Francis Court

Trusted to care in Copthorne, West Sussex

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Francis Court

Welcome to Francis Court

Francis Court care home in Copthorne, West Sussex is all about personalised care and enjoying fulfilling experiences in lovely surroundings.

The skilled and dedicated team at our friendly care home in Copthorne, delivers a wide range of care services for up to 56 older people. As well as providing short term respite care, we deliver permanent residential care, nursing care and specialist dementia care for older people living with Alzheimer’s and other forms of cognitive ability loss. We also offer professional, compassionate end of life care, allowing you to focus on what’s important during this emotional time.

All around Francis Court are lounges and spaces for relaxing, taking part in activities or catching up with friends. Living at our care home in the village of Copthorne, your loved one chooses how to spend their day - helping around the home, tending to our beautiful gardens or joining in the different activities.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Borers Arms Road
Copthorne
West Sussex
RH10 3LQ

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Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Have a look around our home

At Francis Court there are plenty of facilities for resident to enjoy, including our landscaped gardens and hair and beauty salon.

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Life at our home

We put each resident and their family at the heart of their care. From the first time we meet you and your loved one, we start getting to know you. We take pride in understanding everything we can about your loved one’s needs, life experiences, likes and dislikes so that we can ensure that their care, experiences, and even the food they eat, meets their needs, tastes and preferences.

Garden
Activities room
Hair and beauty salon
Minibus for outings

Care at our home

At Francis Court we provide a variety of care services, ranging from short term respite care to permanent. All our care is person-centred, meaning that your loved one is at the centre of all aspects of their care.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Namaste care
Chiropody
Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Francis Court will provide your loved one with care that is completely tailored to their individual needs and wishes.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Requires improvement

We are working very hard to ensure that the service we provide is of the highest quality. We are aware that CQC have highlighted we need to make improvements to our service, we have a comprehensive service improvement plan in place to ensure we are acting to make changes that will be sustained and embedded. Please ask the manager if you wish to discuss the contents of our service improvement plan.

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Francis Court care home.

Care UK shortlisted for three catering awards

Care UK teams are delighted to have been recognised in three different categories at the Public Sector Catering Awards.

Care UK named finalist for the prestigious UK Employee Experience Awards

Care UK has been announced as a finalist in the Best Employee Engagement category at the 2023 UK Employee Experience Awards.

Care UK in the running for the prestigious Health Investor Awards for second year in a row

Care UK has, for the second year in a row, been announced as a finalist in the Residential Care Provider of the Year category at the Health Investor Awards...

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Francis Court care home.

They're very friendly and approachable so if there is a need to raise a concern I feel that I can, easily

Relative of a resident, July 2019

Thank you so much for all the love and care you have shown towards [my relative] whilst she was living at Francis Court. You have all been so kind and lovely to her and made her feel comfortable. Thank you for being there for her.

Relative of resident, May 2019

I would like to thank you all for the care and kindness you showed to my Dad. I know that many of you were very fond of my Dad and his smile showed me he was equally as fond of you. I know he’d been nicknamed ‘Haribo’ by one of you and this was such a special name for him and matches my love of him – he was always a sweetie.

Relative of resident, May 2019

We wish to say thank you to all staff that cared for our brother with compassion and a smile over the past 13 months.

Relatives of resident, May 2019

A special thank you to all on Fairway suite for looking after [my relative] over the last three years, and the kindness shown to her. It was reassuring to know that she was well looked after in comfortable surroundings with lovely, caring people.

Relatives of resident, May 2019

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

FAQs

Francis Court offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and minibus for outings.

Francis Court offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Copthorne, West Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in West Sussex

Care homes in Copthorne

Francis Court care home

Your shortlist

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Save your shortlisted homes here.

Francis Court

Francis Court

Welcome to Francis Court

At a glance

Let’s talk about dementia – our latest guide is here

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What's going on

Care UK shortlisted for three catering awards

Care UK named finalist for the prestigious UK Employee Experience Awards

Care UK in the running for the prestigious Health Investor Awards for second year in a row

What others have to say

Your next steps

Help and advice

What is a nursing care plan?

What is an end of life care plan?

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Our approach to living with Coronavirus

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Francis Court

Francis Court

Welcome to Francis Court

At a glance

Let’s talk about dementia – our latest guide is here

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Requires improvement

What's going on

Care UK shortlisted for three catering awards

Care UK named finalist for the prestigious UK Employee Experience Awards

Care UK in the running for the prestigious Health Investor Awards for second year in a row

What others have to say

Your next steps

Help and advice

What is a nursing care plan?

What is an end of life care plan?

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Our approach to living with Coronavirus

FAQs

What facilities does Francis Court provide?

What types of care does Francis Court offer?

Are there any other Care UK care homes in West Sussex?