With readmission rates of only 1 to 2%, Care UK’s NHS independent sector treatment centres are once again demonstrating that they are a huge success story for the NHS.
Just recently, NHS hospitals have faced media criticism because so many previously discharged patients have found themselves back in hospital for further treatment. However, readmission rates of less than a third of those seen elsewhere in the NHS are proving a big draw for patients at Care UK’s treatment centres.
One example is Barlborough hospital near Chesterfield where only 1.6% of patients receiving a new hip are readmitted to hospital. This compares with a published national average of 6% for all NHS hip replacements.
Staff at Care UK’s treatment centres are proud of their low readmission rates and they work hard to keep it that way. They highlight 3 key factors that keep patients from an unplanned repeat visits:
- There has never been a case of a hospital acquired MRSA infection at any of Care UK’s ten treatment centres
- Great emphasis is put on making sure that patients having hip and knee replacement operations have the right adaptations in their home and that community support such as carers is in place before they are discharged
- The whole treatment centre team works to get orthopaedic patients back to health –from physiotherapists prescribing the right exercises to the catering team delivering appealing and wholesome food.
Grant Rex, Care UK’s Managing Director of Secondary Care, stresses the importance of making sure that hospitals and community support services are seamless.
He said: “Barlborough hospital offers a superb model of how the two aspects of care can be joined up. In Lincolnshire, before a patient is booked in for a hip or knee operation, our experts actually visit them at home. They assess things like stairs, the loo and bathing facilities and prescribe any adaptations that will help the patient to cope once they return home. These adaptations are then made before the patient leaves hospital. If necessary, we also send our physiotherapists out to patients’ homes after their operations to make sure that they are returning to fitness and to answer any questions about exercises. In a perfect world this kind of integration would be seen across the NHS.”