If you are looking for care for yourself or a loved one, speak to our expert team who can advise you on your care needs and arrange a showround of the home.

Care enquiry lines open 

• Monday to Tuesday: 8:30am - 8pm
• Wednesday to Friday: 8:30am - 5:30pm 
• Saturday: 8:30am - 5pm 
• Sunday: 10am - 4pm

Please note our bank holiday hours:

• Monday 31st August:  10am - 4pm

If you would rather have one of our expert team call you at a time more convenient please start your enquiry using the link below.

Already a customer or a family member

Whether you are looking for information, wishing to provide feedback or make a complaint, our team always loves hearing from our current customers and are ready to help.  

Customer support

Give feedback

Looking for a job at Care UK

If you are looking for a role with Care UK or at one of our homes, the quickest way for us to help you is through our dedicated careers website where you can find and apply for vacancies near you.

Careers website

Enquiries from journalists

We have an experienced media relations team based in our Essex support office. This is the first port of call for any journalist who wishes to make an enquiry about Care UK or any of our homes.

Media team contacts

Professional and business enquiries 

Whether you are an existing partner or supplier, or a care professional looking to work with Care UK, our team will be happy to assist.

Contact details