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Life at
Hartismere Place

Trusted to care in Eye, Suffolk
Rated 'Outstanding' by the CQC

Trusted to care in Eye, Suffolk
Rated 'Outstanding' by the CQC|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider with more outstanding homes in the UK|Discover why Care UK is trusted to care by over 9,000 families


The Hartismere Place care home team is committed to your loved one’s care, happiness and independence

We take pride in creating comfortable, safe surroundings where there’s a warm family atmosphere, designed to promote independence and wellbeing for the people we care for.

Facilities at our home

Enjoy expert care and daily activities in bright, safe and clean surroundings.

  • Activities room
  • Cafe
  • Church Services
  • Cinema room
  • Garden
  • Garden view rooms
  • Hair and beauty salon
  • Local shops nearby
  • Lounge area
  • Minibus for outings
  • Namaste room
  • Shop

Meaningful lifestyles

Life doesn’t stop when moving into a care home – our highly trained and passionate lifestyle team organise activities, events and entertainment that your loved one will enjoy. They are also more than welcome to get involved in planning and organising activities. At Hartismere Place we happily support residents with any lifestyle wishes.

Maintaining independence

Living in a care home doesn’t mean you have to lose your independence. We understand it’s vital for older people to maintain their routines and have a sense of purpose. We will support your loved one to live as independently as they can, and provide them with a safe environment. We find this caring attention can often give them a renewed lease of life and freedom, and this allows them to gain confidence once again.

At Hartismere Place we empower residents to make important decisions about the day-to-day running of their care home via our resident meetings.

Person-centred care

When your loved one joins us, we take the time to get to know them and create a tailored care and lifestyle plan. To ensure they settle and are comfortable at Hartismere Place, we find out all their likes and dislikes, which will help them relax and ease them into their new home.

All our residents at Hartismere Place have a life story book where we record their hobbies, family and friends, jobs, routines, holidays – even their favourite foods. This content goes towards the basis of their care, and we continue to fill this out with memories from Hartismere Place.

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Activities and outings

Residents will enjoy our location close to Eye and the beautiful Suffolk countryside. Our lifestyle team often organise trips out of the home to many local places of interest. Each week we have a full activities plan including armchair exercise, local knitting and baking.

Integrational activities are a huge part of life here at Hartismere Place, we have a great relationship with local schools.

Take a look at a typical weekly activity plan.

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Our lifestyle team

Our dedicated lifestyle team organise activities, entertainment, outings and experiences. Residents enjoy weekly clubs allowing them to get creative through art and in the garden. Our seated exercise classes and baking challenges are also very popular with residents. We understand group activities aren’t for everyone, so we will spend one-to-one time with your loved one, if that’s what they’d prefer.

Wishing trees

Residents still have goals and wishes they want to achieve. That’s why at our home residents can tell us something they’d like to do, and we do our best to make it happen. We've done a range of wishes including a 73 year old resident getting back to the gym, organizing a day to welcome bikes into the home for Resident Tony who loves Motorbikes.

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Discover a unique day club for older people

The Hartismere Place Day Club is the ideal place for your loved one to come and enjoy fun and stimulating activities and to make new friends, all in comfortable surroundings. It also gives you, their carer, the chance to have some time to yourself - whether it’s a half or full day.

Find out more

Discover a unique day club for older people

Tempting, tasty and nutritious

Our seasonal menus are created by our Head Chef talking to the residents to find out their favourite dishes and dishes they would like to try. Our chef-led team also cater for various diets including: gluten free, diary free, vegan and religious diets. We like to make sure that no matter what your dietary requirements you have your favourite food at your home. 

Every aspect of living in a Care UK care home is tailored to each resident’s needs and preferences, including food and dining.

When an individual moves into a Care UK home, our professional chefs meet with them to learn about their favourite foods and dietary needs. These details are included in their care plan, which is regularly reviewed and updated as their needs change.

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We’re committed to helping residents to eat well and stay hydrated. Every main meal is home-cooked and freshly prepared each day. We also do our best to source fresh produce from local businesses wherever possible.

