Trusted to care in Gateshead
Before joining Hadrian House in 2007, I was a senior care assistant. This was a new-build care home at the time and I decided to apply to join. Here I am all these years later!
I love what I do, and I particularly enjoy the afternoons when we spend some social time with residents. Getting to know people as individuals is vital to providing them with the best care, so this is a great chance to learn something new about them. It’s also nice to relax and have a laugh with the people we care for.
One of the highlights of my time here was being nominated for ‘team leader of the year’ as part of the annual awards. Quality is everything, and, looking ahead, we’re all determined to upgrade our CQC rating from ‘good’ to ‘outstanding’ at our next inspection.
I’ve worked in hospitality, as a care assistant providing domiciliary care, and in 2013 I joined Hadrian House as a care assistant. I became the home administrator in 2016, and I haven’t looked back.
This is a varied and challenging role that has enabled me to expand my knowledge and experience. I have a fantastic support network and am hugely grateful to the home manager and deputy for their support in helping me to take on a different role. I love that I get to meet and help all sorts of people in this job, from healthcare professionals to colleagues, residents and their families. My days are all different and I get to support every department in the home.
When I joined Care UK, I wanted to feel that I was making a difference to people’s lives, and I’m so pleased that I am.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.