availability
Open to new residents
Pricing
Key facts summary
Contract
Contract summary

D-Day 80th Anniversary Commemoration - free event at Heather View

Come along to our D-Day 80th Anniversary Commemoration event on Saturday 1st June 2024, 2pm - 4pm.

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D-Day 80th Anniversary Commemoration - free event at Heather View

Dementia friendly cinema club – free event at Heather View

Especially for people living with dementia and their carers. We show classic ‘feel good’ films in the comfort of our home’s cinema on the third Wednesday of each month from 2pm.

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Dementia friendly cinema club – free event at Heather View

Carers café – free event at Heather View

Why not join us for our monthly carers support group on the first Wednesday of each month, 10am - 12pm.

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Carers café – free event at Heather View

Dementia singing experience – free event at Heather View

We are delighted to welcome the dementia singing experience Sussex, who will be offering an interactive singing, craft and movement session on the last Thursday of every month, 11am.

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Dementia singing experience – free event at Heather View

Pie and a pint gentleman's club - free event at Heather View

Join us in our bar area for a sociable chat with other gentlemen in the local community over a pie and a cold pint. Please call 01892 883784 for more information or to book.

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Pie and a pint gentleman's club - free event at Heather View

Stroke awareness - free event at Heather View

Join us to hear Lynn Vincent, Engagement Officer from the Stroke Association share insights on recognising the signs of stroke and how to care for a loved one through their recovery on Wednesday 24th April 2024, 2pm - 4pm.

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Stroke awareness - free event at Heather View

Toddler café - free event at Heather View

A chance to chat with other parents in a friendly and relaxed setting on the second Tuesday of each month, 9am -10.30am.

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Toddler café - free event at Heather View

Canine café - free event at Heather View

Bring your canine companion and meet other dog owners over coffee, cake and ‘pup-cake’ treats in the relaxed setting of our beautiful home on the fourth Tuesday of each month, 9am - 10.30am.

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Canine café - free event at Heather View

Have a look around our home

Residents at Heather View are free to enjoy our facilities, including a cafe, cinema room and hair and beauty salon.

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A tour of Heather View

Life at our home

We help each resident, whatever their needs, to enjoy fulfilling and meaningful experiences. We'll get to know your loved one well – finding out as much as we can about their life, hobbies and interests. We’ll then create care and lifestyle plans that will enable them to get the most out of every day.

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  • Activities room
  • Cafe
  • Church Services
  • Cinema room
  • Garden
  • Hair and beauty salon
  • Library
  • Lounge area
  • Minibus for outings
  • Music room
  • Pub/ bar
  • Reminiscence room
Life at our home
Life at our home
Life at our home

Care at our home

At Heather View we offer a wide range of person-centred care. We undertake a full needs assessment of every prospective resident before they join us and all care is regularly reviewed.

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Care at Heather View

Types of care offered

Healthcare services

  • Alternative therapies
  • Chiropody
  • Community support services
  • District nursing team
  • Movement therapy
  • Namaste care
  • Optician
  • Pharmacy service
  • Physiotherapy
  • Rehabilitation
  • Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Heather View will provide your loved one with care that is completely tailored to their individual needs and wishes. 

 

I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.

Natasha KingHome Manager

Meet the rest of our team

Meaningful lifestyles at Heather View

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Heather View care home.

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Care UK shortlisted in 12 categories at the Care Home Awards

Care UK shortlisted in 12 categories at the Care Home Awards

Care UK teams are celebrating after being shortlisted in 12 categories at this year’s Care Home Awards. The Care Home Awards recognise and reward excellence...
Crowborough care home to host community dog show

Crowborough care home to host community dog show

A care home in Crowborough is raising the woof with a community dog show.

Crowborough care home joins The Big Dementia Conversation

Crowborough care home joins The Big Dementia Conversation

A care home in Crowborough is calling on local people to take part in a national conversation to learn more about dementia.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Heather View care home.

There is a high quality care of the staff at the home. I am very happy with the day to day care and loving nature shown. 

Relative of a resident, August 2023

Mum has been really well looked after. They know who she is and also know who I am. It is just a lovely place.

Relative of a resident, August 2023

My mum is very well looked after. Everyone there is very kind and caring. They go out of their way to make sure she's happy. It's all we could ask for she's very well catered for.

