Our team at
Chandler Court

After hearing the feedback from other colleagues who had worked for Care UK and seeing the varied lifestyle provision they offered, I was keen to join!

I have extensive training in customer service and sales. A Customer Relations Manager needs to be able to sensitively and compassionately manage the enquiry process, from being the first point of contact to showing a family around the home and admitting their loved one.

The most rewarding part of my job is seeing the residents living more fulfilling lives. I feel lucky to see the enjoyment our lifestyle team brings to residents’ lives, as well as the contentment they feel being in a safe, cared for and homely yet fun environment.

Outside of work, I enjoy countryside walks and dining out with friends. Music is also a big passion of mine, and with music comes dancing! Equally, I love the peace, tranquility and contentment of home.

I love cooking for people and being able to make a difference to an older person’s day. The residents appreciate the little touches – the way food is presented and served. It’s great to get their instant feedback.

Being part of a team launching a brand new care home is both challenging and exciting at the same time! We need to make sure we get things right from the start, so the pressure’s on, but the rewards are just as great. 

Away from work I love to travel: I’ve a long list of places I want to see. I also enjoy spending time with family, including my two grandchildren. And, of course, I enjoy cooking – particularly finding new recipes to try. 

Before joining the company I was a support worker in the community. I would give emotional and practical support to people living with dementia, as well as people living with addictions and mental health challenges.

It was quite a challenge to change career path, but the company is very supportive. It was a huge highlight to be offered this role, and to be recognised for my customer relationship skills. I’m really enjoying getting to know my colleagues, the residents themselves as well as their families. 

But what I enjoy most about working here is being able to make residents smile. That makes my day – it’s what delivering great care is all about.  

I started my care journey as a Care Assistant in domiciliary care and, after a few years, I wanted a new challenge but still within the care industry. When the job of Head Housekeeper became available at Care UK, I knew that this was the right, new challenge for me and I’m so glad I took the leap.

As the Head Housekeeper, I need to make sure I have a keen eye for detail to ensure that residents have a lovely clean home to live in. But, more importantly, I also need to be able to communicate to residents effectively and I like to ensure that I’m making a difference to their lives.

One of my favourite parts of my role is building the relationships with residents and making them laugh.

In my spare time I like to listen to music and spend time with my family. I also like to travel to different countries and learn about other cultures