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Care UK’s expert chefs combine creativity with an in-depth knowledge of nutrition for older people. Our head chefs work as part of their home’s management team to deliver a holistic, personalised approach to care for each resident. They are a key and highly visible member of the leadership team and can often be found in the lounges chatting to residents about food. They know each resident’s dietary and dining needs as well as their preferences. They work with clinical and care colleagues to support residents with weight management.

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Care UK care homes offer a dining experience that enables residents to maintain their independence and dine with dignity. Our teams support residents to make mealtime choices in a way that best suits them. We show residents plated meals to support them to make choices, and if one-to-one support is needed, a colleague will sit with an individual to help them to eat at a comfortable pace.

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Tempting, tasty and nutritious
Tempting, tasty and nutritious
Tempting, tasty and nutritious

Relative satisfaction survey for Hartismere Place

The overall physical presentation of the outside of the home

Staff knowing your relative as an individual


The activities and entertainments


Cleanliness and hygiene of the home

Source: Care UK Relative Satisfaction Survey - September 23. Based on a sample of 18.


We’ve brought together many of the questions that families often ask us and our friendly team can answer anything else you might need to know.


We get to know your loved one’s personality and hobbies to support them to enjoy a meaningful lifestyle, with experiences and activities that reflect their interests. Each of our homes run a range of daily group and one-to-one activities, ranging from gentle exercise to music sessions, arts and crafts, gardening and visits from local entertainers. We also take trips out to local shops, garden centres and other places of interest. 

All Care UK homes offer different options because their residents are different. We even have homes where residents lead the classes, prepare the vegetables for meals, or run the in-home shop. We promise to support your loved one to be as involved and as busy as they want to be.

Find out more about life in our homes.

The majority of our homes provide en-suite facilities. If you have any questions please call us - we’ll be happy to help.

The majority of our homes have lovely secure gardens that are wheelchair friendly, and residents can access them whenever they wish. They’re welcome to help with gardening, re-stock bird tables and feeders, take a stroll, or simply sit and enjoy the sunshine. To support residents who are living with dementia, we use many plants chosen for their sensory properties of scent, texture and colour.

As we get older our appetites do change, and people who are living with conditions such as dementia or dysphagia (difficulty swallowing) might need enhanced support to ensure they’re eating and drinking enough. Helping residents to dine with dignity, whatever their needs, is one of our key priorities. Many of our homes have chef-led catering teams that produce delicious and nutritious meals made from the freshest ingredients.

Find out more about our dining promise.

The majority of our homes provide en-suite facilities, and residents have their own flatscreen TV, phone and internet connections in their rooms. Many of our homes, particularly our new-build homes, have ground floor bedrooms with doors that open out onto secure, landscaped gardens. Residents in these rooms even have their own small patio areas with seating and pot plants. We believe in helping residents to continue enjoying a superb lifestyle, with a range of daily activities tailored around their interests and preferences.

We understand that having help with bathing and toileting when you’ve been used to looking after yourself can be embarrassing and frustrating. Each resident has a key worker (a main carer) who will support them in this area to minimise embarrassment. Having en-suite facilities also helps to maximise comfort and privacy. 

Our staff are discreet, highly trained and dedicated to supporting your loved one with dignity. Our homes have assisted bathing facilities if a resident’s physical needs are such that they need intensive support. However, where a resident is able to do even the basics for themselves, we’ll always support them to maximise their independence.

While we don’t offer specific flats or suites for couples in our homes, we do believe in tailoring our care to suit the needs of residents. If both people require residential or nursing care, we can organise next door, or even adjoining, rooms.

There are no restrictions on visiting your loved one, but please be considerate of other residents if you are feeling unwell or if you are visiting during mealtimes or late night/early morning. 

We recognise the importance of inviting visitors into our care homes to help maintain relationships with family and friends and develop and sustain a positive quality of life. 

We are committed to the same visiting rights being applied within all of our care homes in England, Scotland and Wales, and will restrict visiting only when given a direct instruction to do so by the Government, Regulatory body, a National NHS body or the UK Health Security Agency (UKHSA).