Relative of a resident, August 2023
Care Home Awards 2023 Finalist - Best for Training and Development

Care Home Awards 2023 Finalist - Best for Training and Development

Care Home Awards 2022 Winner - Best Continuing Covid-19 Response

Care Home Awards 2022 Winner - Best Continuing Covid-19 Response

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Public Sector Catering Awards 2024 winner - Care Catering Award

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Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

UK Employee Experience Awards 2024 finalist - Best Employee Experience Journey

UK Employee Experience Awards 2024 finalist - Best Employee Experience Journey

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UK Employee Experience Awards 2024 finalist - Best Company to Work For (large company)

UK Employee Experience Awards 2024 finalist - Best Company to Work For (large company)

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Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

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Care Home Awards 2024 finalist - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Best Care Home Marketing, Advertising or PR Activities

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Health Investor Awards 2024 finalist - Care provider of the year

Health Investor Awards 2024 finalist - Care provider of the year

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Caring UK Awards 2023 winner - Care Group of the Year

Caring UK Awards 2023 winner - Care Group of the Year

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Nursing Times Awards 2023 winner - Nursing in Social Care

Nursing Times Awards 2023 winner - Nursing in Social Care

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Women Achieving Greatness in Social Care 2023 finalist

Women Achieving Greatness in Social Care 2023 finalist

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Engage Awards 2023 finalists

Engage Awards 2023 finalists

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National Care Awards 2023 finalist - Care Home Group

National Care Awards 2023 finalist - Care Home Group

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Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

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LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

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Social Care Top 30 Award 2023 finalist

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

NACC Awards 2023 finalist - Catering Manager of the Year

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Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

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Health Investor Awards 2023 winner - Residential Care Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

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UK Employee Experience Awards 2023 winner - Best Employee Engagement

UK Employee Experience Awards 2023 winner - Best Employee Engagement

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Public Sector Catering Awards 2023 winner - Care Catering Award

Public Sector Catering Awards 2023 winner - Care Catering Award

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Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

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RoSPA Awards 2023 winner - Silver Award

RoSPA Awards 2023 winner - Silver Award

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Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

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Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

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LaingBuisson Award 2022 finalist - Large Residential Care

LaingBuisson Award 2022 finalist - Large Residential Care

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National Care Awards 2022 winner - Care Operations/Area Manager

National Care Awards 2022 winner - Care Operations/Area Manager

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Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

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Social Care Top 30 Award 2022 finalist

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Care Home Professional Power List 2022

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Nursing Times Workforce Awards 2022 finalist

Nursing Times Workforce Awards 2022 finalist

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NACC Awards 2022 winner - Care Establishment of the Year

NACC Awards 2022 winner - Care Establishment of the Year

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Care Home Awards 2022 winner - Outstanding Larger Care Provider

Care Home Awards 2022 winner - Outstanding Larger Care Provider

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Health Investor Award 2022 winner - Residential Care Provider of the Year

Health Investor Award 2022 winner - Residential Care Provider of the Year

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UK Employee Experience 2022 Awards - Best Use of Digital Technologies

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

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Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

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Caring UK Awards 2021 winner

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

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LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

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Care Home Awards 2021 winner - Best Larger Care Home Group

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

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Social Care Top Leaders Awards 2021 finalist

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

Care Home Professional Power List 2021

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UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

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Dementia Hero Awards 2021 finalist - Professional Excellence

Dementia Hero Awards 2021 finalist - Professional Excellence

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Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

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Care Home Awards 2020 winner - Best Larger Care Home Group

Care Home Awards 2020 winner - Best Larger Care Home Group

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LaingBuisson Awards 2020 finalist

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

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Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

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Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Your next steps
Your next steps
Your next steps

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Read more
Changes in personality

Changes in personality

Are you experiencing personality or behaviour changes with your loved one? Dementia may cause your loved one to experience changes which are typically out of...
Loss of inhibitions

Loss of inhibitions

From a lack of social awareness to choice vocabulary and inappropriate displays of love or desire, some people living with dementia can show a loss of...
Obsessive compulsive behaviours

Obsessive compulsive behaviours

Some people living with dementia can begin to show obsessive compulsive or repetitive behaviours. These can include a discomfort about things being out of...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • Eastbourne Beach - Eastbourne 
  • Ashdown Forest - East Sussex 
  • Scotney Castle - Tunbridge Wells, Kent
  • Sheffield Park Gardens - Sheffield 
  • Bluebell Railway - Sheffield Park, Uckfield
  • Drusillas Park - Berwick, Polegate 
  • British Wildlife Centre - Newchapel, Lingfield
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

Heather View

1

East Sussex TN6 1AS

CQC Rating: Good
Heather View

Heather View

1

East Sussex TN6 1AS

View Home Directions: Google

Nearby homes

Nearby homes

FAQs

Heather View offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, minibus for outings and church services.

The CQC overall rating for Heather View is "Good".

Heather View offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Crowborough, East Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in East Sussex

Care homes in Crowborough