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Our team at
Francis Court

Trusted to care in Copthorne, West Sussex

Trusted to care in Copthorne, West Sussex|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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Meet our friendly care team

Whether they’re part of the management, care, clinical or support teams, the people who work at Francis Court are all focused on one thing: making each day the best it can be for residents. They love what they do and they support each other to deliver superb care and meaningful experiences to the people we care for.

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Gary Nash

Home Manager

Gary Nash

I started out as a Senior Carer and have worked my way up the ladder.

I joined Care UK in 2018 because I was keen to develop my skills in a forward-thinking organisation that’s committed to delivering superb care, and which supports its colleagues to progress.

What makes this job for me is spending time with residents and seeing them happy and enjoying life. When residents are enjoying the activities there’s a real buzz about the place.

I’m extremely proud to be Home Manager at Francis Court and to be working with the great home team here. I’m looking forward to working with the team and look ahead to brighter times and new possibilities, and working hard to gain an ‘outstanding’ rating from the CQC!

Beverly Jordan
Customer Relations Manager

I spent 26 years selling beds, gloves and consumables to care homes.

I joined Skylark House because it felt like it was time to come and work in a care home! I then since have also taken on Francis Court and am really enjoying it. My role involves welcoming potential new residents and their families into the home and showing them the difference we can make to their lives.
I love the variety of this job: going from doing a show-round to organising the paperwork for a new resident’s admission, and then having a chat and a giggle with some of the residents. How many jobs enable you to do that?!
One of the best things about my job is seeing a new resident settling in and enjoying life. Particularly if they’ve had a stay in hospital, being in lovely, calm surroundings and enjoying personalised care, activities and tasty food makes all the difference to them.

Jo Staunton
Head Chef

I was delighted to join Care UK in 2020, after several years working within the aviation industry, catering for 1st class clients.

Running a kitchen, it is important to enjoy creating delicious dishes whilst being an approachable team player. It’s also important at Francis Court to be good at making cakes and desserts, as everyone here has a sweet tooth!

I love my beautiful and well equipped kitchen, and am especially fond of creating birthday cakes throughout the year. Since moving into the care industry, interacting with residents has become on of the things I enjoy the most.

Jo York
Head Receptionist

I’ve lived in Copthorne for nearly four decades, and I’d never considered working in a care home.

But, one day, back in 2013, I came along to donate some jigsaws, and I left with a job offer! I haven’t looked back, and I look forward to each day at Francis Court. No two days are the same, which is why I enjoy what I do.

I think it’s important to be a good listener in this role, and to have empathy with the people who you interact with. A smile goes a long way too. I love to sing and the team here has given me the confidence to entertain the residents by singing to them. Music and singing are my passions, but I also love gardening, walking, cooking and socialising with family and friends.

I’m looking forward to doing my best, learning more about myself and delivering the best service to visitors, relatives, residents and colleagues.

Chris Smith
Maintenance

I joined Care UK having run my own plastering business.

I generally start early so I can get a lot done before I’m in the residents’ way! I really enjoy helping residents to make their rooms homely by putting up pictures and doing whatever they ask so that their rooms look nice. I even love doing DIY jobs at home – I get bored if I’m sitting down for very long!

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.