Stowmarket care home gets seal of approval from national watchdog

Company news

Mar 31, 2014

Care UK’s Wade House care home in Stowmarket has been given the seal of approval by a national care watchdog, with residents praising the kindness of the care home team and the quality of meals provided by the home’s chef.

The Care Quality Commission (CQC) inspectors recently examined Wade House and interviewed team members, residents and relatives before announcing that the home now meets the Government’s five national standards of quality and safety, which are:

1. Treating people with respect and involving them in their care
2. Providing care, treatment & support that meets people's needs
3. Caring for people safely & protecting them from harm
4. Staffing
5. Management

One resident said “This is my home now and I can have a good laugh sometimes with the staff” whilst another said “The cook is never too busy to talk with us and cooks lovely meals.”

Residents’ choices and preferences are central to the care given, with their views taken into account at all stages. The inspectors were able to see how this is managed day to day, examining care and treatment plans and talking to team members and residents. Family members are also consulted during the consent process when necessary and formal records of consent kept.

Manager at Wade House, Karen Curle, said: “I am very proud of the team here at Wade House and I am delighted that we meet the Government and the CQC’s standards of care. We all work hard to ensure each resident’s needs are met and that they are happy here, and I am glad to see this reflected in the inspectors’ report.”

Wade House care home on Violet Hill Road in the town provides residential care for older people with Alzheimers and other forms of dementia. For more information about Wade House and Care UK’s other Suffolk homes visit www.careuk.com/suffolk or call 0333 321 0956.