I like the whole attitude of the staff and how the place is run; everyone calls my relative by her first name. Last year her condition was going downhill but now is much better.

They are always lovely with her; they come in and greet her. They don't just get on with their job, they chat with her whilst doing what they are doing. The activities team come in for a chat, she is very happy there and tells us this.

We just wanted to say thank you so much for all the care and love shown to Pam. All the staff we came into contact with were lovely and we felt cared for too. Thank you all so much, the love and care was something to behold.

Thank you so much to all the kitchen staff for the fabulous buffet you provided for Mark's 70th birthday tea. All family send their gratitude to you all. It was a successful afternoon because of your help. We cannot thank you enough.

I just wanted to say thank you to all of you for taking such good care of my mum. She was with you all for 5 years and she always knew that she was a popular lady and was loved by everyone. I know she often made you all laugh… She loved the food and loved being with people.