Care homes Careers Customers
Find a care home Shortlist Contact Us

Your shortlist

Are you happy to accept "Functional" cookies?

We use a cookie for this feature.  This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.

No thanks I'm OK with that

Save your shortlisted homes here.

As you search for a care home, add your shortlisted homes here by clicking the heart icon. You'll find all your choices here for ease of reference.

Find homes

We need your consent

Are you happy to accept 'Functional' cookies?

We use a cookie for this feature. This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.

No thanks Yes, I'm happy
< Back < Back < More about Care UK < More about Care UK

Heather View

Trusted to care in Crowborough, East Sussex

Trusted to care in Crowborough, East Sussex|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

Scroll
Photo and video gallery

Heather View

Welcome to Heather View

Heather View, our newly-refurbished care home in Crowborough, East Sussex, provides the best in residential, nursing and dementia for older people.

Our Crowborough-based team are fully experienced and all undergo specialist training when they join Care UK. We also provide residential care, nursing care and short-term respite care, as well as end-of-life care, so you can focus on what’s important.  

At Heather View, our care home is designed with your loved one’s comfort and care in mind. Each of the 74 bedrooms at Heather View is light and spacious, with en-suite facilities, television, electronically adjustable bed, and a 24-hour nurse call system. Many have lovely views or open directly onto our gardens.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Beacon Road
Crowborough
East Sussex
TN6 1AS

View map
CQC Rating
Good
Availability
Open to new residents
Pricing
Key facts summary
Contract
Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now
One step at a time – a video guide to navigating dementia

Dementia friendly cinema club – free event at Heather View

Especially for people living with dementia and their carers. We show classic ‘feel good’ films in the comfort of our home’s cinema on the third Wednesday of each month from 2pm.

Find out more
Dementia friendly cinema club – free event at Heather View

Carers café – free event at Heather View

Why not join us for our monthly carers support group on the first Wednesday of each month, 10am - 12pm.

Find out more
Carers café – free event at Heather View

Dementia singing experience – free event at Heather View

We are delighted to welcome the dementia singing experience Sussex, who will be offering an interactive singing, craft and movement session on the last Thursday of every month, 11am.

Find out more
Dementia singing experience – free event at Heather View

We’ve had a makeover!

Heather View has recently been refurbished to provide an even higher standard of living for residents. This includes the refurbishment of all lounges and dining rooms and a full renovation of the ground floor reception, café and bar area to create an open and welcoming social space for residents. The works are now complete and we'd love for you to come and see our beautiful home for yourself.

We’ve had a makeover!

Have a look around our home

Residents at Heather View are free to enjoy our facilities, including a cafe, cinema room and hair and beauty salon.

View images

Life at our home

We help each resident, whatever their needs, to enjoy fulfilling and meaningful experiences. We'll get to know your loved one well – finding out as much as we can about their life, hobbies and interests. We’ll then create care and lifestyle plans that will enable them to get the most out of every day.

Read more

  • Activities room
  • Cafe
  • Church Services
  • Cinema room
  • Garden
  • Hair and beauty salon
  • Library
  • Lounge area
  • Minibus for outings
  • Music room
  • Pub/ bar
  • Reminiscence room
Life at our home
Life at our home
Life at our home

Care at our home

At Heather View we offer a wide range of person-centred care. We undertake a full needs assessment of every prospective resident before they join us and all care is regularly reviewed.

Read more
Care at Heather View

Types of care offered

Healthcare services

  • Alternative therapies
  • Chiropody
  • Community support services
  • District nursing team
  • Movement therapy
  • Namaste care
  • Optician
  • Pharmacy service
  • Physiotherapy
  • Rehabilitation
  • Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Heather View will provide your loved one with care that is completely tailored to their individual needs and wishes. 

 

I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.

Natasha KingHome Manager

Meet the rest of our team

Meaningful lifestyles at Heather View
play

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Heather View care home.

Read more
Care UK shortlisted for 11 Caring UK Awards

Care UK shortlisted for 11 Caring UK Awards

Care UK has been shortlisted in eleven categories at the Caring UK Awards, including in categories for Care Home Group and Care Employer of the Year.

Care UK’s shortlisted for six Leaders in Care awards.

Care UK’s shortlisted for six Leaders in Care awards.

Care UK has been shortlisted in six categories for this year’s Leaders in Care Awards, including the Care Provider of the Year category.
Care UK shortlisted for eight National Care Awards

Care UK shortlisted for eight National Care Awards

Care UK has been shortlisted in eight categories for the prestigious National Care Awards, including the Care Home Group Over 10 Settings category.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Heather View care home.

They have made me feel involved and valued from the moment mum was admitted. They picked up my distress at mum going into the home and they have never lost the will or ability to involve me in not only her care but involving me in activities. It is like a family.

