Care at
Scarlet House

Trusted to care in Stroud, Gloucestershire

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Discover more about the care we provide

At Scarlet House, we deliver award-winning care and we put your quality of life at the heart of everything we do. we provide a range of round-the-clock care in a friendly, supportive environment.

From the moment your loved one moves in, we will get to know them well, from their health needs to their life history, passions and preferences, so that we can provide personalised care and experiences that will enable them to lead a fulfilling life.

As one of the largest and most trusted residential care providers in the UK, you can trust Care UK to look after your loved one’s every need, tailoring their care accordingly. Finding the best care home for your loved one can be daunting, with many factors to consider. To help you with this search, this guide explains the care offered by Scarlet House.

Types of care at Scarlet House

Residential care

Ensuring that every resident is treated as an individual, our lifestyle team takes time to get to know your loved one’s preferences and interests. Care plans are then personalised around their needs, from the hobbies they wish to continue to preparing their favourite dish, just how they like it.

Stylish bistro-style dining rooms and comfortable cosy lounges are great for socialisation, and our very own cinema, coffee shop and hair salon provide that extra element of luxury.

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Nursing dementia care

Highly trained, the team at Scarlet House has all the skill and experience to provide expert clinical care for complex dementia needs, which means your loved one doesn’t need to move to another nursing home when their condition progresses. This continuity of care allows a calm and reassuring environment, with familiar faces and unbroken routines.

Respite care

When looking after your loved one at home, it’s easy to forget to care for yourself. Providing expert short term respite, we give you the chance to recharge your batteries, knowing your relative is being well cared for. With our convalescence stays, we can also ease the sometimes stressful transition between a hospital stay and returning home.

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Nursing care

At Scarlet House your loved one can continue living here even if they need nursing care. Our team are experienced in caring for a variety of complex conditions including multiple sclerosis, parkinson’s disease and motor neurone disease. With GPs and specialist medical professionals working closely alongside us, a regularly updated care plan will address your loved one’s specific needs.

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End of life care

With our empathetic approach and years of training, we can support you and your family through this emotional time. Your loved one’s palliative care plan will provide reassurance and comfort during this period.

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Award-winning Dementia care at Scarlet House

Our caring and experienced colleagues learn all they can about your loved one, tailoring every aspect of their care and lifestyle to their unique needs and interests. At Care UK, we’re trained in the latest dementia care approaches, thanks to partnership with the Association for Dementia Studies at Worcester University, and a Dementia Coach in each home supports all colleagues to deliver high quality care.

Our home is designed to the latest dementia standards, with its own café, hair salon, and cinema. Our state-of-the-art home is designed around the needs of residents living with dementia. We aim to maintain residents’ independence and individuality by offering plenty of entertainment and activities.

Getting to know you

We take the time to get to know you and your loved one, putting each individual's needs, desires and choices at the heart of the care we provide. 

“I looked at a few care homes in the area, but Scarlet House ticked all the boxes. Luckily they could accommodate my dad at very short notice. I have to say that the care he received was first class, and the staff were always very caring and helpful with my dad and his visitors. I can only thank all the wonderful staff at Scarlet House for all they have done for my dad and allowing me to relax in the knowledge that he was being well cared for.” K S (Son of a Resident)

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Dementia friendly environments

Our immediate surroundings can have a huge impact on our quality of life, particularly when trying to make sense of the world around us. We work with academic partners to create care home environments that help people living with dementia to live as independent and stress-free a life as possible.

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Our people and training

Our people are chosen for their attitude, dedication and caring nature, and we are committed to their on-going training and development. From our carers and nurses, to our activity coordinators, chefs and maintenance teams, we will go the extra mile to build strong relationships.

For example, for residents living with dementia, our chefs use bespoke dementia-friendly crockery to promote independent eating, but discrete help and support is always at hand if your loved one needs it.

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Support for families and carers

We understand that a dementia diagnosis will affect more than just one individual and we're here to support you and your family. Seeing a loved one change can be a difficult and heart-breaking experience and often the process of needing or delivering care can change family relationships significantly.

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Living well with dementia at Scarlet House
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Delivering quality care

At Care UK every member of our team has a personal and professional commitment to providing excellent care.

At Care UK our teams hold our values of caring, passionate and teamwork at the centre of the care they deliver.

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The care we provide is built around the latest academic research and knowledge. Our teams recieve award winning training and induction programmes when they join us which is clearly evident in the care we provide.

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Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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Delivering quality care
Delivering quality care
Delivering quality care

FAQs

We’ve brought together many of the questions that families often ask us. If you need more information, or have any other questions, give our friendly team a call.

FAQs

We understand people’s anxieties about moving a loved one into a care home. That’s why we make a promise to every new customer about what they can expect from any Care UK home across the UK.

We are proud to be the most awarded care home provider for the last two years, with more outstanding rated homes than any other provider, as rated by the Care Quality Commission in England and the Care Inspectorate in Scotland.

We work with residents and relatives to get their regular feedback, in meetings in each home, through surveys, or just in day to day conversations. Our people are recruited for their positive and caring personalities as much as for their skills and feel their day has been a success simply when they see residents smiling and enjoying life. Ultimately, all our care is person-centred – everything we do is tailored to the individual’s needs, preferences and interests.

Absolutely. We care for older people who have a variety of needs, from ongoing healthcare needs to dementia and mental health challenges. We provide residential and nursing care, so you can rest assured that your father will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies, while discovering new interests and enjoying superb food.

Because we provide such a broad range of services, we can support residents with very high intensity needs. This means that, as a person’s condition changes, they can stay in the same familiar home environment supported by people they know and trust.

We will always ensure that we  support  and  provide the  best quality care  for  your  loved  one  from residential, dementia through to nursing and palliative care. We will always inform you of the changes in your loved ones needs and discuss the options with you.

Yes, we can. The majority of our homes provide specialist dementia care in dedicated dementia suites. These suites have their own dining area and lounge, as well as a number of en-suite bedrooms and are designed to minimise hustle and bustle, which people living with dementia can find unsettling. The staff who work in these areas have specialist dementia training and experience and can cater for residents with these very specific, high level needs.

Yes, the majority of Care UK homes do provide quality short term respite care. Many family carers find it a helpful option if they need time to themselves. It’s also a good ‘taster’ for your loved one of what permanent care would be like. Fees vary from home to home and will depend on your loved one’s needs, so the best option is to contact the home you’re interested in to get a clear idea of cost.

We understand people may feel more comfortable with a carer who is the same gender when receiving personal care and we will always do our utmost to ensure resident wishes are met.

Yes, Care UK provides specialist dementia care. We care for people living with all types of dementia. While we tend to care for older residents, we are able to care for those who find themselves having to live with the condition at a young age. Please do talk to the friendly team at your local Care UK home to find out how they can support you. They’re here to help.

Find out more about our approach to dementia care.

Whenever you have a question about any aspect of your relative’s care, please bring it up as quickly as possible with any of the home team. Usually any issues can be resolved quickly and efficiently, and the earlier we know about it, the better. At Care UK we take quality extremely seriously and we strive to deliver exceptional care to all our residents, but sometimes things do go wrong. In the unlikely event that you have serious concerns about your loved one’s care, please talk to the home manager immediately who will put a plan in place to resolve the issue to your satisfaction.

There’s no ‘one size fits all’ approach to care ratios. Our care ratios are calculated to take into account the complexity level and general care needs of each resident, so these will vary from suite to suite in each home.

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life. 

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Our approach to living with Coronavirus