Heather View

Trusted to care in Crowborough

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Heather View

Welcome to Heather View

Heather View is a purpose-built, contemporary care home in East Sussex that provides the best in residential, nursing and dementia for older people.

Our Crowborough-based team are fully experienced and all undergo specialist training when they join Care UK. We also provide residential care, nursing care and short-term respite care, as well as end-of-life care, so you can focus on what’s important.  

At Heather View, our care home is designed with your loved one’s comfort and care in mind. Each of the 74 bedrooms at Heather View is light and spacious, with en-suite facilities, television, electronically adjustable bed, and a 24-hour nurse call system. Many have lovely views or open directly onto our gardens.

At a glance

Location

Beacon Road
Crowborough
East Sussex
TN6 1AS

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CQC overall rating
Good
Availability
Open to new residents

Life at our home

We help each resident, whatever their needs, to enjoy fulfilling and meaningful experiences. We'll get to know your loved one well – finding out as much as we can about their life, hobbies and interests. We’ll then create care and lifestyle plans that will enable them to get the most out of every day.

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  • Hair and beauty salon
  • Activities room
  • Cinema room
  • Garden
  • Cafe
  • Minibus for outings
  • Church Services
Life at our home
Life at our home
Life at our home

Care at our home

At Heather View we offer a wide range of person-centred care. We undertake a full needs assessment of every prospective resident before they join us and all care is regularly reviewed.

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Care at 
Heather View

Types of care offered

  • Residential care
  • Dementia care
  • Nursing care
  • Nursing dementia care
  • Respite care
  • End of life care

Healthcare services

  • Alternative therapies
  • Chiropody
  • Optician
  • Speech and language therapy
  • Pharmacy service
  • District nursing team
  • Community support services
  • Movement therapy
  • Physiotherapy
  • Rehabilitation

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Heather View will provide your loved one with care that is completely tailored to their individual needs and wishes. 

 

I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.

Natasha KingHome Manager

Meet the rest of our team

Introducing Heather View
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How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC overall rating

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Heather View care home.

They have made me feel involved and valued from the moment mum was admitted. They picked up my distress at mum going into the home and they have never lost the will or ability to involve me in not only her care but involving me in activities. It is like a family.

Relative of a resident, April 2021

Everybody smiles, everybody chats, and it is almost like being part of a family. The staff want to know about the relative as well as the loved one they are looking after. They support me as it can be sad at times. And they work as one as a team. Amazing.

Relative of a resident, April 2021

In the current climate with Covid I have not been able to go in too much but when I have it is fully compliant and above and beyond on the cleaning. Mums rooms is just totally immaculate. Door handles wiped regularly and incredibly clean, tidy, and neat and following all guidelines.

Relative of a resident, April 2021

Staff treat everyone as though they are part of a family. They are smiley, polite and pleasant from the moment you walk in the door.

Relative of a resident, April 2021

We would like to thank you and your wonderful staff for all they did for our father. When he came to stay at Heather View in 2016 we believed it was short term end of life care as he had been taken very poorly and couldn’t walk, feed himself etc. However, the care your staff gave on the nursing floor built up his strength and we were amazed when he started to walk again. Sadly 2020 prevented us seeing Dad as we always had, but it was reassuring to know he was in wonderful hands.

Son of Resident, January 2021

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help arrange a visit to tour the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Our response to COVID

 

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach
Our response to COVID