Relative of a resident, April 2021

Everybody smiles, everybody chats, and it is almost like being part of a family. The staff want to know about the relative as well as the loved one they are looking after. They support me as it can be sad at times. And they work as one as a team. Amazing.

Relative of a resident, April 2021

In the current climate with Covid I have not been able to go in too much but when I have it is fully compliant and above and beyond on the cleaning. Mums rooms is just totally immaculate. Door handles wiped regularly and incredibly clean, tidy, and neat and following all guidelines.

Relative of a resident, April 2021

Staff treat everyone as though they are part of a family. They are smiley, polite and pleasant from the moment you walk in the door.

Relative of a resident, April 2021

We would like to thank you for all you did for our father. When he came to stay in 2016 we believed it was short term end of life care as he had been taken very poorly. However, the care your staff gave on the nursing floor built up his strength and we were amazed when he started to walk again. Sadly 2020 prevented us seeing Dad as we always had, but it was reassuring to know he was in wonderful hands.

Son of Resident, January 2021
Care Home Awards 2023 Finalist - Best for Training and Development

Care Home Awards 2023 Finalist - Best for Training and Development

Care Home Awards 2022 Winner - Best Continuing Covid-19 Response

Care Home Awards 2022 Winner - Best Continuing Covid-19 Response

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

Read More
National Care Awards 2023 finalist - Care Home Group

National Care Awards 2023 finalist - Care Home Group

Read More
Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

Read More
LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Read More
Social Care Top 30 Award 2023 finalist

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

NACC Awards 2023 finalist - Catering Manager of the Year

Read More
Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Read More
Nursing Times Awards 2023 finalist - Nursing in Social Care

Nursing Times Awards 2023 finalist - Nursing in Social Care

Read More
Health Investor Awards 2023 winner - Residential Care Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

Read More
UK Employee Experience Awards 2023 winner - Best Employee Engagement

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Read More
Public Sector Catering Awards 2023 winner - Care Catering Award

Public Sector Catering Awards 2023 winner - Care Catering Award

Read More
Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Read More
RoSPA Awards 2023 winner - Silver Award

RoSPA Awards 2023 winner - Silver Award

Read More
Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Read More
Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Read More
LaingBuisson Award 2022 finalist - Large Residential Care

LaingBuisson Award 2022 finalist - Large Residential Care

Read More
National Care Awards 2022 winner - Care Operations/Area Manager

National Care Awards 2022 winner - Care Operations/Area Manager

Read More
Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Read More
Social Care Top 30 Award 2022 finalist

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Care Home Professional Power List 2022

Read More
Nursing Times Workforce Awards 2022 finalist

Nursing Times Workforce Awards 2022 finalist

Read More
NACC Awards 2022 winner - Care Establishment of the Year

NACC Awards 2022 winner - Care Establishment of the Year

Read More
Care Home Awards 2022 winner - Outstanding Larger Care Provider

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Read More
Health Investor Award 2022 winner - Residential Care Provider of the Year

Health Investor Award 2022 winner - Residential Care Provider of the Year

Read More
UK Employee Experience 2022 Awards - Best Use of Digital Technologies

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Read More
Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Read More
Caring UK Awards 2021 winner

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

Read More
LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Read More
Care Home Awards 2021 winner - Best Larger Care Home Group

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Read More
Social Care Top Leaders Awards 2021 finalist

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

Care Home Professional Power List 2021

Read More
UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Read More
Dementia Hero Awards 2021 finalist - Professional Excellence

Dementia Hero Awards 2021 finalist - Professional Excellence

Read More
Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Read More
Care Home Awards 2020 winner - Best Larger Care Home Group

Care Home Awards 2020 winner - Best Larger Care Home Group

Read More
LaingBuisson Awards 2020 finalist

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Read More
Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Read More

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Your next steps
Your next steps
Your next steps

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Read more
What is palliative care?

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.
How to provide person-centred care for your loved one

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.
One step at a time – a video guide to navigating dementia

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • Eastbourne Beach - Eastbourne 
  • Ashdown Forest - East Sussex 
  • Scotney Castle - Tunbridge Wells, Kent
  • Sheffield Park Gardens - Sheffield 
  • Bluebell Railway - Sheffield Park, Uckfield
  • Drusillas Park - Berwick, Polegate 
  • British Wildlife Centre - Newchapel, Lingfield
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

Heather View

1

East Sussex TN6 1AS

CQC Rating: Good
Heather View

Heather View

1

East Sussex TN6 1AS

View Home Directions: Google

Nearby homes

Nearby homes

FAQs

Heather View offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, minibus for outings and church services.

The CQC overall rating for Heather View is "Good".

Heather View offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Crowborough, East Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in East Sussex

Care homes in Crowborough