Trusted to care in Bromsgrove, Worcestershire
Managers, carers, nurses, chefs, lifestyle, maintenance people, administrators and housekeepers – it takes a large team of dedicated, hardworking people to keep Chandler Court running smoothly and our residents happy and cared for. Explore these pages to meet our team and see what they love about their jobs!
I was a Customer Relations Manager for another large care provider before joining Care UK in 2022.
After hearing the feedback from other colleagues who had worked for Care UK and seeing the varied lifestyle provision they offered, I was keen to join!
I have extensive training in customer service and sales. A Customer Relations Manager needs to be able to sensitively and compassionately manage the enquiry process, from being the first point of contact to showing a family around the home and admitting their loved one.
The most rewarding part of my job is seeing the residents living more fulfilling lives. I feel lucky to see the enjoyment our lifestyle team brings to residents’ lives, as well as the contentment they feel being in a safe, cared for and homely yet fun environment.
Outside of work, I enjoy countryside walks and dining out with friends. Music is also a big passion of mine, and with music comes dancing! Equally, I love the peace, tranquility and contentment of home.
I’ve worked as a chef in the care home sector for a long time and have even won awards for what I do.
I love cooking for people and being able to make a difference to an older person’s day. The residents appreciate the little touches – the way food is presented and served. It’s great to get their instant feedback.
Being part of a team launching a brand new care home is both challenging and exciting at the same time! We need to make sure we get things right from the start, so the pressure’s on, but the rewards are just as great.
Away from work I love to travel: I’ve a long list of places I want to see. I also enjoy spending time with family, including my two grandchildren. And, of course, I enjoy cooking – particularly finding new recipes to try.
I’ve worked for Care UK since 2013.
Before joining the company I was a support worker in the community. I would give emotional and practical support to people living with dementia, as well as people living with addictions and mental health challenges.
It was quite a challenge to change career path, but the company is very supportive. It was a huge highlight to be offered this role, and to be recognised for my customer relationship skills. I’m really enjoying getting to know my colleagues, the residents themselves as well as their families.
But what I enjoy most about working here is being able to make residents smile. That makes my day – it’s what delivering great care is all about.
I started at Chandler Court in 2018.
I started my care journey as a Care Assistant in domiciliary care and, after a few years, I wanted a new challenge but still within the care industry. When the job of Head Housekeeper became available at Care UK, I knew that this was the right, new challenge for me and I’m so glad I took the leap.
As the Head Housekeeper, I need to make sure I have a keen eye for detail to ensure that residents have a lovely clean home to live in. But, more importantly, I also need to be able to communicate to residents effectively and I like to ensure that I’m making a difference to their lives.
One of my favourite parts of my role is building the relationships with residents and making them laugh.
In my spare time I like to listen to music and spend time with my family. I also like to travel to different countries and learn about other cultures
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.