Francis Court

Trusted to care in Copthorne, West Sussex

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Francis Court

Welcome to Francis Court

Francis Court care home is not taking any new admissions.

We are in the process of helping to secure alternative accommodation for current Francis Court residents so that structural improvements can be made to the building. These improvements would ensure that we can continue to build on, and improve, our care offering to the Copthorne community.

We anticipate that necessary work will not begin until at least 2024 and we currently do not have a timeframe for when Francis Court will reopen.

For more information on this project, you can visit our Public Enagement page.

At a glance

Location

Borers Arms Road
Copthorne
West Sussex
RH10 3LQ

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Availability

No vacancies currently

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Have a look around our home

At Francis Court there are plenty of facilities for resident to enjoy, including our landscaped gardens and hair and beauty salon.

View images

Life at our home

We put each resident and their family at the heart of their care. From the first time we meet you and your loved one, we start getting to know you. We take pride in understanding everything we can about your loved one’s needs, life experiences, likes and dislikes so that we can ensure that their care, experiences, and even the food they eat, meets their needs, tastes and preferences.

Activities room
Garden
Hair and beauty salon
Minibus for outings

Care at our home

At Francis Court we provide a variety of care services, ranging from short term respite care to permanent. All our care is person-centred, meaning that your loved one is at the centre of all aspects of their care.

Types of care offered

Healthcare services

Chiropody
Namaste care
Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Francis Court will provide your loved one with care that is completely tailored to their individual needs and wishes.

What makes this job for me is spending time with residents and seeing them happy and enjoying life. When residents are enjoying the activities there’s a real buzz about the place.

Gary NashHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Requires improvement

We are working very hard to ensure that the service we provide is of the highest quality. We are aware that CQC have highlighted we need to make improvements to our service, we have a comprehensive service improvement plan in place to ensure we are acting to make changes that will be sustained and embedded. Please ask the manager if you wish to discuss the contents of our service improvement plan.

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Francis Court care home.

Care UK shortlisted in the LaingBuisson Awards

Care UK has been announced as a finalist in the Excellence in Large Residential Care category at the LaingBuission Awards.

Triple shortlisting for the NACC Awards

Care UK has been shortlisted in three categories at the prestigious National Association of Care Catering (NACC) Awards.

Care UK achieves excellence at the Care Home Awards

Care UK was the most awarded provider at this year’s Care Home Awards, taking away eight accolades following the ceremony.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Francis Court care home.

There are a couple of member of staff who always go above and beyond. One particular member always finds the time to talk to her. They have ways they know the individual and they know what works.

Relative of a resident, April 2023

They're very friendly and approachable so if there is a need to raise a concern I feel that I can, easily

Relative of a resident, July 2019

Thank you so much for all the love and care you have shown towards [my relative] whilst she was living at Francis Court. You have all been so kind and lovely to her and made her feel comfortable. Thank you for being there for her.

Relative of resident, May 2019

I would like to thank you all for the care and kindness you showed to my Dad. I know that many of you were very fond of my Dad and his smile showed me he was equally as fond of you. I know he’d been nicknamed ‘Haribo’ by one of you and this was such a special name for him and matches my love of him – he was always a sweetie.

Relative of resident, May 2019

We wish to say thank you to all staff that cared for our brother with compassion and a smile over the past 13 months.

Relatives of resident, May 2019

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 finalist - Nursing in Social Care

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Nearby Homes

FAQs

Francis Court offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and minibus for outings.

Francis Court offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Copthorne, West Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in West Sussex

Care homes in Copthorne

Francis Court care home

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Francis Court

Francis Court

Welcome to Francis Court

At a glance

One step at a time – a video guide to navigating dementia

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What's going on

Care UK shortlisted in the LaingBuisson Awards

Triple shortlisting for the NACC Awards

Care UK achieves excellence at the Care Home Awards

What others have to say

Your next steps

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Francis Court

Francis Court

Welcome to Francis Court

At a glance

One step at a time – a video guide to navigating dementia

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What's going on

Care UK shortlisted in the LaingBuisson Awards

Triple shortlisting for the NACC Awards

Care UK achieves excellence at the Care Home Awards

What others have to say

Your next steps

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Francis Court provide?

What types of care does Francis Court offer?

Are there any other Care UK care homes in West Sussex?