This means our home offers the highest standards of care to people at the end of their life.
Accreditation also demonstrates that we work proactively with local GPs, primary care teams and specialists to provide seamless care to residents in their last months, weeks and days.
Person-centred care is at the heart of high quality end of life care, and we work closely with residents and their families to understand a person's wishes for their final days and hours. By understanding and implementing a resident's last wishes, we’re able to eliminate upsetting and unwanted hospitalisations at the end. That way, they’re able to die in the place they call home.
Even after a loved one’s death, our team offers practical and emotional support to families to help them through this difficult time.
Our commitment to the best in end of life care runs through everything we do, from the handovers we have after every shift, to the regular meetings we have together and with residents and their loved ones, and to the ongoing training our colleagues undertake. We continually reflect on the way we provide care and look for new ways to improve our knowledge and ways of working.
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