What is Heather View’s CQC rating?

The CQC overall rating for Heather View is "Good".

Heather View

Q: What is Heather View’s CQC rating?

The CQC overall rating for Heather View is &quot;Good&quot;.

Trusted to care in Crowborough, East Sussex

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Heather View

Welcome to Heather View

Heather View is a purpose-built, contemporary care home in Crowborough, East Sussex that provides the best in residential, nursing and dementia for older people.

Our Crowborough-based team are fully experienced and all undergo specialist training when they join Care UK. We also provide residential care, nursing care and short-term respite care, as well as end-of-life care, so you can focus on what’s important.

At Heather View, our care home is designed with your loved one’s comfort and care in mind. Each of the 74 bedrooms at Heather View is light and spacious, with en-suite facilities, television, electronically adjustable bed, and a 24-hour nurse call system. Many have lovely views or open directly onto our gardens.

At a glance

Location

Beacon Road
Crowborough
East Sussex
TN6 1AS

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Have a look around our home

Residents at Heather View are free to enjoy our facilities, including a cafe, cinema room and hair and beauty salon.

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Life at our home

We help each resident, whatever their needs, to enjoy fulfilling and meaningful experiences. We'll get to know your loved one well – finding out as much as we can about their life, hobbies and interests. We’ll then create care and lifestyle plans that will enable them to get the most out of every day.

Cafe
Garden
Activities room
Hair and beauty salon
Cinema room
Minibus for outings
Church Services

Care at our home

At Heather View we offer a wide range of person-centred care. We undertake a full needs assessment of every prospective resident before they join us and all care is regularly reviewed.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Physiotherapy
Rehabilitation
Chiropody
Pharmacy service
District nursing team
Optician
Speech and language therapy
Community support services
Movement therapy
Alternative therapies

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Heather View will provide your loved one with care that is completely tailored to their individual needs and wishes.

I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.

Natasha KingHome Manager

Meet the rest of our team

Introducing Heather View

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How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Heather View care home.

Care UK calls for more recognition for the work nurses do in care homes

As International Nurses Day dawns, Care UK’s most senior nurse, Rachel Gilbert has called on everyone to remember that nurses don’t just do an amazing job in...

Educating the nation – Care UK launches guide to create dementia-friendly community

Care UK is launching a free guide to support people whose loved ones have been diagnosed with dementia ahead of Dementia Action Week.

Crowborough care home shortlisted for national award

A care home in Crowborough is celebrating after being shortlisted in the Care Home Awards 2022.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Heather View care home.

They have made me feel involved and valued from the moment mum was admitted. They picked up my distress at mum going into the home and they have never lost the will or ability to involve me in not only her care but involving me in activities. It is like a family.

Relative of a resident, April 2021

Everybody smiles, everybody chats, and it is almost like being part of a family. The staff want to know about the relative as well as the loved one they are looking after. They support me as it can be sad at times. And they work as one as a team. Amazing.

Relative of a resident, April 2021

In the current climate with Covid I have not been able to go in too much but when I have it is fully compliant and above and beyond on the cleaning. Mums rooms is just totally immaculate. Door handles wiped regularly and incredibly clean, tidy, and neat and following all guidelines.

Relative of a resident, April 2021

Staff treat everyone as though they are part of a family. They are smiley, polite and pleasant from the moment you walk in the door.

Relative of a resident, April 2021

We would like to thank you for all you did for our father. When he came to stay in 2016 we believed it was short term end of life care as he had been taken very poorly. However, the care your staff gave on the nursing floor built up his strength and we were amazed when he started to walk again. Sadly 2020 prevented us seeing Dad as we always had, but it was reassuring to know he was in wonderful hands.

Son of Resident, January 2021

Care Home Awards 2022 - Shortlisted in 16 categories

UK Employee Experience Awards - Best Use of Digital Technologies

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Health Investor Award Finalists 2022 - Residential Care Provider of the Year AND Property Developer of the Year

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Why are long lost hobbies important for older people?

Doing something you’ve always loved to do not only has emotional advantages, but there are also impressive physical, mental and social benefits too.

Tips on keeping fit in later life

It's never too late to start reaping the health benefits of a more active lifestyle. Here are our tips on how to keep fit in later life...

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life.

FAQs

Heather View offers residential, dementia, nursing, nursing dementia, respite and end of life care for older people in Crowborough, East Sussex.

The CQC overall rating for Heather View is "Good".

Yes, you can find more Care UK homes in these locations:

Care homes in East Sussex

Care homes in Crowborough

Heather View

Heather View

Welcome to Heather View

At a glance

Let’s talk about dementia – our latest guide is here

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

Care UK calls for more recognition for the work nurses do in care homes

Educating the nation – Care UK launches guide to create dementia-friendly community

Crowborough care home shortlisted for national award

What others have to say

Your next steps

Help and advice

Let’s talk about dementia – our latest guide is here

Why are long lost hobbies important for older people?

Tips on keeping fit in later life

Our approach to living with Coronavirus

FAQs

What types of care does Heather View offer?

What is Heather View’s CQC rating?

Are there any other Care UK care homes in East Sussex?