Francis Court

Trusted to care in Copthorne

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Francis Court

Welcome to Francis Court

Francis Court care home in West Sussex is all about personalised care and enjoying fulfilling experiences in lovely surroundings.

The skilled and dedicated team at our friendly care home in Copthorne, delivers a wide range of care services for up to 87 older people. As well as providing short term respite care, we deliver permanent residential care, nursing care and specialist dementia care for older people living with Alzheimer’s and other forms of cognitive ability loss. We also offer professional, compassionate end of life care, allowing you to focus on what’s important during this emotional time.

All around Francis Court are lounges and spaces for relaxing, taking part in activities or catching up with friends. Living at our care home in West Sussex, your loved one chooses how to spend their day - helping around the home, tending to our beautiful gardens or joining in the different activities.

At a glance

Location

Borers Arms Road
Copthorne
West Sussex
RH10 3LQ

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Availability
Open to new residents

Life at our home

We put each resident and their family at the heart of their care. From the first time we meet you and your loved one, we start getting to know you. We take pride in understanding everything we can about your loved one’s needs, life experiences, likes and dislikes so that we can ensure that their care, experiences, and even the food they eat, meets their needs, tastes and preferences.

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  • Hair and beauty salon
  • Activities room
  • Garden
  • Minibus for outings
Life at our home
Life at our home
Life at our home

Care at our home

At Francis Court we provide a variety of care services, ranging from short term respite care to permanent. All our care is person-centred, meaning that your loved one is at the centre of all aspects of their care.

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Care at 
Francis Court

Types of care offered

  • Residential care
  • Dementia care
  • Nursing care
  • Nursing dementia care
  • Respite care
  • End of life care

Healthcare services

  • Chiropody
  • Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Francis Court will provide your loved one with care that is completely tailored to their individual needs and wishes. 

 

I wanted to join Care UK because I’ve always been aware of its great reputation as a progressive organisation that puts residents and colleagues first.

I’m looking forward to ensuring that Francis Court residents get the best possible care and enjoy fulfilling lives in our Copthorne care home.

Anna AllenHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC overall rating

We are working very hard to ensure that the service we provide is of the highest quality. We are aware that CQC have highlighted we need to make improvements to our service, we have a comprehensive service improvement plan in place to ensure we are acting to make changes that will be sustained and embedded. Please ask the manager if you wish to discuss the contents of our service improvement plan.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Francis Court care home.

They're very friendly and approachable so if there is a need to raise a concern I feel that I can, easily

Relative of a resident, July 2019

Thank you so much for all the love and care you have shown towards [my relative] whilst she was living at Francis Court. You have all been so kind and lovely to her and made her feel comfortable. Thank you for being there for her.

Relative of resident, May 2019

I would like to thank you all for the care and kindness you showed to my Dad during his time at Francis Court. I know that many of you were very fond of my Dad and his smile showed me he was equally as fond of you. However difficult he was being, a kind hand hold helped him to calm down – thank you so much for that. I know he’d been nicknamed ‘Haribo’ by one of you and this was such a special name for him and matches my love of him – he was always a sweetie.

Relative of resident, May 2019

We wish to say thank you to all staff that cared for our brother with compassion and a smile over the past 13 months.

Relatives of resident, May 2019

A special thank you to all on Fairway suite for looking after [my relative] over the last three years, and the kindness shown to her. It was reassuring to know that she was well looked after in comfortable surroundings with lovely, caring people.

Relatives of resident, May 2019

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help arrange a visit to tour the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Our response to COVID

 

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach
Our response to COVID