Trusted to care in Quorn - Loughborough, Leicestershire
The Lonsdale Mews team are passionate, hardworking and caring. We’re a supportive group of people who love what we do, and who want to make every day fantastic for our residents. If you’d like to find out more about us, take a look at our short biographies.
I’m a Registered Mental Health Nurse and was a Dementia and Safeguarding Lead in a nursing home before I joined the Lonsdale Mews team.
As a brand new home, Lonsdale Mews looked like an incredible place to work, and it offered exciting new opportunities.
Working with older people is incredibly rewarding, and my favourite part of the day is spending time with residents and their families, getting to know them. We’re a big home team, so it’s good to take time to get to know colleagues better too.
While being adept at all-things care-related is vital in this role, it’s also important to have strong communication and people skills. What we do is all about people, so I always aim to be approachable, open and fair.
When I’m not at work I enjoy going to music concerts and the cinema. I also love my holidays!
I joined Care UK from working in a marketing and sales role in the retirement living sector.
To bring my experience and work at a brand new care home for Care UK, one of the top care providers, was a fantastic opportunity. Lonsdale Mews is a stunning place to work and I am so proud to be part of an incredible team.
I’m passionate about the job I do here to support older people and their families to make the right decision about their care and lifestyle. It is important to understand that for some this can be a difficult and emotional journey. My aim is to meet people’s needs, remove anxiety about a loved one’s care and provide great service.
I love being part of a team that go over and above to make our home so successful and so special. Happy residents and families mean everything! When I am not at work, I am outdoors! I love walking in the countryside or coastal paths around the UK.
Before I joined the Lonsdale Mews team I spent 16 years working in busy restaurants, catering for events and weddings and generally cooking fresh food in busy environments.
I wanted to move into the care sector for a new challenge and the opportunity to cook and create dishes from scratch using fresh produce. I also wanted to be part of a team enhancing older people’s lives.
One of my favourite parts of the day is doing the baking in the morning, making the day’s desserts, cakes and fresh bread. These are very popular with the residents, so I know everything will be well received. It’s very fulfilling to be serving the residents and giving them the dishes they enjoy and that do them good.
Prior to joining Lonsdale Mews I was a support worker in mental health.
I’m passionate about supporting people to make positive changes in their lives to promote their wellbeing. When I discovered the lengths that Care UK colleagues go to to make residents’ lives meaningful, and the great facilities that residents enjoy, I was really keen to be part of the Care UK way.
I believe there’s no limit to supporting a person to enjoy a meaningful life. While creativity and good organisational skills are a must in this role, it’s also important to understand each person you’re supporting and how they may be feeling that day. That’s the best way to keep things flexible and to enable them to live a fulfilling life.
I love the outdoors, and, when I’m not at work you can find me gardening, bird watching, walking and visiting anywhere that has animals! I’m also an avid ‘crafter’, and I make things that I sell at craft markets!
Before working at Lonsdale Mews I was a PA in the finance department at Next head office.
However, as a child, I spent a lot of time at a hospice with my brother, which showed me how important and amazing the care sector was. When an opportunity came up here that suited my skills, I was keen to apply.
I enjoy all aspects of my day: getting organised and ticking off the jobs while supporting colleagues, residents and their families in any way I can. Families are very often under a lot of pressure when they get in touch with us, and it’s important to be professional and friendly and allay their fears and worries.
In my downtime I enjoy socialising with family and friends, and walking my dogs. I also work/compete with my horse, which keeps me pretty busy.
This is my first housekeeping role in the care sector – I used to work in hotels, student accommodation and hospitality – and I’m enjoying the new challenges involved.
As the Head Housekeeper I strive to deliver consistency. Attention to detail is all-important, and I aim to be passionate about everything I do – and to instil these values into my team. I like learning new things and achieving targets, and I always aim to improve what I – and the team as a whole – offer. I think a focus on ongoing improvement is particularly vital in a care home.
Every day is different at Lonsdale Mews and there’s always something to look forward to. There’s so much to learn about every resident we support, as well as about the many people who work here.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.