Martlet Manor

Trusted to care in
Haywards Heath, West Sussex

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Martlet Manor

Welcome to Martlet Manor

Our purpose-built care home in Haywards Heath, West Sussex, which opened in October 2021, provides quality care for older people in luxurious surroundings. The dedicated team offer residential care and specialist dementia care. We also deliver around the clock dementia care, short term respite care and sensitive end of life care.

Martlet Manor has its own café, hair and beauty salon, cinema and lovely gardens, which your loved one can use whenever they wish. There are beautiful lounges to relax in, dining rooms with kitchenettes where your loved one can make their own drinks and snacks, and every bedroom will be individually decorated, fully furnished and have its own en-suite wet room.

Every aspect of your loved one’s care and lifestyle is tailored to their precise needs, wishes and preferences. Our passionate team will get to know your loved one well, and will work together to ensure that your loved one is always happy, safe and cared for.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Butlers Green Road
Haywards Heath
West Sussex
RH16 4DA

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Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Enjoy quality care for a fixed price until April 2025

As long as you or your loved one’s care needs don’t change – you’ll be able to enjoy the same outstanding care at the same price until 2025.

Find out more

Enjoy quality care for a fixed price until April 2025

Carers café – free event at Martlet Manor

Join us for our regular support group at Martlet Manor on the first Thursday of the month, 10.30am - 12.30pm.

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Carers café – free event at Martlet Manor

Lunch club – free event at Martlet Manor

Come along to our weekly lunch club and make new friendships every Friday of each month, 1pm - 2.30pm.

Find out more

Lunch club – free event at Martlet Manor

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Falls prevention - free event at Martlet Manor

Join us on Monday 13th November 2023, 11am - 1pm for insights on maintaining independence, preventing falls and reducing balance problems.

Find out more

Falls prevention - free event at Martlet Manor

New residential suite now open!

Martlet Manor is proud to announce the opening of our luxurious new residential suite. We are looking forward to welcoming residents to the newly open second floor, where they can relax in large premium bedrooms. The residential suite has a beautifully designed lounge, a quiet lounge, a large dining room and spacious, comfortable bedrooms.

Have a look around our home

At Martlet Manor residents are free to enjoy the facilities as they wish, including a cinema room, hair salon, café and our beautiful gardens.

View images

A tour of Martlet Manor

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Life at our home

At Martlet Manor we believe in supporting residents to enjoy a meaningful lifestyle, whatever their abilities. We get to know your loved ones interests and plan activities to suit them, from music sessions and quizzes, to pamper afternoons and live entertainment.

Activities room
Cinema room
Couple's suites
Family guest room
Garden
Hair and beauty salon
Library
Lounge area

Care at our home

Martlet Manor care home not only provides a full range of care services, but the experienced team will get to know your loved one and create care and lifestyle plans that meet their precise needs.

Types of care offered

Healthcare services

Alternative therapies
Chiropody
Dentist
District nursing team
Movement therapy
Namaste care
Occupational therapy
Optician
Pharmacy service
Physiotherapy
Rehabilitation
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Martlet Manor provide your loved one with care that is completely tailored to their individual needs and wishes.

I enjoy helping the team to progress in their careers while ensuring that they’re delivering the best quality care.

Sarah BarrettHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Requires improvement

We are working very hard to ensure that the service we provide is of the highest quality. We are aware that CQC have highlighted we need to make improvements to our service, we have a comprehensive service improvement plan in place to ensure we are acting to make changes that will be sustained and embedded. Please ask the manager if you wish to discuss the contents of our service improvement plan.

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Martlet Manor care home.

Care UK shortlisted in the LaingBuisson Awards

Care UK has been announced as a finalist in the Excellence in Large Residential Care category at the LaingBuission Awards.

Triple shortlisting for the NACC Awards

Care UK has been shortlisted in three categories at the prestigious National Association of Care Catering (NACC) Awards.

Care UK achieves excellence at the Care Home Awards

Care UK was the most awarded provider at this year’s Care Home Awards, taking away eight accolades following the ceremony.

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 finalist - Nursing in Social Care

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Nearby Homes

FAQs

Martlet Manor offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, cinema room, library, family guest room and lounge area.

Martlet Manor offers residential care, dementia care, respite care and end of life care for older people in Haywards Heath, West Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in West Sussex

Care homes in Haywards Heath

Martlet Manor care home

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Martlet Manor

Martlet Manor

Welcome to Martlet Manor

At a glance

Enjoy quality care for a fixed price until April 2025

Carers café – free event at Martlet Manor

Lunch club – free event at Martlet Manor

One step at a time – a video guide to navigating dementia

Falls prevention - free event at Martlet Manor

New residential suite now open!

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What's going on

Care UK shortlisted in the LaingBuisson Awards

Triple shortlisting for the NACC Awards

Care UK achieves excellence at the Care Home Awards

Your next steps

Follow us on Facebook

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Martlet Manor

Martlet Manor

Welcome to Martlet Manor

At a glance

Enjoy quality care for a fixed price until April 2025

Carers café – free event at Martlet Manor

Lunch club – free event at Martlet Manor

One step at a time – a video guide to navigating dementia

Falls prevention - free event at Martlet Manor

New residential suite now open!

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What's going on

Care UK shortlisted in the LaingBuisson Awards

Triple shortlisting for the NACC Awards

Care UK achieves excellence at the Care Home Awards

Your next steps

Follow us on Facebook

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Martlet Manor provide?

What types of care does Martlet Manor offer?

Are there any other Care UK care homes in West Sussex?