Care at
Martlet Manor

Trusted to care in
Haywards Heath


Discover more about the care we provide

Here at Martlet Manor, our aim when we open this autumn is to support your loved one, allowing them to lead an independent and fulfilling life.

As part of Care UK, one of the country’s biggest residential care providers, we will offer experienced, individually tailored care in stunning surroundings. By listening to your loved one and the wishes of your family, a care package is created, allowing both you and your relative to enjoy peace of mind. 

We know that choosing the perfect home for your loved one can appear daunting, so we’ve prepared the following guide to the types of care we will offer.

Types of care at Martlet Manor

Residential care

Martlet Manor will offer the perfect environment for older people with a range of needs, allowing your loved one to continue enjoying a well-rounded comfortable lifestyle. With a wide range of event and activities, including music, art, and gentle exercises, residents will remain engaged, enjoying an enriching sense of community.

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Nursing care

We’re committed to delivering first-class nursing care for a variety of complex conditions including multiple sclerosis, stroke, Motor Neurone Disease and Parkinson’s Disease. Working with local GPs and specialist medical professionals, our team will design a comprehensive, regularly reviewed care plan tailored to your loved one’s needs, ensuring peace of mind for your whole family. 

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Nursing dementia care

Living with dementia presents challenges that are unique to each person and can change over time. Every resident receives a tailored care plan, that, through consultation with medical specialists, themselves and their family, is regularly updated. Any additional medical conditions, including multiple sclerosis, brain injury or stroke, are expertly provided for. Your loved one has full access to clinically-trained colleagues around the clock.

Respite care

Offering short term respite care means that we can help those caring for relatives in the community. Allowing you to recharge and refresh, our team takes care of your loved one. We can also ease the transition from hospital stay to home living, smoothing the process and making it easier for all involved.

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End of life care

Our teams offer professional and compassionate care as your loved one draws closer to the end of their life. Working closely with you, your family’s GP, and healthcare professionals, we can ensure a comfortable and peaceful passing over.

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Dementia care at Martlet Manor

Providing for your loved one’s physical and emotional wellbeing, our team will specialise in encouraging residents to enjoy a high level of independence and individuality. Our luxurious care home is designed to support those living with dementia. Lighting, floor coverings, colour schemes and signage enable residents to move around the home easily, and smaller suites help to foster a sense of community and togetherness.

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

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Dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our people and training

Our people are chosen for their attitude, dedication and caring nature and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships – not just with individuals living in our care homes, but also with their friends and family.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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Delivering quality care
Delivering quality care
Delivering quality care


We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.


We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home across the UK.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider, as rated by the Care Quality Commission in England and the Care Inspectorate in Scotland.

We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys, or just in day to day conversations. Our people are recruited for their positive and caring personalities as much as for their skills and feel their day has been a success simply when they see residents smiling and enjoying life. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Absolutely. We care for older people who have a variety of needs, from ongoing healthcare needs to dementia and mental health challenges. We provide residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies, while discovering new interests and enjoying superb food.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that, as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we  support  and  provide the  best quality care  for  your  loved  one  from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loved ones needs and discuss the options with you.

Yes, we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms and are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high level needs.

Yes, the majority of Care UK homes do provide quality short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ for your loved one of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and we will always do our utmost to ensure resident wishes are met.

Yes, Care UK provides specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who find themselves having to live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

Our response to COVID


As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach
Our response to COVID